Bug 24142

Summary: "lper program or other error" displayed when installer is loading the kernel graphic
Product: Mageia Reporter: Ben McMonagle <westel>
Component: InstallerAssignee: Martin Whitaker <mageia>
Status: RESOLVED FIXED QA Contact:
Severity: normal    
Priority: Normal CC: mageia, neoser10
Version: CauldronKeywords: 7beta2
Target Milestone: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Source RPM: stage1 CVE:
Status comment:
Attachments: stage1.log
photo of diplayed text
optical install stage1.log

Description Ben McMonagle 2019-01-05 23:30:19 CET
Description of problem: when stage-1 is loading the kernel (graphic), the following text is displayed : lper program or other error.

I have captured an image of the text by interrupting the install (I removed the install media for the express reason to capture the image).

the complete text text is: 
wrong fs type, bad option, bad superblock on %s, missing codepage or helper
program, or other error


Version-Release number of selected component (if applicable):


How reproducible: every time


Steps to Reproduce:
1. start installation from either Optical or USB media on real hardware
2. When the "loading kernel" graphic is displayed, there is also some text : lper
program, or other error
3.
Comment 1 Ben McMonagle 2019-01-05 23:31:36 CET
meant to include: 

Version-Release number of selected component (if applicable):

Mageia-7-beta2-x86_64
DATE.txt: Thu Jan  3 22:20:48 CET 2019
md5sum:   67149f7c9505f98ca4431a1163ebe946
Ben McMonagle 2019-01-05 23:31:51 CET

Keywords: (none) => 7beta1

Comment 2 Ben McMonagle 2019-01-05 23:36:18 CET
Created attachment 10647 [details]
stage1.log
Comment 3 Ben McMonagle 2019-01-05 23:38:32 CET
Created attachment 10648 [details]
photo of diplayed text
Comment 4 Mauricio Andrés Bustamante Viveros 2019-01-06 06:35:59 CET
I see in the stage1.log that tries to read from cdrom before the USB device and fails
Can you try again using only the cd media and extract the stage1.log?
Can you detach internally the cd drive and retry using USB device only????

Attach to this bug both stage1.log

Thanks

CC: (none) => neoser10

Comment 5 Ben McMonagle 2019-01-06 08:30:29 CET
Created attachment 10653 [details]
optical install stage1.log
Comment 6 Ben McMonagle 2019-01-06 08:34:11 CET
during this install the issue was not apparent.

(In reply to Mauricio Andrés Bustamante Viveros from comment #4)

> Can you detach internally the cd drive and retry using USB device only????
> 
can try
Comment 7 Martin Whitaker 2019-01-06 20:01:16 CET
No need Ben, I can see what the problem is, and am testing a fix now.

CC: (none) => mageia

Comment 8 Martin Whitaker 2019-01-06 21:37:37 CET
Should be fixed in the next round of ISOs.
Martin Whitaker 2019-01-06 22:11:55 CET

Assignee: bugsquad => mageia
Keywords: 7beta1 => 7beta2

Comment 9 Ben McMonagle 2019-01-07 03:47:07 CET
thanks Martin.

(dont work too hard)
Comment 10 Martin Whitaker 2019-02-02 17:03:58 CET
Fixed on beta2 round 2 ISOs.

Status: NEW => RESOLVED
Resolution: (none) => FIXED