Bug 32757

Please provide the link to the driver. 
Please add the terminal output from your installation attempt.
Please add a failure description. „It does not work“ is no failure description.

The driver is from 2017 https://support.hp.com/ar-es/drivers/samsung-clx-3185-color-laser-multifunction-printer-series/model/17156900, a lot of things can make it fail

I found (https://www.openprinting.org/driver/foo2qpdl) you can use foo2qpdl driver from the package cups-drivers-foo2zjs to maker the printer works and also you need to add the IDs of the printer to some files https://askubuntu.com/posts/115906/revisions to make work the scanner

Hello, I am following up on your message, after several attempts, the three suggestions you made to me none of them work. Sincerely

Sorry to have left you Jean-Jacques.
If this worked on Mageia 8, it should on Mageia 9.

In comment 0, you said "the attached file allows the installation and management of the Samsung CLX3185FN printer and scanner under the Magéia 8 version", but did not attach any file.
Can you now, so we know exactly what you are referring to?

CC: (none) => lewyssmith

I can't think how to help, sorry

(In reply to Lewis Smith from comment #4)
> Sorry to have left you Jean-Jacques.
> If this worked on Mageia 8, it should on Mageia 9.
> 
> In comment 0, you said "the attached file allows the installation and
> management of the Samsung CLX3185FN printer and scanner under the Magéia 8
> version", but did not attach any file.
> Can you now, so we know exactly what you are referring to?

Perhaps this file

https://ftp.hp.com/pub/softlib/software13/printers/SS/SL-M4580FX/uld_V1.00.39_01.17.tar.gz

You can find it here
https://support.hp.com/ar-es/drivers/samsung-clx-3185-color-laser-multifunction-printer-series/model/17156900

Or here https://support.hp.com/us-en/drivers/samsung-clx-3185-color-laser-multifunction-printer-series/model/17156900?sku=SS084B if you prefer English version

Hello gentlemen. If you only install Magéia 9, the file I provided to you will not install.

(In reply to Lewis Smith from comment #4)
> In comment 0, you said "the attached file allows the installation and
> management of the Samsung CLX3185FN printer and scanner under the Magéia 8
> version", but did not attach any file.
> Can you now, so we know exactly what you are referring to?
You say "the file I provided to you". What file? Where?
Did you manage to get this printer working with Mageia 9? If so, how?

Si vous pouvez vous exprimer mieux en français - allez-y. Pourquoi avez-vous obtenu et [ne pas] fourni ce fichier mystérieux ?

(In reply to Jean-Jacques MATHIEU from comment #6)
> Hello gentlemen. If you only install Magéia 9, the file I provided to you
> will not install.

(In reply to katnatek from comment #5)
> https://support.hp.com/us-en/drivers/samsung-clx-3185-color-laser-
> multifunction-printer-series/model/17156900?sku=SS084B if you prefer English
> version

I download and install the driver from the link, but can't test beyond that

[root@phoenix uld]# bash ./install.sh
**** Running install ...
**** Press 'Enter' to continue or 'q' and then 'Enter' to quit. : 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
END-USER LICENSE AGREEMENT FOR SAMSUNG ELECTRONICS SOFTWARE PRODUCT 

IMPORTANT-READ CAREFULLY: This Samsung Electronics End-User License Agreement ("EULA") is a legal agreement between you (either an in
dividual or a single entity) and Samsung Electronics Co., Ltd. ("SAMSUNG ELECTRONICS") with respect to the SAMSUNG ELECTRONICS softwa
re product intended to be used with the SAMSUNG devices. The SAMSUNG ELECTRONICS software product may include associated software com
ponents, media, printed materials and "online" or electronic documentation developed and provided by SAMSUNG ELECTRONICS ("SOFTWARE P
RODUCT"). For all other third party software products which may be supplied with or for the SAMSUNG devices, your use of such softwar
e products shall be subject to separate terms of use and end user license agreements of such third parties.   By installing, copying,
 downloading or using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this
 EULA, you may not install or use the SOFTWARE PRODUCT. 

