Bug 31481

Summary:	Mageia 8 install crashes after 50 minutes, only other program running was top
Product:	Mageia	Reporter:	Chris Turner <christurner1957>
Component:	Installer	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED FIXED	QA Contact:
Severity:	critical
Priority:	Normal	CC:	davidwhodgins, fri, lewyssmith, marja11
Version:	8	Keywords:	NEEDINFO
Target Milestone:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:
Attachments:	inxi and lspcidrake details attached

Description Chris Turner 2023-02-01 05:38:11 CET

Description of problem: Mageia 8 install crashes after 50 minutes


Version-Release number of selected component (if applicable):
Mageia 8

How reproducible:

Tried several times, I have output of lspcidrake -v

Steps to Reproduce: Burned iso using different usb sticks and different burning solutions, namely
1. Ventoy
2. openSUSE ImageWriter
3. dd

Comment 1 sturmvogel 2023-02-01 07:45:49 CET

Please provide journals and logs from a crashed session. Also provide basic informations:
- which ISO was used
- which DE was used
- computer architecture
- did you verufy the ISO befure burning/dumping
- inxi output


Based on the provided (not existing) information, this is not reproducible…

Comment 2 Morgan Leijström 2023-02-01 10:38:15 CET

To see the hardware as well as kernel and drivers work, can you boot and use Mageia Live?

Another idea is to let a RAM tester run overnight.

CC: (none) => fri

Marja Van Waes 2023-02-04 22:37:02 CET

CC: (none) => marja11
Keywords: (none) => NEEDINFO

Comment 3 Chris Turner 2023-02-06 06:03:37 CET

Created attachment 13679 [details]
inxi and lspcidrake details attached

Comment 4 sturmvogel 2023-02-06 18:21:23 CET

Add online repositories and do a system update first. You are still using the heavily outdated kernel 5.10.16
https://wiki.mageia.org/en/Install_media_in_Mageia_for_beginners

After you have updated your system, monitor if it still crashes. When it crashes add the journal here.

Comment 5 Lewis Smith 2023-05-30 21:02:17 CEST

Sorry to have left you, Chris. Did you manage to install Mageia 8 in the end?

We shouldhave suggested sooner the following.
We would need the Classic installer log:

"For bugs related to the traditional installer, the reporter should provide the file /root/drakx/report.bug.xz as an attachment. An easy way for doing this is ask the reporter to switch to console 2 (by pressing Ctrl-Alt-F2) during installation after the bug occurs, plug a USB key/stick and type
 bug
then press Enter. It will put report.bug on the key. If the file is too large to attach, then please compress it with xz:
 xz report.bug
and attach the resulting report.bug.xz.

If the bug command fails, try again with e.g (if your USB-key is on /dev/sdb): bug /dev/sdb1. Adjust the command if needed. You can find, by first running dmesg whether your USB key is on e.g. "/dev/sdb", "/dev/sdc" or "/dev/sdd", etc."

CC: (none) => lewyssmith

Comment 6 Chris Turner 2023-06-03 06:44:55 CEST

Lewis

    Did you manage to install Mageia 8 in the end?


Thanks, yes, I chrooted in and installed grub and got it working. I should have closed this sooner, regrets.

I am also using Mageia 9 alpha currently and like it.

I was able to contribute by letting the Mageia folks know they needed to upgrade Timeshift in the repositories and they have done so.

I look forward to the official release of Mageia 9 and I will keep the info you provided in case I need it.

Thank you

Chris Turner
wizardfromoz

Comment 7 Dave Hodgins 2023-06-03 07:20:31 CEST

Thanks for the update. Note that Mageia 9 beta 2 has been released. Closing.

Resolution: (none) => FIXED
Status: NEW => RESOLVED
CC: (none) => davidwhodgins