Bug 26773

Summary: Cinnamon desktop crash, M8 Alpha 32-bit
Product: Mageia Reporter: Jose Manuel López <joselp>
Component: RPM PackagesAssignee: Mageia Bug Squad <bugsquad>
Status: RESOLVED OLD QA Contact:
Severity: major    
Priority: Normal CC: davidwhodgins, lewyssmith, westel
Version: Cauldron   
Target Milestone: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Source RPM: Mageia 8 alpha classical ISO 32Bits CVE:
Status comment:

Description Jose Manuel López 2020-06-11 21:06:57 CEST
Description of problem:I installed Mga8 Cinnamon 32 Bits in Vbox. The installation is successful, but when I get to the desktop I get this warning "Currently the error recovery mode is running. If you suspect that the lock source is a local extension, mini-app, or desktop mini-app, you can disable the downloaded add-ins by using the following check box". This error has not appeared to me in the 64-bit version of cinnamon, and even if you disable the extensions as suggested, the warning still appears. The panel with the application menu doesn't appear so I can't keep testing the desktop environment.


Version-Release number of selected component (if applicable): Mageia 8 isos Alpha 32Bits with Cinnamon Desktop


How reproducible: Install Mageia 8 Cinnamon 32Bits and run


Steps to Reproduce:
1. Install Mageia 8 Cinnamon 32Bits
2. Reboot
3. When I get to the desktop the warning appears
Comment 1 Lewis Smith 2020-06-11 21:47:19 CEST
Thanks for reporting this, and saying what ISO you used. This needs to be confirmed by other QA ISO testers. I will draw their attention to this problem. At least those using VBox can easily try 32-bit ISOs; real hardware is getting hard to find.

Summary: Cinnamon desktop crash => Cinnamon desktop crash, M8 Alpha 32-bit
CC: (none) => lewyssmith

Comment 2 Dave Hodgins 2020-06-11 23:12:48 CEST
I cannot confirm. Installed using the i586 classic iso under vb, just unselecting
Plasma and selecting Cinnamon, with everything else kept as defaults. No updates
installed. This is on a Mageia 7 x86_64 host.

Most likely this is related to the virtualbox settings for the guest on the
Display tab.

Increase the video memory to 128MB. Set the graphics controller to VBoxSVGA.

CC: (none) => davidwhodgins

Comment 3 Dave Hodgins 2020-06-11 23:27:15 CEST
Jose, please alter the settings for that guest and confirm whether or not that
fixes the issue.
Comment 4 Jose Manuel López 2020-06-11 23:40:21 CEST
The machine is well configured with VboxSVGA and 128 mb of graphics.
Comment 5 Dave Hodgins 2020-06-12 00:24:40 CEST
Let's compare the rest of the settings.
General  Type    Linux
         Version Mageia 32(bit)
         Shared Clipboard - Bi directional
         Drag & Drop - disabled.
         Disk encryption - unchecked
System   Base Memory 4096MB (I have 16GB on host)
         Chipset PIIX3
         Pointing Device - PS/2 Mouse
         Enable I/O APIC - selected
         Enable EFI - unchecked
         Hardware Clock in UTC Time - selected (mine is set to utc in bios)
         Processors - 2 (quad core host)
         Execution Cap - 100%
         Enable PAE/NX - selected
         Paravirtualization Interface - Default
         Enable VT-x/AMD-V - selected
         Enable Nested Paging - selected
Display  Video Memory - 128MB
         Graphics Controller - VBoxSVGA
         Acceleration - Enable 3D selected

See if any of those settings fix the problem.
Comment 6 Dave Hodgins 2020-06-12 00:42:42 CEST
Additional info. The free command shows 482MB ram used. I do get a warning about
hardware acceleration not being available, and to check the video drivers, but
I expect that's because the guest does not have the virtualbox-guest-additions
package installed.
Comment 7 Jose Manuel López 2020-06-12 07:37:58 CEST
This my configuration:

General  Type    Linux
         Version Mageia 32(bit)
         Shared Clipboard - disabled
         Drag & Drop - disabled.
         Disk encryption - unchecked
System   Base Memory 3072MB (I have 16GB on host)
         Chipset PIIX3
         Pointing Device - PS/2 Mouse
         Enable I/O APIC - unchecked
         Enable EFI - unchecked
         Hardware Clock in UTC Time - selected (mine is set to utc in bios)
         Processors - 1 (intel i7 core host)
         Execution Cap - 100%
         Enable PAE/NX - unchecked
         Paravirtualization Interface - Default
         Enable VT-x/AMD-V - selected
         Enable Nested Paging - selected
Display  Video Memory - 128MB
         Graphics Controller - VBoxSVGA
         Acceleration - unchecked
Comment 8 Ben McMonagle 2020-06-12 08:34:19 CEST
have installed Cinnamon only DE from the 32Bit CI onto real h/w. 

unfortunately, I cannot reproduce the issue.

uname -a
Linux localhost 5.6.15-desktop-1.mga8 #1 SMP Fri May 29 21:24:31 UTC 2020 i686 i686 i386 GNU/Linux

lscpu
Architecture:                    i686
CPU op-mode(s):                  32-bit, 64-bit
Byte Order:                      Little Endian
Address sizes:                   36 bits physical, 48 bits virtual
CPU(s):                          4
On-line CPU(s) list:             0-3
Thread(s) per core:              2
Core(s) per socket:              2
Socket(s):                       1
Vendor ID:                       GenuineIntel
CPU family:                      6
Model:                           58
Model name:                      Intel(R) Core(TM) i5-3340M CPU @ 2.70GHz
Stepping:                        9
CPU MHz:                         1482.099
CPU max MHz:                     3400.0000
CPU min MHz:                     1200.0000
BogoMIPS:                        5387.75
Virtualization:                  VT-x
L1d cache:                       64 KiB
L1i cache:                       64 KiB
L2 cache:                        512 KiB
L3 cache:                        3 MiB

CC: (none) => westel

Comment 9 Lewis Smith 2020-06-12 20:55:03 CEST
Thanks for all the follow-up.
@José: Can you say whether your VBox host is M7 or M8? Dave's is M7 (c2). Just in case it matters.
Ben's case is real hardware:
> unfortunately, I cannot reproduce the issue
Fortunately, perhaps?
Comment 10 Jose Manuel López 2020-06-13 22:44:58 CEST
Hi, my Vbox is Mageia 8 alpha.

Greetings.
Comment 11 Lewis Smith 2020-06-14 20:42:54 CEST
(In reply to Jose Manuel López from comment #10)
> Hi, my Vbox is Mageia 8 alpha.
Well, here is a difference that might matter.

@Dave: can you poke QA to try this problem:
* M8 Vbox
* M8 Alpha 32-bit Classic ISO
* Install Cinnamon desktop
* Test comment 0.

Leaving it with BugSquad for the moment.
Comment 12 Aurelien Oudelet 2020-08-27 11:05:37 CEST
Cannot reproduce this behavior, M8 B1 Classic ISO 32 bits. M7 x86_64 Host.

We will assume the problem was not reproducible, or has been fixed in one of the updates in Cauldron.

Closing as OLD.

Resolution: (none) => OLD
Status: NEW => RESOLVED