Bug 3049

Summary:	"simple" bug-entry form doesn't allow direct attachment (and shows URL entry, while it is an "advanced" field in the expert's version)
Product:	Infrastructure	Reporter:	Christian Lohmaier <lohmaier+mageia>
Component:	Bugzilla	Assignee:	Sysadmin Team <sysadmin-bugs>
Status:	RESOLVED WONTFIX	QA Contact:
Severity:	minor
Priority:	Normal	CC:	LpSolit, atelier-bugs, marja11, sysadmin-bugs
Version:	unspecified
Target Milestone:	---
Hardware:	All
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:

Description Christian Lohmaier 2011-10-14 18:10:54 CEST

Description of problem:
file a bug using the simple form.

You got the URL-box that is useless in most cases, but it doesn't offer to directly add an attachment.

switch to expert mode

URL-box is hidden in the advanced fields, but it offers to add an attachment right away.

Comment 1 Frédéric "LpSolit" Buclin 2011-10-19 21:26:26 CEST

This is on purpose, to offer a "simple" form.

Comment 2 Christian Lohmaier 2011-10-20 00:10:13 CEST

which of the two is on purpose, not being able to add an attachment?

Sorry to say, but this is not end-user friendly. From my experience from the OOo project, many people find it very confusing not being able to add an attachment right away, like they can with their email-client for example. But your choice.

But the point is also about the URL-entry field - so is that also on purpose?

Comment 3 Marja Van Waes 2012-01-23 20:37:15 CET

Mageia Bugzilla will be upgraded to version 4.0.x soon. Let's wait and see whether any of this works different, then :)

CC: (none) => marja11

Comment 4 Marja Van Waes 2016-06-25 17:50:32 CEST

@ LpSolit

Re-assigning to you without checking whether this is still an issue (I do almost always use the expert form), because you'll know without checking :-)

Assignee: sysadmin-bugs => LpSolit

Comment 5 Frédéric "LpSolit" Buclin 2016-06-26 11:58:55 CEST

The "simple" form didn't change since this bug has been filed. And besides this reporter, I heard no other complains about this form.

Comment 6 Marja Van Waes 2016-06-26 12:30:37 CEST

(In reply to Frédéric Buclin from comment #5)
> The "simple" form didn't change since this bug has been filed. And besides
> this reporter, I heard no other complains about this form.

Thx.

And changing it might cause others to complain.

So, close as WONTFIX?

Comment 7 Frédéric "LpSolit" Buclin 2016-06-26 12:47:39 CEST

(In reply to Marja van Waes from comment #6)
> So, close as WONTFIX?

Yes, and we will see if we want a different "simple" form after Mageia upgrades to Bugzilla 5.0.

Status: NEW => RESOLVED
CC: (none) => LpSolit
Resolution: (none) => WONTFIX
Assignee: LpSolit => sysadmin-bugs

Comment 8 David Walser 2016-07-06 20:51:01 CEST

Everyone has a different opinion on which fields are the most important.  Speaking for myself, who files the most bugs here, the simple form as is is almost perfect.  I almost always use the URL field.  Speaking also as a bugsquad member, URLs are a lot more common than initial attachments.  Objectively I would think that attachments would be a more advanced thing anyway.  The only addition to the simple form that would help me is the whiteboard, but that is only for adding the TOO things to indicate that multiple versions are affected.  Apparently we will be able to mark a bug as affecting multiple versions initially in a future Bugzilla.  From the perspective of the OOo project, obviously initial attachments are a lot more common as people want to attach documents/files that demonstrate issues, but Mageia is a different use case.