Bug 5968

Summary:	thunderbird: Can't add Gmail server settings for a new email-account
Product:	Mageia	Reporter:	Kristoffer Grundström <lovaren>
Component:	RPM Packages	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED FIXED	QA Contact:
Severity:	normal
Priority:	Normal	CC:	doktor5000, eeeemail, fundawang, john, led43john, lovaren, mageia, rwobben
Version:	Cauldron	Keywords:	NEEDINFO
Target Milestone:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Source RPM:	thunderbird-10.0.4	CVE:
Status comment:

Description Kristoffer Grundström 2012-05-18 11:39:26 CEST

Description of problem:In my freshly installed RC-version of Mageia 2 I can't get Thunderbird to add my account as it seems to fail finding server-settings for incoming/outgoing emails.

Version-Release number of selected component (if applicable): 10.0.4

How reproducible: All the time.

Steps to Reproduce:
1. Install Mageia 2 RC-version.
2. Install Thunderbird.
3. Open Thunderbird.
4. At the dialog-window type a valid Gmail-adress & its password.
5. Click Create account-button.
6. Voila! Thunderbird can't find the right settings to use.

Comment 1 Kristoffer Grundström 2012-05-18 11:39:55 CEST

Kernel is: 3.3.6-desktop-2.mga2

Kristoffer Grundström 2012-05-18 11:40:19 CEST

CC: (none) => kristoffer.grundstrom1983

Comment 2 Sander Lepik 2012-05-18 12:22:34 CEST

Did you test with the tarball version of ESR 10.0.4? Does this one work or is it upstream problem?

Keywords: (none) => NEEDINFO
CC: (none) => sander.lepik

Comment 3 John Rye 2012-05-18 12:30:39 CEST

Did you try manual configuration?

CC: (none) => john

Remco Rijnders 2012-05-18 14:00:03 CEST

Summary: Can't add Gmail server settings for a new email-account => thunderbird: Can't add Gmail server settings for a new email-account

Comment 4 Manuel Hiebel 2012-05-18 22:04:45 CEST

*** Bug 5971 has been marked as a duplicate of this bug. ***

CC: (none) => eeeemail

Comment 5 Manuel Hiebel 2012-05-18 22:06:16 CEST

(In reply to comment #4)
> *** Bug 5971 has been marked as a duplicate of this bug. ***

claire reproduce with the esr rpm and it works manually

Keywords: NEEDINFO => (none)
CC: (none) => doktor5000

Comment 6 Kristoffer Grundström 2012-05-18 23:02:21 CEST

(In reply to comment #3)
> Did you try manual configuration?

If only I knew exactly what to write I would've tried that way, but I don't know.

Comment 7 Kristoffer Grundström 2012-05-18 23:10:12 CEST

Btw. What do you mean with ESR?

Comment 8 claire robinson 2012-05-18 23:13:40 CEST

I didn't follow the manual config but will confirm tomorrow

Comment 9 Sander Lepik 2012-05-19 00:11:45 CEST

(In reply to comment #7)
> Btw. What do you mean with ESR?

ftp://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/10.0.4esr/

Comment 10 John Bowden 2012-05-19 18:48:12 CEST

i can reproduce this but all you need to do is manually set up your account details and correct type of log in protocols and you can get your mail! Not rely a bug unless the manual set up is not available, which it is.

CC: (none) => led43john

Comment 11 John Bowden 2012-05-19 19:13:12 CEST

Rechecked this with a second account. both times i had to type in the pop and smtp bits of the server address and set ports and security manually.

Comment 12 Florian Hubold 2012-05-20 20:51:27 CEST

Please, some more information. What type of account did you try to add, POP3 or IMAP?

Does it work correctly for a freshly created user (or with a new ~/.mozilla/ profile folder), or with upstream tarballs or newer thunderbird version?

Comment 13 Kristoffer Grundström 2012-05-22 12:48:44 CEST

I tried in Windows 7 64-bit with Thunderbird 12.0.1 & still same problem.

Comment 14 Sander Lepik 2012-05-22 12:59:40 CEST

Well, it's an upstream problem then.

Comment 15 Marja Van Waes 2012-05-26 13:05:31 CEST

Hi,

This bug was filed against cauldron, but we do not have cauldron at the moment.

Please report whether this bug is still valid for Mageia 2.

Thanks :)

Cheers,
marja

Keywords: (none) => NEEDINFO

roelof Wobben 2013-01-05 13:22:10 CET

CC: (none) => fundawang, r.wobben

Comment 16 roelof Wobben 2013-01-05 13:23:01 CET

Fundawang : As the most active commiter, can you shine a light on this matter if this is a really bug or not ?

Roelof

Comment 17 Kristoffer Grundström 2013-01-05 16:51:16 CET

I do not see this anymore. Close it as FIXED?

Manuel Hiebel 2013-01-05 16:53:06 CET

Status: NEW => RESOLVED
Resolution: (none) => FIXED