| Summary: | HP printer not detected | ||
|---|---|---|---|
| Product: | Mageia | Reporter: | Thomas Canniot <thomas.canniot> |
| Component: | RPM Packages | Assignee: | D Morgan <dmorganec> |
| Status: | RESOLVED FIXED | QA Contact: | |
| Severity: | normal | ||
| Priority: | Normal | CC: | dmorganec, doktor5000, serge.moreau, wilcal.int |
| Version: | Cauldron | ||
| Target Milestone: | --- | ||
| Hardware: | i586 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Source RPM: | cups-common-1.4.8-3.mga2 | CVE: | |
| Status comment: | |||
|
Description
Thomas Canniot
2011-11-27 20:14:33 CET
is system-printer-config ? if yes can you provide the backtrace of : ps aux | grep system-config-printer ( to see if the applet is started, as this is the part that have the dbus detection part ) CC:
(none) =>
dmorganec
D Morgan
2011-11-27 20:22:45 CET
Assignee:
bugsquad =>
dmorganec here it is : [mrtom@localhost ~]$ ps aux | grep system-config-printer mrtom 3325 0.2 0.5 36844 17284 ? S 21:18 0:00 /usr/bin/python /usr/share/system-config-printer/applet.py mrtom 3822 0.0 0.0 4320 800 pts/0 S+ 21:19 0:00 grep --color system-config-printer Very similar problems with Mageia2 Alpha2. Unable to detect a local HP Photosmart and a remote Laserjet 1200. SM CC:
(none) =>
serge.moreau i think i know why this was a udev issue. can you install acl, unplug your printer and plug it again ? acl already installed on the system ! sorry SM and what is displayed in /var/log/messages when you plug the printer ? Local printer now detected, after reboot ? still unable to find my remote printer either on a cups server or on the gateway.
William Kenney
2011-12-26 01:20:24 CET
CC:
(none) =>
wilcal.int My HP 5510 All-in-one printer still won't set up It appears that all of the necessary files are installed from MCC -> Hardware -> Configure printing and scanning The 5510 printer/scanner/fax is indeed detected by the HP Device Manager. The following is displayed when I attempt to print a test page from the HP Device Manager: HPLIP Device Stats officejet_5500 Device communication error:tmpwPNZGG (wilcal/1) Interestingly enough the scanner side of the 5510 works just fine. The following is installed, sees the 5510 scanner and works just fine: xsane xsane-gimp Would this be part of this bug or should I start another? My HP 5510 All-in-one printer still won't set up It appears that all of the necessary files are installed from MCC -> Hardware -> Configure printing and scanning The 5510 printer/scanner/fax is indeed detected by the HP Device Manager. The following is displayed when I attempt to print a test page from the HP Device Manager: HPLIP Device Stats officejet_5500 Device communication error:tmpwPNZGG (wilcal/1) Interestingly enough the scanner side of the 5510 works just fine. The following is installed, sees the 5510 scanner and works just fine: xsane xsane-gimp Would this be part of this bug or should I start another? What about the already requested output? Is your cauldron up-to-date, acl package installed, system-config-printer running and what hplip packages are installed (rpm -qa | grep hplip) and what happens if you print a test page from cups (test page, not the "self test page") CC:
(none) =>
doktor5000 (In reply to Florian Hubold, comment #10) > What about the already requested output? I'm not quite understanding that. There was no output to the printer but the HP Device Manager showed three jobs ready to print. I then turned off the Cauldron test platform and went to the store. Read on. > Is your cauldron up-to-date Yes, I update my local repo from mirrors.kernel.org several times a day and every time I do any kind of testing on cauldron. > acl package installed Yes, the MCC Software Management indicates that acl in indeed installed. > system-config-printer That all went in at install > what hplip packages are installed [wilcal@localhost ~]$ rpm -qa | grep hplip hplip-model-data-3.11.12-1.mga2 hplip-gui-3.11.12-1.mga2 hplip-hpijs-3.11.12-1.mga2 hplip-3.11.12-1.mga2 hplip-hpijs-ppds-3.11.12-1.mga2 > and what happens if you print a test page from cups Hold the phone...so I just turned all this back on to test this and everything that was in the print buffer printed just fine. I just successfully printed this message from Gedit. And I was just able to print a document from Libre Office Writer. So the cold reboot after the install got it all to work. Lemme try that again....... Yep, prints. So after you do the install of the HP stuff ya gotta reboot the system to kick start it all. Never had to do that before. FWIW MCC -> System -> Manage System Services -> cups shows stopped and checked to start On boot. Ticking the "Start" button says restarting cups but indicates still stopped. Seems to have not effected the ability to print. I always print from the workstation that the printer is connected too. I donno??? Your call on this one if this is ok operation. Seems whenever I installed the HP and printer stuff on Mandriva it all started to work right away without having to reboot. Trying to ping 41 bug reports in one move, because nothing has happened with them for more than 3 months, they still have the status NEW or REOPENED, there is no "OK" on the Whiteboard and severity and priority are "normal" or higher. Is this one still valid for Mageia 2 rc? If it is and you're the assignee, please set status to ASSIGNED if you think this bug was assigned correctly. If for work flow reasons you can't do that, then please put OK on the whiteboard instead. If it wasn't assigned correctly, please assign back to Bug Squad and explain. (In reply to comment #12) > Trying to ping 41 bug reports in one move, because nothing has happened with > them for more than 3 months..... I am good to go with my HP USB All-In-One printer on Mageia 2 ( Cauldron ). This Bug Report is not valid for me for Mageia 2 RC. closing then, thanks Status:
NEW =>
RESOLVED |