Bug 27652

Summary: Problems with rtl8821ce driver
Product: Mageia Reporter: Omer I.S. <omeritzicschwartz>
Component: RPM PackagesAssignee: Kernel and Drivers maintainers <kernel>
Status: RESOLVED WORKSFORME QA Contact:
Severity: normal    
Priority: Normal CC: omeritzicschwartz, ouaurelien
Version: 8   
Target Milestone: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Source RPM: CVE:
Status comment:

Description Omer I.S. 2020-11-23 18:00:17 CET
Description of problem:
The driver of RTL8821ce did not work after updating the system.
Omer I.S. 2020-11-25 23:49:47 CET

Summary: The Wi-Fi driver did not work after updating => Problems with rtl8821ce driver

Comment 1 Aurelien Oudelet 2020-11-26 16:51:37 CET
(In reply to Omer I.S. from comment #0)
> Description of problem:
> The driver of RTL8821ce did not work after updating the system.

Hi,

Can you provide more details:
 - which kernel's version has a functioning WiFI connection?

Please attach here:
Results of: "lspcidrake -v" command.

Keywords: (none) => NEEDINFO
Component: Release (media or process) => RPM Packages

Aurelien Oudelet 2020-11-26 16:53:52 CET

CC: sysadmin-bugs => ouaurelien

Comment 2 Aurelien Oudelet 2020-11-29 12:03:57 CET
Reporter, could you please reply to the previous question? If you don't reply within two weeks from now, I will have to close this bug as OLD. Thank you.
Comment 3 Omer I.S. 2020-11-29 13:05:33 CET
(In reply to Aurelien Oudelet from comment #1)
> (In reply to Omer I.S. from comment #0)
> > Description of problem:
> > The driver of RTL8821ce did not work after updating the system.
> 
> Hi,
> 
> Can you provide more details:
>  - which kernel's version has a functioning WiFI connection?
> 
> Please attach here:
> Results of: "lspcidrake -v" command.

Hello, the kernel version with the working Wi-Fi is: 5.1.14-desktop-1.
The output of "lspcidrake -v" command is:
i2c_i801        : Intel Corporation|Sunrise Point-LP SMBus [SERIAL_SMBUS] (vendor:8086 device:9d23 subv:103c subd:84a7) (rev: 21)
xhci_pci        : Intel Corporation|Sunrise Point-LP USB 3.0 xHCI Controller [SERIAL_USB] (vendor:8086 device:9d2f subv:103c subd:84a7) (rev: 21)
Card:Intel 810 and later: Intel Corporation|UHD Graphics 620 [DISPLAY_VGA] (vendor:8086 device:5917 subv:103c subd:84a7) (rev: 07)
unknown         : SK hynix|BC501 NVMe Solid State Drive 512GB (vendor:1c5c device:1327 subv:1c5c subd:0000)
unknown         : Intel Corporation|Sunrise Point-LP PCI Express Root Port #5 [BRIDGE_PCI] (vendor:8086 device:9d14) (rev: f1)
intel_pch_thermal: Intel Corporation|Sunrise Point-LP Thermal subsystem [SIGNAL_OTHER] (vendor:8086 device:9d31 subv:103c subd:84a7) (rev: 21)
unknown         : Intel Corporation|Sunrise Point-LP PCI Express Root Port #9 [BRIDGE_PCI] (vendor:8086 device:9d18) (rev: f1)
unknown         : Intel Corporation|Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers [BRIDGE_HOST] (vendor:8086 device:5914 subv:103c subd:84a7) (rev: 08)
snd_hda_intel   : Intel Corporation|Sunrise Point-LP HD Audio [MULTIMEDIA_AUDIO_DEV] (vendor:8086 device:9d71 subv:103c subd:84a7) (rev: 21)
Card:NVIDIA GeForce 635 series and later: NVIDIA Corporation|GM108M [GeForce MX110] [DISPLAY_3D] (vendor:10de device:174e subv:103c subd:84a7) (rev: a2)
mei_me          : Intel Corporation|Sunrise Point-LP CSME HECI #1 [COMMUNICATION_OTHER] (vendor:8086 device:9d3a subv:103c subd:84a7) (rev: 21)
unknown         : Intel Corporation|Sunrise Point-LP PCI Express Root Port #6 [BRIDGE_PCI] (vendor:8086 device:9d15) (rev: f1)
processor_thermal_device: Intel Corporation|Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem [SIGNAL_OTHER] (vendor:8086 device:1903 subv:103c subd:84a7) (rev: 08)
r8169           : Realtek Semiconductor Co., Ltd.|RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [NETWORK_ETHERNET] (vendor:10ec device:8168 subv:103c subd:84a7) (rev: 15)
unknown         : Intel Corporation|Sunrise Point LPC Controller/eSPI Controller [BRIDGE_ISA] (vendor:8086 device:9d4e subv:103c subd:84a7) (rev: 21)
unknown         : Intel Corporation|Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model [SYSTEM_OTHER] (vendor:8086 device:1911 subv:103c subd:84a7)
unknown         : Intel Corporation|Sunrise Point-LP PCI Express Root Port #1 [BRIDGE_PCI] (vendor:8086 device:9d10) (rev: f1)
unknown         : Intel Corporation|Sunrise Point-LP PMC [MEMORY_OTHER] (vendor:8086 device:9d21 subv:103c subd:84a7) (rev: 21)
unknown         : Intel Corporation|82801 Mobile SATA Controller [RAID mode] [STORAGE_RAID] (vendor:8086 device:282a subv:103c subd:84a7) (rev: 21)
8821ce          : Realtek Semiconductor Co., Ltd.|RTL8821CE 802.11ac PCIe Wireless Network Adapter [NETWORK_OTHER] (vendor:10ec device:c821 subv:103c subd:831a)
hub             : Linux 5.7.19-desktop-3.mga7 xhci-hcd|xHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0002)
usb_storage     : Philips|USB Flash Drive [Mass Storage|SCSI|Bulk-Only] (vendor:13fe device:4200)
uvcvideo        : Foxlink|HP TrueVision HD Camera [Video|Video Control] (vendor:05c8 device:03ba)
btusb           : Realtek |Bluetooth Radio  [Wireless|Radio Frequency|Bluetooth] (vendor:0bda device:b00a)
hub             : Linux 5.7.19-desktop-3.mga7 xhci-hcd|xHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0003)
Comment 4 Aurelien Oudelet 2020-11-30 10:46:14 CET
5.9.11-3.mga8        
        + Revision: 1649783
        - update defconfigs
        - rtw88: enable 8821CE support
        - switch from 3rdparty rtl8723de to the in-tree rtw88_8723de driver
        - desktop586 config: enable NDSIWRAPPER
        - move r8822be module alias to correct module

