Bug 32494

Summary: second screen goes into standby mode, entering KDE Plasma
Product: Mageia Reporter: Patrick GUILLEMET <pguilt>
Component: RPM PackagesAssignee: KDE maintainers <kde>
Status: NEW --- QA Contact:
Severity: normal    
Priority: Normal CC: fri, lewyssmith
Version: 9   
Target Milestone: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Source RPM: CVE:
Status comment:
Attachments: Plasma_screens
Gnome_screens
ACPI BIOS ERROR

Description Patrick GUILLEMET 2023-11-05 14:44:01 CET
Description of problem:
since last kernel update the second screen goes into standby mode, when entering KDE Plasma.
No problem with Gnome !!

GDM used for connection

Version-Release number of selected component (if applicable):
        kernel-desktop-latest
        Version actuellement installée : 6.4.16-5.mga9
        Groupe : Système/Noyau et matériel
        Architecture : x86_64




How reproducible:
each connection

Steps to Reproduce:
1.
2.
3.
Comment 1 Lewis Smith 2023-11-05 20:47:18 CET
Please summarise your system:
 $ inxi -MSG
and describe a bit more what happens from the GDM login screen, Plasma selected.  The first screen displays OK? What do you mean by 'standby mode' for the second one? Blank?  Does it stay dead? Can you wake it up, and if so, how? Is it using x11 or wayland? (Try $ env | grep -E 'x11|wayland' ).

CC: (none) => lewyssmith

Comment 2 Patrick GUILLEMET 2023-11-18 22:08:06 CET
System:
  Host: localhost Kernel: 6.4.16-desktop-5.mga9 arch: x86_64 bits: 64
    Console: pty pts/1 Distro: Mageia 9
Machine:
  Type: Desktop System: HP product: HP EliteDesk 800 G4 DM 35W v: N/A
    serial: 8CC91131BZ
  Mobo: HP model: 83E2 v: KBC Version 07.D2.00 serial: PGVXV0E8JC10Q7
    UEFI: HP v: Q21 Ver. 02.24.00 date: 06/15/2023
Graphics:
  Device-1: Intel CoffeeLake-S GT2 [UHD Graphics 630] driver: i915 v: kernel
  Device-2: Logitech QuickCam Pro for Notebooks type: USB
    driver: snd-usb-audio,uvcvideo
  Display: server: X.org v: 1.21.1.8 with: Xwayland v: 22.1.9 driver: X:
    loaded: intel,v4l dri: i965 gpu: i915 resolution: 1: 1920x1080~60Hz 2: N/A
  API: OpenGL v: 4.6 Mesa 23.1.9 renderer: Mesa Intel UHD Graphics 630 (CFL
    GT2)


If I select Plasma(X11)
I enter my password, Plasma is loading and then my left screen displays 'standby mode' becomes dark and stays 'dead'. I can't wake it up

If I Select Gnome ==> 2 screens are OK


env | grep -E 'x11|wayland'   ==> returns nothing
Comment 3 Patrick GUILLEMET 2023-11-19 12:58:30 CET
Created attachment 14169 [details]
Plasma_screens

Using Plasma(11)  KDE
Comment 4 Patrick GUILLEMET 2023-11-19 13:08:08 CET
Created attachment 14170 [details]
Gnome_screens

using Gnome : 2 screens OK
Comment 5 Morgan Leijström 2023-11-19 13:13:24 CET
Thank you

Assigning KDE team

Assignee: bugsquad => kde
CC: (none) => fri

Comment 6 Patrick GUILLEMET 2023-11-19 13:53:47 CET
Created attachment 14171 [details]
ACPI BIOS ERROR

If it can help,  while loading kernel, this ACPI BIOS error appears