Bug 28423

Summary:	About 5 min there is a black rectangle before timeout after press "Install" on Grub2 install Media in Bios mode
Product:	Mageia	Reporter:	papoteur <yvesbrungard>
Component:	Installer	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED INVALID	QA Contact:
Severity:	minor
Priority:	Normal	CC:	mageia, ouaurelien
Version:	8
Target Milestone:	---
Hardware:	All
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:
Attachments:	result of bug command at start of the installation

Description papoteur 2021-02-23 21:31:05 CET

Description of problem:
After selecting the option in grub screen, the screen shows a black square on top of grub display, and stay without action during about 5 min. Then no problem is observed.


Version-Release number of selected component (if applicable):
Classical Installer 32 bits, Mageia 8 final

How reproducible: always

Comment 1 papoteur 2021-02-23 21:32:17 CET

Created attachment 12374 [details]
result of bug command at start of the installation

Comment 2 Aurelien Oudelet 2021-02-24 17:28:41 CET

Hi, thanks reporting this.

CC'd Martin on this.

Does this is the first time a media does this?
M7 media not affected?

Also, have you tried with a new burned installation media?

CC: (none) => mageia, ouaurelien
Summary: Long time after "Install" option, about 5 min => About 5 min there is a black rectangle before timeout after press "Install" on Grub2 install Media in Bios mode

Comment 3 Martin Whitaker 2021-02-24 20:00:56 CET

Does pressing the Enter key a number of times speed it up?

Comment 4 papoteur 2021-02-24 22:13:06 CET

(In reply to Martin Whitaker from comment #3)
> Does pressing the Enter key a number of times speed it up?

I tried that, with also moving mouse. This had no effect.

Comment 5 Martin Whitaker 2021-02-25 01:13:21 CET

From the log, the delay is occurring when the kernel is doing USB device discovery. It appears to be unable to read from some of the (possibly internal) USB devices on bus 2. If you have a working system on that machine, what is the output from running 'lsusb' ?

Comment 6 papoteur 2021-02-25 06:45:25 CET

lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 003: ID 046d:c00e Logitech, Inc. M-BJ58/M-BJ69 Optical Wheel Mouse
Bus 002 Device 002: ID 413c:2003 Dell Computer Corp. Keyboard SK-8115
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

If you mean that the problem is with these lines,I don't agree:
<6>[  153.287779] usb 2-7: new low-speed USB device number 4 using ohci-pci
<3>[  153.469775] usb 2-7: device descriptor read/64, error -62
<3>[  153.753774] usb 2-7: device descriptor read/64, error -62
<6>[  154.033777] usb 2-7: new low-speed USB device number 5 using ohci-pci
<3>[  154.215775] usb 2-7: device descriptor read/64, error -62
<3>[  154.504775] usb 2-7: device descriptor read/64, error -62
<6>[  154.611812] usb usb2-port7: attempt power cycle
<6>[  155.097773] usb 2-7: new low-speed USB device number 6 using ohci-pci
<3>[  155.515778] usb 2-7: device not accepting address 6, error -62
<6>[  155.689776] usb 2-7: new low-speed USB device number 7 using ohci-pci
<3>[  156.107782] usb 2-7: device not accepting address 7, error -62
<3>[  156.107822] usb usb2-port7: unable to enumerate USB device

This error occured when I plugged a 32 Gb stick to get the bug report. This is not funny neither, but I don't think this is the root problem.

Comment 7 papoteur 2021-02-25 07:00:09 CET

Thus I have tried the ISO on the 32Gb stick. At the first attempt, it doesn't boot on the stick.
Then I tried on another USB port, at rear of the box. At this moment, the system boots and enter in the installer WITHOUT delay.
This seems to be a limitation of this hardware. Thus closing.

Status: NEW => RESOLVED
Resolution: (none) => INVALID