1.      GRANT OF LICENSE. 
The SOFTWARE PRODUCT is licensed, not sold. Subject to the condition that you are in compliance with the terms of this EULA, SAMSUNG 
ELECTRONICS grants you the following licenses: you may install and use as many copies of the SOFTWARE PRODUCT, or any prior version f
or the same operating system, for use strictly for the personal use, on any computer owned and used by members. No other use, copying
 or distribution of the SOFTWARE PRODUCT is permitted. Your use of the SOFTWARE PRODUCT shall be subject to restrictions and limitati
ons as specified in this EULA.  You cannot modify the SOFTWARE PRODUCT or disable any licensing or control features of the SOFTWARE P
RODUCT directly. If the SOFTWARE PRODUCT is licensed for concurrent use, you may not allow more than the maximum number of authorized
 Samsung devices and users to use the SOFTWARE PRODUCT concurrently.  If you are installing this copy of the SOFTWARE PRODUCT as an u
pgrade, update, patch or enhancement of a prior release of the same SOFTWARE PRODUCT which was installed on the same computer, your r
ights under the prior license agreement for the SOFTWARE PRODUCT are terminated, and all of your use of the SOFTWARE PRODUCT (includi
ng its prior versions) are solely under the terms of this license agreement.

2.      RESTRICTIONS AND LIMITATIONS ON USE OF THE SOFTWARE PRODUCT
PROHIBITION OF ALTERATION
Except to the extent such a restriction is unenforceable under local law, you may not reverse engineer, decompile, or disassemble the
 SOFTWARE PRODUCT. The SOFTWARE PRODUCT is licensed as a single product, and its component parts may not be separated for use on more
 than one computer. Except to the extent such a restriction is unenforceable under local law, you may not modify, amend, or create de
rivative works of the SOFTWARE PRODUCT. 

RENTAL 
Except to the extent such a restriction is unenforceable under local law, you may not lease, lend or rent the SOFTWARE PRODUCT to any
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

**** Do you agree ? [y/n] : y
**** Are you going to use network devices ? If yes, it is recommended to configure your firewall.
**** If you want to configure firewall automatically, enter 'y' or just press 'Enter'. To skip, enter 'n'. : n
**** Registering CUPS backend ...
**** CUPS restart OK.
**** Print driver has been installed successfully.
**** Registering SANE backend ...
**** Restarting udev ...
**** Scan driver has been installed successfully.
**** Install finished.

Je vous confirme que le fichier que je vous ai fourni : le 2024-01-22 16:43:43 CET - Source RPM: (none) => file:uld_V1.00.39_01.17.tar.gz ne sonctionne toujours pas Voici le détail pour faire l'installation. j'ouvre la console 
[root@localhost ~]#dir
aif-mount drax tmp
[root@localhost ~]#cd..
[root@localhost /]#
bin boot dev etc home initrd lib bib64 lost+found media
[root@localhost /]#cd homme
[root@localhost home]#dir
papounet
[root@localhost papounet]#dir
Desktop Documents Images Modèles Musique Téléchargement tmp Vidéos
[root@localhost tmp]#dir
uld
[root@localhost uld]#dir
(tous les fichier "install.sh" s'affiche

[root@localhost uld]#./install.sh
****Exécution d'installation ....
**** Appuyer sur la touche Entrer pour poursuivre 

Pouvez vous me contacter par téléphone en français pour faciliter les explication. Je suis joingnable au 01.60.96.68.12 ou au 06.13.31.09.34.

Merci de votre coopération

(In reply to Jean-Jacques MATHIEU from comment #9)
> Je vous confirme que le fichier que je vous ai fourni : le 2024-01-22
> 16:43:43 CET - Source RPM: (none) => file:uld_V1.00.39_01.17.tar.gz ne
> sonctionne toujours pas
Once again (comment 0) you talk of a file not in evidence in this bug.

> Voici le détail pour faire l'installation. j'ouvre la console 
Console commands, most of which are just navigating to a directory.

