Bug 26348

Summary:	freeze problem on the screen
Product:	Mageia	Reporter:	Jean Louis Baule <jlbc>
Component:	RPM Packages	Assignee:	Kernel and Drivers maintainers <kernel>
Status:	RESOLVED OLD	QA Contact:
Severity:	normal
Priority:	Normal	CC:	rolfpedersen, shlomif, thierry.vignaud
Version:	7	Keywords:	FOR_ERRATA7
Target Milestone:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Source RPM:	Kernel	CVE:
Status comment:

Description Jean Louis Baule 2020-03-16 19:33:25 CET

Description of problem:
freeze problem on the screen
Since the arrival of kernels desktop 5.5.6-2 .mga7 and 5.5.9-1.mga7, my mageia 7.1 screen starts to freeze on videos, but even in the middle of the screen.
I made a return on my oldest kernel: 5.1.14-1.mga7 and there it's OK
I wanted to bring this to your attention:
I am with a Gigabyte B450M DS3H motherboard and an AMD Ryzen 5 3400G processor with Radeon Vega Graphics
6GB of memory
I tried all the possible settings since the configuration of the Mageia system, but nothing worked I can not use these last kernels
cordially
JLB

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
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Comment 1 Rolf Pedersen 2020-03-16 20:35:01 CET

What video player, type of video file, possibly an example file?

I've got Ryzen 5 3400G with Radeon Vega Graphics on ASUS ROG STRIX X570-I GAMING, 16GB RAM, 5.5.9-desktop-1.mga7 x86_64, not very different.  I use kodi a lot and just ran a few mp4, webm, mkv (youtube-dl products), and avi through vlc.  Generally, I haven't experienced a screen freeze on this relatively new-to-me machine on the latest kernels.

CC: (none) => rolfpedersen

Comment 2 Jean Louis Baule 2020-03-16 21:23:01 CET

These are the videos of websites in general, but sometimes linear areas on the browser window.
I use Firefox and these freezes only appeared on the browser, I will test on mp4 and vlc to see

David Walser 2020-03-16 22:04:57 CET

Version: unspecified => 7
Product: Infrastructure => Mageia
CC: sysadmin-bugs => (none)
Assignee: sysadmin-bugs => bugsquad
Component: BuildSystem => RPM Packages

David Walser 2020-03-16 22:05:20 CET

Assignee: bugsquad => kernel

Comment 3 Jean Louis Baule 2020-03-21 15:16:02 CET

Hello,
We solved the problem by adding "amd_iommu = on iommu = pt" as parameters passed to the kernel at boot time
cordially
JLB

Comment 4 Shlomi Fish 2020-03-21 16:09:22 CET

(In reply to Jean Louis Baule from comment #3)
> Hello,
> We solved the problem by adding "amd_iommu = on iommu = pt" as parameters
> passed to the kernel at boot time
> cordially
> JLB

Thanks for the info. Maybe it will help others.

CC: (none) => shlomif

Thierry Vignaud 2020-03-23 18:09:15 CET

Keywords: (none) => FOR_ERRATA7
CC: (none) => thierry.vignaud

Comment 5 Aurelien Oudelet 2021-07-06 13:14:41 CEST

Mageia 7 is EOL since July 1st 2021.
There will not have any further bugfix for this release.

You are encouraged to upgrade to Mageia 8 as soon as possible.

@reporter, if this bug still apply with Mageia 8, please let us know it.

@packager, if you work on the Mageia 7 version of your package, please check the Mageia 8 package if issue is also present. In this case, please fix the Mageia 8 version instead.

This bug report will be closed OLD if there is no further notice within 1st September 2021.

Comment 6 Marja Van Waes 2021-09-07 14:09:34 CEST

Hi bug reporter and hi assignee and others involved,

Please reopen this bug report if it is still valid for Mageia 8 or 9(cauldron), and change "Version:" in the upper left of this report accordingly.

This report is being closed as OLD because it was filed against Mageia 7, for which  support ended on June 30th 2021.

Thanks,
Marja

Resolution: (none) => OLD
Status: NEW => RESOLVED