Bug 24707

Summary:	Password reset for privileged users joequant and zombieryushu didn't work ([error] Error on Bind: unauthenticated bind (DN with no password) disallowed, referer: https://identity.mageia.org/user/firstlogin?username=)
Product:	Infrastructure	Reporter:	Marja Van Waes <marja11>
Component:	Account request	Assignee:	Sysadmin Team <sysadmin-bugs>
Status:	RESOLVED OLD	QA Contact:
Severity:	normal
Priority:	Normal	CC:	joequant, luigiwalser, sysadmin-bugs, tmb, zombie.ryushu, zombie_ryushu
Version:	unspecified	Keywords:	NEEDINFO
Target Milestone:	---
Hardware:	All
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:

Description Marja Van Waes 2019-04-23 20:18:28 CEST

Password reset for privileged users joequant and zombieryushu didn't work, their password resets were triggered after the last one (known to me) that worked, which was the reset triggered by tmb for animtim on 28 March.

Joseph and Zombie both got a "Please come back later" message after maat and stormi triggered a password reset for them, but I'm not sure whether they got that message immediately after opening the link in the reset mail, or after having entered the new password, or...

They cannot login to Bugzilla, so they can't comment in this report.

Stormi noticed the following error in the logs:
[error] Error on Bind: unauthenticated bind (DN with no password) disallowed, referer: https://identity.mageia.org/user/firstlogin?username=zombieryushu&key=[...]

It would be nice if this could be fixed, especially for Joseph Wang, who wants to fix open bugs and has two security bugs among the ones assigned to him.

Comment 1 Marja Van Waes 2019-06-20 13:39:46 CEST

@ zombieryushu and joequant

Can you please create a new user account, with a different e-mail address, so that you can comment here?

It is unclear when exactly you got the "Please come back later" message: immediately after opening the link in the reset mail, or after having entered the new password, or after finishing the reset process and trying to log in (where??) with the new password. Please tell, it'll increase the chance that the issue will be fixed.

Marja Van Waes 2019-06-20 13:40:05 CEST

Keywords: (none) => NEEDINFO

Comment 2 Zombie Ryushu 2019-06-20 20:48:33 CEST

I created a new account with a new E-mail. What do you want me to do now?

CC: (none) => zombie.ryushu

Comment 3 Marja Van Waes 2019-06-23 19:27:33 CEST

(In reply to Zombie Ryushu from comment #2)
> I created a new account with a new E-mail. What do you want me to do now?

First of all: reply to:

(In reply to Marja Van Waes from comment #1)

> 
> It is unclear when exactly you got the "Please come back later" message:
> immediately after opening the link in the reset mail, or after having
> entered the new password, or after finishing the reset process and trying to
> log in (where??) with the new password. Please tell, it'll increase the
> chance that the issue will be fixed.

Comment 4 Thomas Backlund 2019-07-03 11:29:35 CEST

(In reply to Marja Van Waes from comment #1)
> @ zombieryushu and joequant


Password reset triggered for both logins

CC: (none) => tmb

Comment 5 Marja Van Waes 2019-07-12 17:55:27 CEST

(In reply to Thomas Backlund from comment #4)
> (In reply to Marja Van Waes from comment #1)
> > @ zombieryushu and joequant
> 
> 
> Password reset triggered for both logins

Thanks, Thomas :-)

@ zombieryushu and joequant

Please, if things go or went wrong again after the reset triggered by tmb, answer the question below:


(In reply to Marja Van Waes from comment #1)
> 
> It is unclear when exactly you got the "Please come back later" message:
> immediately after opening the link in the reset mail, or after having
> entered the new password, or after finishing the reset process and trying to
> log in (where??) with the new password. Please tell, it'll increase the
> chance that the issue will be fixed.

(and also tell at what UTC time & date your did or saw what)

Comment 6 Marja Van Waes 2019-09-10 05:57:12 CEST

(In reply to Marja Van Waes from comment #5)

> 
> @ zombieryushu and joequant
> 
> Please, if things go or went wrong again after the reset triggered by tmb,
> answer the question below:
> 
> 
> (In reply to Marja Van Waes from comment #1)
> > 
> > It is unclear when exactly you got the "Please come back later" message:
> > immediately after opening the link in the reset mail, or after having
> > entered the new password, or after finishing the reset process and trying to
> > log in (where??) with the new password. Please tell, it'll increase the
> > chance that the issue will be fixed.
> 
> (and also tell at what UTC time & date your did or saw what)

Neither of you have logged into Bugzilla with your privileged account... what happened? Without proper feedback there is nothing our sysadmins can do :-(

Comment 7 David Walser 2021-07-03 21:14:21 CEST

No response.  Closing.  Please ask for help on libera IRC if still needed.

Status: NEW => RESOLVED
Resolution: (none) => OLD

Comment 8 Zombie Ryushu 2021-07-03 21:15:37 CEST

Wasn't this resolved ages ago?