Bug 24836

Summary: Systemfreeze if create a new file in Krita
Product: Mageia Reporter: psyca <linux>
Component: RPM PackagesAssignee: KDE maintainers <kde>
Status: RESOLVED FIXED QA Contact:
Severity: critical    
Priority: Normal CC: marja11, rverschelde
Version: 7   
Target Milestone: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Source RPM: krita-4.1.8-7.mga7 CVE:
Status comment:

Description psyca 2019-05-18 21:17:44 CEST
Description of problem:
Start Krita
Click on New File
Create a new drawtable.

My System freezes directy and i have to shut it down via the on/off button

It doesnt matter if i choose a HD resolution or a 80x80 pixel picture.

System:
Processor Information:
    CPU Vendor:  AuthenticAMD
    CPU Brand:  AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx  
    CPU Family:  0x17
    CPU Model:  0x11
    CPU Stepping:  0x0
    CPU Type:  0x0
    Speed:  2000 Mhz
    8 logical processors
    4 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Supported
    SSE41:  Supported
    SSE42:  Supported
    AES:  Supported
    AVX:  Supported
    CMPXCHG16B:  Supported
    LAHF/SAHF:  Supported
    PrefetchW:  Unsupported

Operating System Version:
    "Mageia 7" (64 bit)
    Kernel Name:  Linux
    Kernel Version:  5.1.3-desktop-3.mga7
    X Server Vendor:  Mageia
    X Server Release:  12004000
    X Window Manager:  Openbox

Video Card:
    Driver:  X.Org AMD RAVEN (DRM 3.30.0, 5.1.3-desktop-3.mga7, LLVM 8.0.0)
    Driver Version:  4.5 (Compatibility Profile) Mesa 19.1.0-rc2
    OpenGL Version: 4.5
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 60 Hz
    VendorID:  0x1002
    DeviceID:  0x15dd
    Revision Not Detected
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 13.54" x 7.60" (15.51" diag)
                                            34.4cm x 19.3cm (39.4cm diag)
    Primary VRAM: 256 MB

Sound card:
    Audio device: ATI R6xx HDMI

Memory:
    RAM:  15757 Mb

Miscellaneous:
    LANG:  de_DE.UTF-8
    Total Hard Disk Space Available:  847288 Mb
    Largest Free Hard Disk Block:  692217 Mb
psyca 2019-05-18 21:17:58 CEST

Summary: Systemfreze if create a new file in Krita => Systemfreeze if create a new file in Krita

Comment 1 Marja Van Waes 2019-05-21 10:10:31 CEST
Krita belongs to the "Graphical desktop/KDE", I guess Akien only ended up as its registered maintainer because he once freeze pushed it and that he'd like to hand registered maintainership over to (someone from) KDE team.

Assigning to the KDE maintainers.

CC: (none) => marja11, rverschelde
Source RPM: (none) => krita
Assignee: bugsquad => kde

Comment 2 Rémi Verschelde 2019-05-21 10:37:57 CEST
I can't seem to reproduce it on my system:

$ inxi 
CPU: Quad Core Intel Core i7-8705G (-MT MCP-) speed/min/max: 1109/800/3100 MHz Kernel: 5.1.3-desktop-4.mga7 x86_64 Up: 41m 
Mem: 3852.0/15792.2 MiB (24.4%) Storage: 953.87 GiB (45.4% used) Procs: 270 Shell: bash 4.4.23 inxi: 3.0.33

(BTW which tool did you use to get this system info?)


I pushed a krita-4.1.8-8.mga7 with a fix for a crash issue, but I don't think it's related to the one you're experiencing: https://invent.kde.org/kde/krita/commit/9347112a77b3b628af8c0b8d4d7cbc0929eede9e

Source RPM: krita => krita-4.1.8-7.mga7

Comment 3 Rémi Verschelde 2019-05-21 10:41:16 CEST
I'd advise to report it upstream directly on bugs.kde.org within the "krita" product.

KDE bugzilla's search seems broken for me though, I can't get a list of bugs in the "krita" product with the word "freeze" or "hang".
Comment 4 psyca 2019-05-21 21:27:24 CEST
Hi.
Krita 4.1.8-8 fixed the systemfreeze/crash.
Thank you very much!

It works *happy*

Resolution: (none) => FIXED
Status: NEW => RESOLVED

Comment 5 psyca 2019-05-21 21:33:45 CEST
Dont know, but i use LXQt and the Krita Bug in Comment 2 says something with Qt Crash. Maybe this also "killed" the Desktop environment.