Bug 3864

Summary:	aTI-USB ports are detected, but don't work
Product:	Mageia	Reporter:	salim salim <almusalimalmusalimah>
Component:	RPM Packages	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED OLD	QA Contact:
Severity:	normal
Priority:	Normal	CC:	djmarian4u, marja11, tmb
Version:	1	Keywords:	NEEDINFO
Target Milestone:	---
Hardware:	i586
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:

Description salim salim 2011-12-23 19:32:15 CET

look at this picture

http://i42.tinypic.com/21bvpfa.gif

as you see harddrake recognized that there are USB ports in this computer

but the problem here is none of those USB ports are working when you plugged 

anything in it (( as he said ))

so can anyone help

Comment 1 Marja Van Waes 2012-02-14 08:11:29 CET

@ salim

Sorry for replying so late.

Nice picture, I guess it was too big to upload here.

Please give the output of
lsusb

(If the command doesn't work, try again after installing usbutils)

which device(s) did not work when being plugged in? printer? wireless modem?

did you try with a simple usb stick?

Keywords: (none) => NEEDINFO
CC: (none) => doktor5000, marja11, tmb
Summary: ATI-USB problem => ATI-USB ports are detected, but don't work

Comment 2 salim salim 2012-02-14 11:40:53 CET

Marja van Waes

i am sorry that i cant help you now

to know a lot more info ....

take a look here 

https://forums.mageia.org/en/viewtopic.php?f=7&t=1583&p=11775&hilit=ati+usb#p11775

Marja Van Waes 2012-02-14 12:10:25 CET

CC: doktor5000 => (none)

Comment 3 Marja Van Waes 2012-03-03 06:58:32 CET

(In reply to comment #2)
> Marja van Waes
> 
> i am sorry that i cant help you now
> 
> to know a lot more info ....
> 
> take a look here 
> 
> https://forums.mageia.org/en/viewtopic.php?f=7&t=1583&p=11775&hilit=ati+usb#p11775

Sorry, that doesn't contain enough information.

Please get your friend to reply to the questions in comment 1, or we'll have to close this report as old two weeks from now

Dan Joita 2012-03-07 11:15:21 CET

CC: (none) => djmarian4u
Summary: ATI-USB ports are detected, but don't work => aTI-USB ports are detected, but don't work

Comment 4 salim salim 2012-03-07 11:49:22 CET

will i am sorry to say this

but he remove the distro and install another one rather than mageia

Comment 5 Marja Van Waes 2012-03-07 17:29:04 CET

(In reply to comment #4)
> will i am sorry to say this
> 
> but he remove the distro and install another one rather than mageia

Thanks for the feedback, Salim.

We don't have enough information to further investigate this bug.

Users who have experienced this problem are encouraged to upgrade to the latest update of their distribution, and if this issue turns out to still be reproducible in the latest update, please reopen this bug with additional information.

Closing as OLD.

Status: NEW => RESOLVED
Resolution: (none) => OLD