Bug 2404

Summary:	scanner not added by system-config-printer
Product:	Mageia	Reporter:	Martial Montrichard <mmontrichard>
Component:	RPM Packages	Assignee:	Florian Hubold <doktor5000>
Status:	RESOLVED OLD	QA Contact:
Severity:	minor
Priority:	Normal	CC:	alien, dmorganec, doktor5000, ftg, mmontrichard
Version:	1
Target Milestone:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Source RPM:	system-config-printer; hplip	CVE:
Status comment:

Description Martial Montrichard 2011-08-10 14:00:22 CEST

Description of problem:
I have a all-in-one printer HP J6410. When I add the printer using system-config-printer, the printer is correctly added in cups but the scanner is not configured in sane (xsane and simple_scan say "no scanner found").
The scanner is correctly added using hp-setup.

Version-Release number of selected component (if applicable):


How reproducible:
always

Steps to Reproduce:
1.launch system-config-printer
2.add the printer
3.

Martial Montrichard 2011-08-10 14:02:45 CEST

CC: (none) => mmontrichard

Comment 1 Frank Griffin 2011-08-10 15:39:44 CEST

This is because s-c-p is supposed to detect HP multifunction devices and install lib(64)sane-hpaio1.  This has been buggy going back to the MDV days.  Whatever mechanism is used can't keep up with new devices, and is constantly breaking for old devices for which it used to work.

CC: (none) => ftg

Comment 2 Florian Hubold 2011-11-01 12:55:22 CET

(In reply to comment #1)
> This is because s-c-p is supposed to detect HP multifunction devices and
> install lib(64)sane-hpaio1.  This has been buggy going back to the MDV days. 

Has been fixed after Mageia 1 import and is not the problem here, else the scanner would not work at all, no matter with which program it was set up.

What would be useful is what changes when the scanner is setup by hp-setup ...

Status: NEW => ASSIGNED
CC: (none) => doktor5000
Assignee: bugsquad => doktor5000

Comment 3 Florian Hubold 2011-12-12 15:42:50 CET

Ping?

Comment 4 AL13N 2012-01-08 18:27:23 CET

i have same issue, scanning just doesn't work... sane doesn't find any scanner

CC: (none) => alien

Comment 5 Florian Hubold 2012-01-09 09:36:02 CET

What(In reply to comment #4)
> i have same issue, scanning just doesn't work... sane doesn't find any scanner

What scanner model would that be? Also i can only repeat what i've already asked for: What would be useful is what changes when the scanner is setup by hp-setup ...
Also when setting the printer up via s-c-p, afterwards, if you launch "scanimage -L" or "sane-find-scanner" as root, does it find your scanner?

CC: (none) => dmorganec

Comment 6 Florian Hubold 2012-08-12 16:16:44 CEST

Clsoing as old because of no replies. Many system-config-printer problems and hplip issues have been fixed in between.

Status: ASSIGNED => RESOLVED
Resolution: (none) => OLD