Bug 32326

Summary: Canon printer drivers based on capt drivers do not work
Product: Mageia Reporter: Anil Vohra <vohra64>
Component: RPM PackagesAssignee: Mageia Bug Squad <bugsquad>
Status: NEW --- QA Contact:
Severity: normal    
Priority: Normal CC: lewyssmith
Version: 9   
Target Milestone: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Source RPM: CVE:
Status comment:

Description Anil Vohra 2023-09-27 08:55:58 CEST
Description of problem:

The capt printer drivers for canon printers donot work on Mageia 

Version-Release number of selected component (if applicable):

Latest release

How reproducible:

Capt printer drivers are available for RPM based distributions like RedHat etc. These drivers work well on these distributions but do not on Mageia distributions 8, 9

Steps to Reproduce:
1. Download capt printer driver from Canon website.
2. Install it on Mageia
3. Connect a supported canon printer like G3010
4. The printer does not work.
Comment 1 Lewis Smith 2023-09-27 21:23:36 CEST
It looks as if Canon printers are not supported directly by CUPS.
Digging around, there was confusion between inkjet and laser printers; and no mention of Capt chez Canon.

Link for "PIXMA G Series ... Product Model List"
https://in.canon/en/support/models?series=31&category=11&range=5

Link for the G3010
https://in.canon/en/support/PIXMA%20G3010/model
which has a list of different drivers for inkjet & multifunction.

Link for Linux RPM driver for PIXMA G2770; I could not see 3010 shown here; nor any mention of Capt.
https://in.canon/en/support/0101179101?model=5804C

Link for "Installing Canon Printer Drivers on Linux: A Step-by-Step Guide"
https://www.linuxfordevices.com/tutorials/linux/install-canon-printer-drivers-on-linux

openprinting CAPT page
https://www.openprinting.org/driver/capt/

Other possibly useful links:
"Canon LBP printers drivers installer for Ubuntu"
https://github.com/hieplpvip/ubuntu_canon_printer

"Canon CAPT - ArchWiki"
https://wiki.archlinux.org/title/Canon_CAPT

> 1. Download capt printer driver from Canon website.
Exactly which one, from where?

> 2. Install it on Mageia
How did you do this?

> 3. Connect a supported canon printer like G3010
Where did you find the list of supported printers? I only found printer-to-driver links, not driver-to-printers.

If we can do something about this, so much the better. But it does not look straightforward. Can you add anything helpful?

CC: (none) => lewyssmith