Bug 7620

Summary:	Can't use Epson Perfection 2400 PHOTO scanner in x86-64
Product:	Mageia	Reporter:	Jan Pihlgren <jan>
Component:	RPM Packages	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED FIXED	QA Contact:
Severity:	normal
Priority:	Normal	CC:	hhielscher, stormi-mageia
Version:	2	Keywords:	NEEDINFO
Target Milestone:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Source RPM:	xsane	CVE:
Status comment:

Description Jan Pihlgren 2012-09-29 10:01:10 CEST

Description of problem:


Version-Release number of selected component (if applicable):
0.998 2.mga2 x86_64


How reproducible:
Connect the scanner, start XSane


Steps to Reproduce:
1. Connect scanner
2. Start XSane
3. The program start xsane 0.998 Integrated Camera and there is no possibility to scan.

Doing the same in x586 in Mageia 1 will work as expected.

Comment 1 Jan Pihlgren 2012-09-29 11:13:13 CEST

The program is OK in Mageia 1 (x86_64)

Comment 2 claire robinson 2012-09-29 12:51:09 CEST

You may find it needs usblp kernel module. You can try using 'modprobe ublp' as root.

usblp is blacklisted, so it doesn't start at boot as it can interfere with recent versions of cups, causing the printer to not function properly.

If you find the modprobe command works and you can still print OK then you can remove the file /etc/modprobe.d/blacklist-cups-common.conf so it can be loaded at boot.

Comment 3 Jan Pihlgren 2012-09-29 17:55:43 CEST

This is the result:
[root@localhost jan]# modprobe ublp
FATAL: Module ublp not found.
[root@localhost jan]#

I tried:
[root@localhost jan]# modprobe usblp
[root@localhost jan]#
Then I printed a picture OK.
And then  tried to scan but the problem still excist.

Still get xsane 0.998 Integrated Camera.video0
No scanning! Just a black field in the window

Comment 4 Jan Pihlgren 2012-10-15 07:55:09 CEST

Installed Mageia 3 alfa 2 x586 in VMware Workstation 9.
Uppdated about 455 programs.
Installed Xsane, sane, gscan2pdf.
Neither can detect the scanner, Epson Perfection 2400 PHOTO

VMware detect the scanner but not Mageia.

Comment 5 Jan Pihlgren 2012-10-24 06:46:48 CEST

Mageia 2, linux 3.3.8-desktop-2.mga2, systemd 13.mga2 x86_64.
Today (oct 24) , after updated to the latest, it was possible to install the scanner through Mageia Control Center.
I could install Epson Perfection 2400. The Epson Perfection 2400 PHOTO wasn't in the database. In Mageia 3 the database the scanner exist.
But doing scanning work OK.

Helge Hielscher 2012-11-01 11:44:32 CET

CC: (none) => hhielscher

Comment 6 Samuel Verschelde 2013-08-28 18:40:03 CEST

Sorry for the long delay before answering. Does comment #5 mean that the problem is now fixed in Mageia 2?

Keywords: (none) => NEEDINFO
CC: (none) => stormi

Comment 7 Jan Pihlgren 2013-08-29 05:46:13 CEST

I don't know if the problem is fixed but the scanning works.

Comment 8 Samuel Verschelde 2013-08-29 10:07:09 CEST

I'll close it as fixed. If someone else gets the same problem they can still reopen or create a new bug report.

Status: NEW => RESOLVED
Resolution: (none) => FIXED