Bug 6607

Summary: Bugzilla link only in "Community", not in "Support"
Product: Websites Reporter: Claire Revillet <grenoya>
Component: www.mageia.orgAssignee: Atelier Team <atelier-bugs>
Status: RESOLVED FIXED QA Contact:
Severity: normal    
Priority: Normal CC: marja11, rdalverny
Version: trunk   
Target Milestone: ---   
Hardware: i586   
OS: Linux   
URL: http://www.mageia.org/en/support/
Whiteboard:
Source RPM: CVE:
Status comment:

Description Claire Revillet 2012-06-28 10:22:21 CEST
While looking for bugzilla on the web site, i went instinctivly to "Support".
I don't know if my instinct is representative of user instinct...

Maybe we could have the link in both ? wdyt ?

Claire
Comment 1 Marja Van Waes 2012-06-28 10:47:49 CEST
(In reply to comment #0)
> While looking for bugzilla on the web site, i went instinctivly to "Support".
> I don't know if my instinct is representative of user instinct...
> 
> Maybe we could have the link in both ? wdyt ?
> 


Good idea, provided we find a way to make it very clear that Bugzilla exists mainly to support Mageia, to help improve the distribution and not to help individual users.

Maybe say something like: 

"For advanced users, who understand what the purpose of Bugzilla is, and for others after they were advised in the Forum to file a bug report"

CC: (none) => marja11

Comment 2 Romain d'Alverny 2012-06-28 15:33:11 CEST
Fixed. I left it at the end of the support page (may be changed); since community support is explained before already (with links to forums mailing-lists).

Status: NEW => RESOLVED
URL: (none) => http://www.mageia.org/en/support/
CC: (none) => rdalverny
Resolution: (none) => FIXED

Comment 3 Marja Van Waes 2012-06-28 16:03:29 CEST
(In reply to comment #2)
> Fixed. I left it at the end of the support page (may be changed); since
> community support is explained before already (with links to forums
> mailing-lists).

This is a nice solution, too. Thanks :)