Bug 28178

Summary:	Intel X540-AT2 - Warning firmware error detected FWSM: 0x00598040
Product:	Mageia	Reporter:	Richard Houser <rick>
Component:	RPM Packages	Assignee:	Kernel and Drivers maintainers <kernel>
Status:	NEW ---	QA Contact:
Severity:	normal
Priority:	Normal	CC:	fri
Version:	Cauldron
Target Milestone:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Source RPM:	kernel-5.10.6-1.mga8.src.rpm	CVE:
Status comment:

Description Richard Houser 2021-01-21 06:08:15 CET

Description of problem:

Using cauldron shows errors in dmesg about every second.  I'm also having other system performance issues that may or may not be related:

25973.544870] ixgbe 0000:29:00.0: Warning firmware error detected FWSM: 0x00598040
[25973.673123] ixgbe 0000:29:00.1: Warning firmware error detected FWSM: 0x00598040
[25975.592857] ixgbe 0000:29:00.0: Warning firmware error detected FWSM: 0x00598040
[25975.720839] ixgbe 0000:29:00.1: Warning firmware error detected FWSM: 0x00598040
[25977.640820] ixgbe 0000:29:00.0: Warning firmware error detected FWSM: 0x00598040
[25977.768839] ixgbe 0000:29:00.1: Warning firmware error detected FWSM: 0x00598040
[25979.688785] ixgbe 0000:29:00.0: Warning firmware error detected FWSM: 0x00598040
[25979.816779] ixgbe 0000:29:00.1: Warning firmware error detected FWSM: 0x00598040
[25981.736773] ixgbe 0000:29:00.0: Warning firmware error detected FWSM: 0x00598040
[25981.865167] ixgbe 0000:29:00.1: Warning firmware error detected FWSM: 0x00598040
[25983.785723] ixgbe 0000:29:00.0: Warning firmware error detected FWSM: 0x00598040


Note: I have working network access at 10G (only tried using 1 port), but don't know if the other basic features are working.

I think the traditional installer is a non-issue here, strictly an issue of how to fix warnings/performance on the running system.

Is building a dkms package for the Intel supplied ixgbe driver the correct approach, here?

https://downloadcenter.intel.com/download/14687/Intel-Network-Adapter-Driver-for-PCIe-Intel-10-Gigabit-Ethernet-Network-Connections-Under-Linux-


Version-Release number of selected component (if applicable):


How reproducible:
100%

Steps to Reproduce:
1.  Boot up system
2.  Use networking
3.  Check dmesg

Morgan Leijström 2021-01-21 06:22:32 CET

CC: (none) => fri
Assignee: bugsquad => kernel

Comment 1 Thomas Backlund 2021-01-21 10:43:33 CET

There is probably something wrong with the firmware on that card.

What system is this ? is it brand server/workstation like dell, hp, ...
If so... check if they have released firmware updates for it.

If it's a standalone card, check if there is new firmware on intel download pages.

First after that would I be checking driver issues...

I myself use both an X540-AT2 and an X520 without errors...

Comment 2 Thomas Backlund 2021-01-21 11:08:31 CET

and does the network still work even with theese errors ?

I see the intel download driver does not have the code bits that report firmware errors at all even if they added it to the kernel.org linux driver here:

https://github.com/torvalds/linux/commit/59dd45d550c518a2c297b2888f194633cb8e5700

I wonder if we should turn that error spamming into a debug-only error logging

Comment 3 Thomas Backlund 2021-01-21 11:40:49 CET

also please provide logs, either dmesg or journal so we can se if there is any early bootup errors showing up