Bug 32064

Summary: Kmail does not download messages properly.
Product: Mageia Reporter: Lloyd Osten <lloyd.osten>
Component: RPM PackagesAssignee: Nicolas Lécureuil <mageia>
Status: RESOLVED INVALID QA Contact:
Severity: normal    
Priority: Normal CC: fri, lloyd.osten
Version: Cauldron   
Target Milestone: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Source RPM: kmail-23.04.1-2.mga9.src.rpm CVE:
Status comment:

Description Lloyd Osten 2023-07-02 14:08:31 CEST
Description of problem:Kmail does not download messages properly


Version-Release number of selected component (if applicable):Kmail 5.23.1 (23.04.1)


How reproducible: more often than not


Steps to Reproduce:
1.Kmail is set to "download mail on startup."
2.It doesn't always download mail.
3.

Kmail says I have 13 new e-mails in my inbox. However, none of them show up in the message list. They eventually do show up....many minutes later. As a test (I have Kmail set to leave the messages on the server until I delete them), I tried the same test with the latest version of Mozilla Thunderbird. It downloaded ALL the messages with no problem
Comment 1 Lloyd Osten 2023-07-02 14:47:38 CEST
I rebooted my computer. That seemed to fix it (just restarting Kmail did NOT fix it.)
Comment 2 sturmvogel 2023-07-02 15:20:39 CEST
So is the problem solved?
Comment 3 Lloyd Osten 2023-07-02 16:35:34 CEST
no. I've updated everything to v. 23.04.1. How it comes up with an error sending saying it can't store, but the message does send.
Comment 4 Lewis Smith 2023-07-04 20:49:01 CEST
(In reply to Lloyd Osten from comment #3)
> no. I've updated everything to v. 23.04.1. How it comes up with an error
> sending saying it can't store, but the message does send.
Please confirm the exact version; the current one is kmail-23.04.1-2.mga9
(the final -2 does make a difference, but maybe that is what you now have).

CC: (none) => lewyssmith

Comment 5 Lloyd Osten 2023-07-04 22:34:51 CEST
(In reply to Lewis Smith from comment #4)
> (In reply to Lloyd Osten from comment #3)
> > no. I've updated everything to v. 23.04.1. How it comes up with an error
> > sending saying it can't store, but the message does send.
> Please confirm the exact version; the current one is kmail-23.04.1-2.mga9
> (the final -2 does make a difference, but maybe that is what you now have).

That is the version I am using. Kmail has come up with odd error messages, too.
Comment 6 Morgan Leijström 2023-07-05 00:16:32 CEST
(In reply to Lloyd Osten from comment #3)
> no. I've updated everything to v. 23.04.1. How it comes up with an error
> sending saying it can't store, but the message does send.

I use Thuinderbird but have have had similar error messages when my ISP have problems, such as sending by SMTP succeeded, but there are failure on IMAP when it tries to move the message to the "sent" remote folder.

What connection protocols do you use?

CC: (none) => fri

Comment 7 Lloyd Osten 2023-07-05 13:02:00 CEST
(In reply to Morgan Leijström from comment #6)
> (In reply to Lloyd Osten from comment #3)
> > no. I've updated everything to v. 23.04.1. How it comes up with an error
> > sending saying it can't store, but the message does send.
> 
> I use Thuinderbird but have have had similar error messages when my ISP have
> problems, such as sending by SMTP succeeded, but there are failure on IMAP
> when it tries to move the message to the "sent" remote folder.
> 
> What connection protocols do you use?

I am using SMTP and POP3. This morning, my inbox says I have 10 new-emails. But they have not shown up yet...:-(
Lloyd Osten 2023-07-05 13:03:14 CEST

CC: (none) => lloyd.osten

Comment 8 Lloyd Osten 2023-07-05 13:07:33 CEST
(In reply to Lloyd Osten from comment #7)
> (In reply to Morgan Leijström from comment #6)
> > (In reply to Lloyd Osten from comment #3)
> > > no. I've updated everything to v. 23.04.1. How it comes up with an error
> > > sending saying it can't store, but the message does send.
> > 
> > I use Thuinderbird but have have had similar error messages when my ISP have
> > problems, such as sending by SMTP succeeded, but there are failure on IMAP
> > when it tries to move the message to the "sent" remote folder.
> > 
> > What connection protocols do you use?
> 
> I am using SMTP and POP3. This morning, my inbox says I have 10 new-emails.

> But they have not shown up yet...:-(

I just tried a test on my other computer. They all showed up, although not right away. My main computer...it said 10 messages, but only one message came through. I'm wondering if part of the problem is actually my ISP
Comment 9 Lewis Smith 2023-07-05 19:59:26 CEST
(In reply to Lloyd Osten from comment #5)
> Kmail has come up with odd error messages, too.
Can you please be more specific? Post these error messages. For example, you said comment 3 that Kmail complains about not being able to send messages, but does actually send them.
Comment 10 Lloyd Osten 2023-07-07 15:20:36 CEST
(In reply to Lewis Smith from comment #9)
> (In reply to Lloyd Osten from comment #5)
> > Kmail has come up with odd error messages, too.
> Can you please be more specific? Post these error messages. For example, you
> said comment 3 that Kmail complains about not being able to send messages,
> but does actually send them.

So, yesterrday, Kmail decided to download a whole bunch of messages. Usually, I get about 30-40 messages a day. Yesterday, I got 4000+ (I leave my messages on the server.
Comment 11 Lloyd Osten 2023-07-07 15:32:14 CEST
This is the exact error message I got:

E-Mail Sending Failed

Failed to store result in item.
[LLCONFLICT] Resource_Akonadi_Maildir_Resource_0 tries to modify item 15370
(1688736098927.R560.nascar) (in Collection 42) with revision 0; the item was modified elsewhere and has revision 1, aborting STORE
Comment 12 Lewis Smith 2023-07-07 20:19:31 CEST
Thank you for this precision.
Assigning to neoclust who looks to nurse Kmail.

Source RPM: not sure...Kmail 5.23.1 (23.04.1) => kmail-23.04.1-2.mga9.src.rpm
CC: lewyssmith => (none)
Assignee: bugsquad => mageia

Comment 13 Lloyd Osten 2023-07-13 15:54:44 CEST
(In reply to Lewis Smith from comment #12)
> Thank you for this precision.
> Assigning to neoclust who looks to nurse Kmail.

I have found out what causes the "e-mail failed to send message." It turns out to be....the spam filter. As soon as I disabled it, the error message went away.
Comment 14 Morgan Leijström 2023-07-13 17:59:06 CEST
Which spam filter?

A local service in your system, or at your ISP?
Comment 15 Lloyd Osten 2023-07-13 18:45:22 CEST
My computer…spamassassin
Comment 16 Morgan Leijström 2023-07-13 19:19:22 CEST
So a spamassassin / Kmail clash.  By design or configuration.

I guess that is nothing we at Mageia can do about.

I think you should ask in a Kmail or spamassassin forum.

Status: NEW => RESOLVED
Resolution: (none) => INVALID