Bug 2841

Summary:	Epson color printer printing B/W or total black w/most drivers
Product:	Mageia	Reporter:	Frank Griffin <ftg>
Component:	RPM Packages	Assignee:	Florian Hubold <doktor5000>
Status:	RESOLVED FIXED	QA Contact:
Severity:	normal
Priority:	Normal	CC:	doktor5000
Version:	Cauldron	Keywords:	NEEDINFO
Target Milestone:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Source RPM:	gutenprint	CVE:
Status comment:

Description Frank Griffin 2011-09-26 15:37:04 CEST

I have an Epson Stylus Photo R220 which has been working forever with Mageia.  Under current cauldron, the preferred driver (CUPS-gutenprint 5.2.6 simplified) is printing color documents in black and white.

Trying the other drivers, CUPS-gutenprint-5.2 produces a totally black page, CUPS-foomatic-gutenprint-js does the same, and CUPS-foomatic-gutenprint-js-simplified works correctly and prints in color.

I assumed that this was a model-specific problem, but a recent post in mageia-discuss raises the possibility that others are seeing this with HP printers, so maybe not.

Assuming that no --auto-select maintenance could have altered the choice of driver for this printer, there is at least a change of behavior for the recommended CUPS-gutenprint 5.2.6 simplified driver, so I'll start by assigning this to gutenprint.  It may also be significant that the non-simplified drivers both don't work at all.

Comment 1 Frank Griffin 2011-09-26 17:16:37 CEST

The other post was a red herring (different issue), so this may be model-specific.

Florian Hubold 2011-11-01 12:21:08 CET

Status: NEW => ASSIGNED
CC: (none) => doktor5000
Assignee: bugsquad => doktor5000

Comment 2 Florian Hubold 2011-11-25 13:26:42 CET

To have some more informations, how did you add the printer (s-c-p or directly via CUPS) and does /var/log/cups/errors_log show anything of relevance?

Comment 3 Florian Hubold 2012-01-12 20:52:23 CET

Ping?

Comment 4 Marja Van Waes 2012-05-26 13:02:22 CEST

Hi,

This bug was filed against cauldron, but we do not have cauldron at the moment.

Please report whether this bug is still valid for Mageia 2.

Thanks :)

Cheers,
marja

Keywords: (none) => NEEDINFO

Comment 5 Frank Griffin 2012-06-12 21:39:31 CEST

(In reply to comment #2)
> To have some more informations, how did you add the printer (s-c-p or directly
> via CUPS) and does /var/log/cups/errors_log show anything of relevance?

Sorry, this fell through the cracks.  I used s-c-p.

I'll re-test to see if this still occurs.

Comment 6 Frank Griffin 2012-06-13 16:41:20 CEST

Appears to have been fixed.

Status: ASSIGNED => RESOLVED
Resolution: (none) => FIXED