Bug 23981

Summary:	During install, screen is not shown on second monitor.
Product:	Mageia	Reporter:	Alejandro Vargas <alejandro.anv>
Component:	Installer	Assignee:	ISO building group <isobuild>
Status:	RESOLVED WORKSFORME	QA Contact:
Severity:	normal
Priority:	Normal	CC:	mageia, mageiatools, marja11
Version:	Cauldron	Keywords:	NEEDINFO
Target Milestone:	---
Hardware:	All
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:

Description Alejandro Vargas 2018-12-09 18:06:57 CET

Problem:
when installing, if you have a second monitor it doesn't show the video of the installation. 

From a question from a user of Mageia's Telegram channel, an user had a problem with he's notebook's main screen. He asked us because he can install other distros using a secondary monitor plugged-in, but with Mageia's installer there were not image at all. 

I think It may be easy to activate the screen mirroring in the X configuration of the installer.

It could be reproduced in a laptop with a second monitor or in virtualbox simulating dual screen hardware.

Comment 1 Marja Van Waes 2018-12-11 19:54:22 CET

Hi Alejandro,

In case this should have worked: How was the 2nd screen connected (HDMI, VGA, ...)?

Which exact ISO was used?

Assignee: bugsquad => isobuild
CC: (none) => mageiatools, marja11

Comment 2 Martin Whitaker 2018-12-19 23:54:13 CET

I just tested this on my laptop with a second monitor plugged in via a HDMI port, using the Mageia-7-beta1-x86_64 ISO, and the installer screen was mirrored on both displays.

Note that you do need to plug the second monitor in before booting, otherwise it won't be used.

If this isn't working for your user, we need to know which ISO he is using and details of his hardware.

CC: (none) => mageia
Keywords: (none) => NEEDINFO

Comment 3 Alejandro Vargas 2018-12-20 09:54:41 CET

(In reply to Marja Van Waes from comment #1)
> Hi Alejandro,
> 
> In case this should have worked: How was the 2nd screen connected (HDMI,
> VGA, ...)?
> 
> Which exact ISO was used?

The user reported that he had problems installing in an asus laptop with a broken main screen trying to use an HDMI monitor. I'm not sure but it should be the 6.1 installer. I'm sending him a message pinting him to this thread.

Also I will check with my asus laptop if I can reproduce the problem.

Comment 4 Martin Whitaker 2020-06-10 16:53:24 CEST

Without further information, there is nothing I can do. Feel free to reopen if more information can be provided.

Resolution: (none) => WORKSFORME
Status: NEW => RESOLVED