Bug 24236

Summary: plasm7b2 restarts after boot option screen
Product: Mageia Reporter: udham sidhu <udhams>
Component: RPM PackagesAssignee: Kernel and Drivers maintainers <kernel>
Status: RESOLVED OLD QA Contact:
Severity: normal    
Priority: Normal CC: mageia, marja11
Version: Cauldron   
Target Milestone: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Source RPM: CVE:
Status comment:

Description udham sidhu 2019-01-25 21:28:17 CET
Description of problem:HP notebook G60 , 64 bit. Trying to go LIve or Install

but after bios, booting the option screen keeps failing.

so machine restarts. I can do 'c' or 'e' from the option screen.

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
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Marja Van Waes 2019-01-26 18:57:13 CET

Assignee: bugsquad => isobuild
CC: (none) => marja11

Comment 1 Martin Whitaker 2019-01-26 19:49:14 CET
Up until you pass the screen where you select your keyboard type, there is no difference between the Plasma Live ISO and the GNOME or Xfce Live ISO, both of which work for you. So I think you either have a bad download or a bad copy onto your USB stick. Have you checked the md5sum, or tried a different USB stick?

CC: (none) => mageia
Keywords: (none) => NEEDINFO

Comment 2 udham sidhu 2019-01-28 04:09:45 CET
i checked the all usb's , they work on other machine the Toshiba Satellite.

But on this one i didn't have battery it's straight from the cord. Might be that is error. So is battery any concern...it's HP G60 notebook..
Comment 3 Martin Whitaker 2019-01-30 21:33:36 CET
So do the other Live ISOs (GNOME, Xfce) work on the G60?

If you press 'e' at the GRUB boot menu and remove the words "splash quiet", do you see any messages before the machine restarts?
Comment 4 udham sidhu 2019-01-31 06:05:28 CET
nope , no messages, restarts as before...
Comment 5 Martin Whitaker 2019-01-31 10:16:59 CET
Please answer the first question as well.
Comment 6 udham sidhu 2019-01-31 16:45:26 CET
No Sir, none of them works, as they incur same problem.I made CD's and then too its not m o  v  i   n  g....
Error is in machine , for sure ,because everything works on other machine the Toshiba_Satellite.
Comment 7 Martin Whitaker 2019-02-01 23:37:31 CET
Do you understand now why I asked you to provide more details? Not knowing this was a different machine to the one in your other bug report, I wasted both your and my time asking the wrong questions.

OK, clearly a kernel/hardware bug. Without any error messages, I can't help much further with this - it needs a kernel expert. Does this machine work with Mageia 6?

Keywords: NEEDINFO => (none)
Assignee: isobuild => kernel

Comment 8 sturmvogel 2022-05-02 19:42:57 CEST
This bug was filed against (MGA7) cauldron? No response from reporter for 3 years now. Thus closing OLD.

Status: NEW => RESOLVED
Resolution: (none) => OLD