Bug 31628

Summary:	Mageia 8 to 9b1 Upgrade issue: The upgrade from Classic ISO not arrive to last screen
Product:	Mageia	Reporter:	katnatek <j.alberto.vc>
Component:	Installer	Assignee:	Mageia tools maintainers <mageiatools>
Status:	RESOLVED FIXED	QA Contact:
Severity:	normal
Priority:	Normal	Keywords:	IN_ERRATA9
Version:	Cauldron
Target Milestone:	---
Hardware:	i586
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:
Attachments:	Error in the upgrade process

Description katnatek 2023-03-03 23:45:29 CET

Description of problem:

Migration to Mageia 9b1 of my laptop https://bugs.mageia.org/attachment.cgi?id=13726 not finished as expected, a fail that i'll attach produced and the process not arrive to last screen as usually

Version-Release number of selected component (if applicable):


How reproducible:
Not more info than the above, just boot he classic instal iso, upgrade and the process not fully complete, but i got mageia 9 btw

Comment 1 katnatek 2023-03-03 23:48:56 CET

Created attachment 13728 [details]
Error in the upgrade process

Comment 2 katnatek 2023-03-04 00:01:02 CET

(In reply to katnatek from comment #1)
> Created attachment 13728 [details]
> Error in the upgrade process

Better quality version https://www.imagebam.com/view/MEJ66HP

katnatek 2023-03-04 00:05:24 CET

Hardware: All => i586

Comment 3 Lewis Smith 2023-03-06 10:18:57 CET

Thank you for the report. This is not the only bug about M8-M9 upgrades which do not go to normal end, but which still result in a working and updateable M9 system.

If you have a bootable M9 (it looks like it), please (as root) compress and attach the file:
 /root/drakx/report.bug
[If you see also /root/drakx/report.bug.xz, this might apply to the original installation, not the upgrade. If the date/timestamp indicates it is for the upgrade, attach that directly].

CC: (none) => lewyssmith

Comment 4 katnatek 2023-03-07 17:43:44 CET

(In reply to Lewis Smith from comment #3)
> Thank you for the report. This is not the only bug about M8-M9 upgrades
> which do not go to normal end, but which still result in a working and
> updateable M9 system.
> 
> If you have a bootable M9 (it looks like it), please (as root) compress and
> attach the file:
>  /root/drakx/report.bug
> [If you see also /root/drakx/report.bug.xz, this might apply to the original
> installation, not the upgrade. If the date/timestamp indicates it is for the
> upgrade, attach that directly].

Don't sure if it helps, look like that /root/drakx/report.bug is from mageia 8 time, and /root/drakx/report.bug.xz is even older.

The only files that looks like upgrade time is some installx.log and debugx.log, but a quick inspect make me think don't have useful information

[root@cefiro drakx]# ls -la

total 12004
drwx------  2 root root    4096 mar  5 16:15 ./
drwxr-x--- 18 root root    4096 mar  7 10:18 ../
-rw-r--r--  1 root root    2606 mar  5 16:15 auto_inst.cfg.pl
-rw-r--r--  1 root root   26633 mar  5 16:15 ddebug.log
-rw-r--r--  1 root root 1501866 ene 15  2001 ddebug.log1
-rw-r--r--  1 root root 1668011 feb 15  2021 ddebug.log2
-rw-r--r--  1 root root   14591 mar  3 12:07 ddebug.log3
-rw-r--r--  1 root root 5330271 mar  3 13:57 ddebug.log4
-rw-r--r--  1 root root   59401 mar  3 14:06 ddebug.log5
-rw-r--r--  1 root root  153351 ene 15  2001 install.log1
-rw-r--r--  1 root root  280835 feb 15  2021 install.log2
-rw-r--r--  1 root root    1481 mar  3 12:10 install.log3
-rw-r--r--  1 root root  873671 mar  3 13:56 install.log4
-rw-r--r--  1 root root       0 mar  3 14:06 install.log5
-rw-r--r--  1 root root    6569 feb 15  2021 package_list.pl
-rw-r--r--  1 root root     243 feb 15  2021 README
-rw-r--r--  1 root root 2136319 feb 15  2021 report.bug
-rw-r--r--  1 root root  167780 ene 15  2001 report.bug.xz
-rw-r--r--  1 root root    4147 ene 15  2001 stage1.log1
-rw-r--r--  1 root root    5959 feb 15  2021 stage1.log2

Comment 5 Lewis Smith 2023-03-07 20:16:28 CET

Thank you for this information. I reduce the list to what is recent:

> The only files that looks like upgrade time is some installx.log and
> debugx.log, but a quick inspect make me think don't have useful information
> [root@cefiro drakx]# ls -la
> -rw-r--r--  1 root root    2606 mar  5 16:15 auto_inst.cfg.pl
> -rw-r--r--  1 root root   26633 mar  5 16:15 ddebug.log
> -rw-r--r--  1 root root   14591 mar  3 12:07 ddebug.log3
> -rw-r--r--  1 root root 5330271 mar  3 13:57 ddebug.log4
> -rw-r--r--  1 root root   59401 mar  3 14:06 ddebug.log5
> -rw-r--r--  1 root root    1481 mar  3 12:10 install.log3
> -rw-r--r--  1 root root  873671 mar  3 13:56 install.log4
> -rw-r--r--  1 root root       0 mar  3 14:06 install.log5

Assigning to Mageiatools, they will ask for whichever of these they want to see.

Assignee: bugsquad => mageiatools
CC: lewyssmith => (none)
Summary: Mageia 8 to 9b1 Upgrade issue: The upgrade not arrive to last screen => Mageia 8 to 9b1 Upgrade issue: The upgrade from Classic ISO not arrive to last screen

Comment 6 katnatek 2023-03-13 20:15:18 CET

Added in https://wiki.mageia.org/en/Mageia_9_Errata#Crash_before_the_end_of_install

Keywords: (none) => IN_ERRATA9

Comment 7 katnatek 2023-03-16 23:44:53 CET

I make a clean Mageia 8 install of affected hardware and upgrade again with classic installer image and today the issue was not reproduced.

Its possible that is fixed by updates

Comment 8 katnatek 2023-05-24 03:22:44 CEST

This and also bug#31621 look like solved.
What i must do with their erratas https://wiki.mageia.org/en/Mageia_9_Errata#Crash_before_the_end_of_install and https://wiki.mageia.org/en/Mageia_9_Errata#Very_Long_boot_after_Upgrade ?

Status: NEW => RESOLVED
Resolution: (none) => FIXED