> [root@localhost uld]#./install.sh
> ****Exécution d'installation ....
> **** Appuyer sur la touche Entrer pour poursuivre 
Not informative.

> Pouvez vous me contacter par téléphone en français pour faciliter les
> explication. Je suis joingnable au 01.60.96.68.12 ou au 06.13.31.09.34.
This is exceptional, but I tried (twice). Hélas, my British accent was too much for you, and you immediately hung up in irritation. If I was co-operative, you were not.

Have you tried what katnatek notes in detail in comment 8 ? That looks encouraging.

Component: Installer => RPM Packages

Je vais essayer clarifier se BUG.
- Je posède 2 ordinateurs, un ordinateur de bureau et un ordinateur portable.
1-l'orinateur de bureau fonction avec  Mageia 8 et les drivers de l'imprimante CLX3185FN. J'ai installer la version Mageia 9 et les drivers fonctionne très bien.
2-Suite à un problème de disque dur sur mon ordinateur portable, j'ai réinstallé Mageia 9. Mais le fichier du driver installer sous Mageia 8 ne s'installe pas sous Mageia 9.

J'espère que le BUG est plus clair maintenant.

Cordialement.

Is it that hard to provide a failure description aka terminal output?

Please provide the complete terminal output when you try to install the driver. And please answer the several questions raised by the bugsquad team...

Same result here as from comment 8

[test@testbox uld]$ LANG=C su -c './install.sh'
Password: 
**** Running install ...
**** Press 'Enter' to continue or 'q' and then 'Enter' to quit. : 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
END-USER LICENSE AGREEMENT FOR SAMSUNG ELECTRONICS SOFTWARE PRODUCT 

<snip>

**** Do you agree ? [y/n] : y
**** Are you going to use network devices ? If yes, it is recommended to configure your firewall.
**** If you want to configure firewall automatically, enter 'y' or just press 'Enter'. To skip, enter 'n'. : y
**** Registering CUPS backend ...
**** CUPS restart OK.
**** Print driver has been installed successfully.
**** Registering SANE backend ...
**** Restarting udev ...
**** Scan driver has been installed successfully.
**** Install finished.
[test@testbox uld]$

(In reply to Jean-Jacques MATHIEU from comment #11)
> - Je posède 2 ordinateurs, un ordinateur de bureau et un ordinateur portable.
> 1-l'orinateur de bureau fonction avec  Mageia 8 et les drivers de
> l'imprimante CLX3185FN. J'ai installer la version Mageia 9 et les drivers
> fonctionne très bien.
Do you mean (one of):
- You installed just the Mageia 9 driver on the Mageia 8 system?
- You Upgraded the M8 system to M9?
- You installed M9 in the place of M8?

> 2-Suite à un problème de disque dur sur mon ordinateur portable, j'ai
> réinstallé Mageia 9. Mais le fichier du driver installer sous Mageia 8 ne
> s'installe pas sous Mageia 9.
You still have not said which "fichier du driver" you are talking about. In katnatek's comment 8, he obtained and successfully installed a driver from the URL he cites. What are you doing differently?

Je pense que vous ne comprennez pas le BUG.
Toutes les solutions que vous n'avez proposer ne fonctionne pas.
Je n'ai pas les mêmes répertoire que vous m'indiquer.
Je ne veux pas vous accaparer votre temps, je vais trouver un paliatif.
Bonne continuation.

(In reply to Jean-Jacques MATHIEU from comment #15)

Translation by Deepl:
> I don't think you understand the BUG.
> All the solutions you have proposed do not work.
> I don't have the same repertoire you're pointing me to.
> I do not want to take up your time, I will find a workaround.
> Bonne continuation.

Jean-Jacques, you have not answered the questions from bugsquad completely.
Also, writing in English here makes more people willing to help.

Closing as WORKSFORME based on the tests by katnatek.
Can be reopened if you can provide helpful information.

CC: (none) => fri
Status: NEW => RESOLVED
Resolution: (none) => WORKSFORME