| Summary: | Printer printing garbage | ||
|---|---|---|---|
| Product: | Mageia | Reporter: | Koos Uys <uyskoos> |
| Component: | RPM Packages | Assignee: | Mageia Bug Squad <bugsquad> |
| Status: | RESOLVED INVALID | QA Contact: | |
| Severity: | normal | ||
| Priority: | Normal | CC: | doktor5000 |
| Version: | 1 | ||
| Target Milestone: | --- | ||
| Hardware: | i586 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Source RPM: | CVE: | ||
| Status comment: | |||
| Attachments: |
Postscript Garbage
Cups Garabge |
||
|
Description
Koos Uys
2011-09-09 03:05:01 CEST
Could you please show the output of rpm -qa | grep hplip CC:
(none) =>
doktor5000 I looks like this: hplip-hpijs-ppds-3.11.3a-5.mga1 hplip-gui-3.11.3a-5.mga1 hplip-hpijs-3.11.3a-5.mga1 hplip-3.11.3a-5.mga1 hplip-model-data-3.11.3a-5.mga1 OK, so your cauldron install is not up-to-date, you should update your system so that you get hplip-3.11.7. But the problem you're describing could also be caused by some CUPS breakage. Can you confirm this behavior was always like that in cauldron, and if not, when did it change? Is this the same behavior with Mageia 1? Looking at the packages suffix again, it seems you're running Mageia 1, and this bug was reported against Cauldron, which would be the development version. Is this a Cauldron install or Mageia 1? Apologies for that. It is Mageia 1 and I will make sure that I select that in future in the bug reports. The installation is now 3 days old and it surfaced basically from the first printing jobs I did after printing the original test page. Version:
Cauldron =>
1 In this case you can't test the newer packages which i wrote of. No problem. May i ask how did you setup your printer? Does it help if you remove the printer in CUPS web frontend (called printer management in the menu) and readd it or select another driver for it? It should be possible to select either at least an HPIJS or HPLIP driver. Does any of those make a difference? Additionally, is it correct the printer only has a parallel connection, no USB? Component:
Release (media, process) =>
RPM Packages The printer is a Xerox PE-120. Initially to get it installed, I had to pull the USB plug first and push it in again for Mageia to see the printer. It then installed the Mageia Xerox driver, but that did not work at all and it was garbage from the word go. However, I used this printer with HP Laserjet 6P drivers since I have it. It did came with a full Linux installation package that also makes the scanner work, but it never installed very cleanly and I decided to live without the scanner. What I did for the Mageia installation, was to add the HP 6P printer manually on the LPT1 port and copy and paste the URL for the USB port. This was done from Mageia Control centre. It was not possible to change the Xerox driver to the HP driver with the application. I will try the other drivers and see if it works. So no wonder it prints only garbage :) Please check http://www.openprinting.org/printer/Xerox/Xerox-WorkCentre_PE120 Is it that one? Then check the light grey box at the top, you see "Recommended Driver"? Try if you can select one of those drivers for the printer. Also, you can just change the connection, don't copy&paste such things, as most printers use special, vendor-dependent URLs to talk to their printers. Please look at this post and try if you can change the connection of your printer analog to what i'm describing in the post: https://forums.mageia.org/en/viewtopic.php?p=6045#p6045 Created attachment 777 [details]
Postscript Garbage
Text garbage when used with Postscript drivers.
Created attachment 778 [details]
Cups Garabge
This is teh type of garbage I get with the Cups driver. It is intermittend. No real pattern in when it is produced. If a document came out like this, I can reprint immediately and it comes out perfect. Had the same issue with Okular, Foxit Reader and Libreoffice
OK, the attachment messed up my original comment, so lets just write that again. I could now easily manage to change both connection and Driver with the CUPS web interface. It works well. Using any Postscript or foomatic driver - and I tried all the drivers in your link - I get the text garbage as per the attachment. This was also true on my Mandriva 2008 installation as well as for Ubuntu. The only drivers types that ever worked with this printer, was CUPS drivers. In fact, I also had a big HP 3500 CP plotter that was supposed to print straight Postscript 3, but that also did not work from Linux. So in this regard, I could never get a PS driver on any of my printers to work. Using the "HP LaserJet 6P hpcups 3.11.3a" works on my Xerox, but also with a snag. If I queue jobs, it will only print the first document and then stops. It does not finish the print jobs in the queue. If I switch the printer off and on, it will take the next job, but stops after that again. Have you tried the Linux drivers which are available directly from Xerox? http://www.support.xerox.com/support/workcentre-pe120-pe120i/downloads/enus.html?operatingSystem=linux&fileLanguage=en Yes. If I install the PPD file that is supposed to be for CUPS, I get the same type of text garbage of for the Postscript / Foomatic Driver. The MFP installation does not work. It seems to refer to files it cannot find. I managed to install another driver coming from the Xerox site. This one works from cups but I get the same issue as with the "HP LaserJet 6P hpcups 3.11.3a" driver. It prints only a single document and does not complete the print queue. Actually i can't help you further here. If there are no proper drivers, or vendor-supplied drivers don't work properly/at all, then theres nothing we can do. I'd advise you to open up a thread in the forums, as this is no real bug that can be fixed like that. I'm closing this as INVALID, and we'll continue this in the forums, OK? Status:
NEW =>
RESOLVED Any explanation why it worked with the other Linux Distros I used? And why would it print three or four pages correctly, make mess from the next one, but prints that same page correctly with a reprint? BTW, we can move it to the forums and see what falls out there. |