Kernel 5.9.11-3.mga8 has been updated to add better support for this Ethernet card.
Please have a test on it.
Also, please note that same version is in M7 updates_testing repository.
Aurelien Oudelet 2020-11-30 10:46:40 CET

Assignee: bugsquad => kernel

Comment 5 Omer I.S. 2020-12-01 10:47:33 CET
(In reply to Aurelien Oudelet from comment #4)
> 5.9.11-3.mga8        
>         + Revision: 1649783
>         - update defconfigs
>         - rtw88: enable 8821CE support
>         - switch from 3rdparty rtl8723de to the in-tree rtw88_8723de driver
>         - desktop586 config: enable NDSIWRAPPER
>         - move r8822be module alias to correct module
> 
> Kernel 5.9.11-3.mga8 has been updated to add better support for this
> Ethernet card.
> Please have a test on it.
> Also, please note that same version is in M7 updates_testing repository.

The internet connection is good now, thank you.

Status: NEW => RESOLVED
Resolution: (none) => FIXED

Comment 6 Omer I.S. 2021-03-05 00:04:03 CET
Had to reopen, there are problems with the driver again.

Status: RESOLVED => REOPENED
Version: 7 => 8
Resolution: FIXED => (none)

Omer I.S. 2021-03-05 00:04:15 CET

CC: (none) => omeritzicschwartz

Comment 7 Aurelien Oudelet 2021-03-05 07:41:07 CET
(In reply to Omer I.S. from comment #6)
> Had to reopen, there are problems with the driver again.

Hi, what are the symptoms?
Mageia 8 does not recognize your card?
Normally as soon as a kernel has been set, it can't unset itself to recognize a peripheral.

Again can you add lspcidrake -b output only about your Realtek WiFi card, please?

Status: REOPENED => NEEDINFO
Keywords: NEEDINFO => (none)

Comment 8 Omer I.S. 2021-03-05 09:45:03 CET
The driver could not detect the Wi-Fi networks yesterday somehow, but now it can detect the closest router network.

The output of "lspcidrake -b" now is:
lspcidrake: invalid option -- 'b'
usage: lspcidrake [options]
        -p, --pci-file <file>   PCI devices source [/proc/bus/pci/devices by default]
        -u, --usb-file <file>   USB devices source  [/proc/bus/usb/devices by default]
        -v, --verbose           Verbose mode [print ids and sub-ids], implies full probe
        -d, --dmidecode <file>  To use this dmidecode output instead of calling demicode

Status: NEEDINFO => RESOLVED
Resolution: (none) => WORKSFORME