Bug 33242

Summary: KDE help pages cannot be oppened
Product: Mageia Reporter: Cyril Levet <cyril.levet0780>
Component: RPM PackagesAssignee: KDE maintainers <kde>
Status: RESOLVED FIXED QA Contact:
Severity: critical    
Priority: Normal CC: geiger.david68210, office
Version: Cauldron   
Target Milestone: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Source RPM: khelpcenter-24.02.2-1.mga10.src.rpm CVE:
Status comment:

Description Cyril Levet 2024-05-26 09:28:29 CEST 
Description of problem: KDE help pages crash at launch. Either when it is launched from a KDE application or from the KDE menu. The error message is:
/usr/bin/khelpcenter: symbol lookup error: /lib64/libQt6WebEngineCore.so.6: undefined symbol: _ZN3re23RE210FullMatchNEN4absl12mga_2023080211string_viewERKS0_PKPKNS0_3ArgEi

c++filt _ZN3re23RE210FullMatchNEN4absl12mga_2023080211string_viewERKS0_PKPKNS0_3ArgEi
re2::RE2::FullMatchN(absl::mga_20230802::string_view, re2::RE2 const&, re2::RE2::Arg const* const*, int)


Version-Release number of selected component (if applicable):khelpcenter-24.02.2-1


How reproducible: Always


Steps to Reproduce:
1. Launch a KDE application (konsole, skrooge, okular...)
2. Open the help
Comment 1 Lewis Smith 2024-05-26 20:40:29 CEST 
Cannot reproduce this.
I tried two applications which seemed to have built-in Help (no separate doc pkg), which worked; and two which had a separate handbook package, which I did not have; but the Help mechanism worked and said the necessary document was not to be found. I installed the doc packages, then Help worked correctly.

I notice that your version of khelpcenter is not current:
 khelpcenter-23.04.3-1.mga9
Please update it and try again.

Ever confirmed: 1 => 0
CC: (none) => lewyssmith
Status: NEW => UNCONFIRMED

Comment 2 sturmvogel 2024-05-26 22:15:29 CEST 
This bug is about cauldron. And there the help function is broken as described by Cyril.

Ever confirmed: 0 => 1
Status: UNCONFIRMED => NEW

Comment 3 Cristian Pîrîu 2024-05-27 09:32:08 CEST 
Hi, it also affects kmail and akonadiconsole, the error message is identical.

CC: (none) => office

Comment 4 David GEIGER 2024-05-27 17:55:35 CEST 
Have you the Core/Updates_testing repo enabled?

If yes, have installed new, AND NOT YET READY, Qt 6.7.1?

If yes, now you have to waiting for a full KDE stack update and building against new Qt 6.7.1!

I can't do more as this for now.

CC: (none) => geiger.david68210

Comment 5 Lewis Smith 2024-05-27 20:48:27 CEST 
(In reply to sturmvogel from comment #2)
> This bug is about cauldron. And there the help function is broken as
> described by Cyril.
Silly me! Thanks for noting it. My comment about versions was not sensible: Cyril reported a version more recent than what I suggested. And all that time I wasted by not noticing...
Cauldron is always 'at risk'.

CC: lewyssmith => (none)
Assignee: bugsquad => kde

Comment 6 Cristian Pîrîu 2024-05-29 08:51:26 CEST 
Additional info, my initial post was not clear enough. kmail and akonadiconsole will not start at all while throwing this error. QT version 6.6.2.
Comment 7 Cyril Levet 2024-05-31 23:32:24 CEST 
(In reply to Lewis Smith from comment #5)
> Cauldron is always 'at risk'.

I know. I never use Cauldron in production, only for testing. It's not urgent to fix this bug.
Comment 8 David GEIGER 2024-06-16 23:29:54 CEST 
Should be fixed now with new Qt 6.7.1 update!
Comment 9 Cyril Levet 2024-06-19 22:02:07 CEST 
Yes, it is fixed.

Resolution: (none) => FIXED
Status: NEW => RESOLVED