Bug 33172

Summary:	Plasma freezes after login on dual Intel/Nvidia Quadro display with 3840x2160 resolution (mga8 OK, mga9 fails)
Product:	Mageia	Reporter:	Mark Dawson Butterworth <mageia>
Component:	RPM Packages	Assignee:	Mageia Bug Squad <bugsquad>
Status:	NEEDINFO ---	QA Contact:
Severity:	normal
Priority:	Normal	CC:	lewyssmith, marja11
Version:	9
Target Milestone:	---
Hardware:	All
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:

Description Mark Dawson Butterworth 2024-05-02 12:23:57 CEST

Description of problem:

With a dual Intel and Nvidia display (Dell Precision "workstation" laptop), after upgrading from mga8 to mga9 the graphical desktop failed to start. This was irrespective of which driver was picked using XFDrake. Xorg gets a segmentation fault. The problem remained on a clean install of mga9.


Version-Release number of selected component (if applicable):

mga9


How reproducible:

Every time Plasma graphical desktop starts using Xorg.

Steps to Reproduce:
1. Upgrade to, or install, mga9
2. Use an Xorg Plasma graphical desktop
3. Desktop fails to start after login screen (display freezes with login screen visible but no mouse cursor)

Workaround:

With Wayland instead of Xorg, the desktop comes up as expected.

Notes:

This problem may not actually be related to the dual technology graphics but could be the very high resolution of the Quadro (3840 x 2160)

Unfortunately this was on a mission-critical machine so I had to find a workaround as quickly as possible rather than investigating thoroughly

Comment 1 Lewis Smith 2024-05-05 21:44:02 CEST

Thank you for the report; and sorry for the angst.
Please post the output of
 $ inxi -MSG
to summarise your system.

"The problem remained on a clean install of mga9."
Was that with the initially installed kernel, or after having updated the system (and it)?
If you have a kernal older than the latest 6.6.28-1.mga9, if possible try choosing an earlier one at boot time.
And again if possible, try reducing the resolution.

CC: (none) => lewyssmith

Comment 2 Marja Van Waes 2024-06-21 17:19:48 CEST

(In reply to Lewis Smith from comment #1)
> Thank you for the report; and sorry for the angst.
> Please post the output of
>  $ inxi -MSG
> to summarise your system.
> 
> "The problem remained on a clean install of mga9."
> Was that with the initially installed kernel, or after having updated the
> system (and it)?
> If you have a kernal older than the latest 6.6.28-1.mga9, if possible try
> choosing an earlier one at boot time.
> And again if possible, try reducing the resolution.

No reply, changing the status of this report to NEEDINFO

Status: NEW => NEEDINFO
CC: (none) => marja11