Bug 2397

Summary:	Computer tries to reboot when printer turned off.
Product:	Mageia	Reporter:	Gary Montalbine <gmontalbine>
Component:	RPM Packages	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED FIXED	QA Contact:
Severity:	normal
Priority:	Normal	CC:	stormi-mageia
Version:	1
Target Milestone:	---
Hardware:	i586
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:

Description Gary Montalbine 2011-08-09 13:58:17 CEST

Description of problem:Computer tries to reboot but freezes when the printer is turned off.


Version-Release number of selected component (if applicable):


How reproducible: Turn the printer off.


Steps to Reproduce:
1.
2.
3.

Comment 1 Gary Montalbine 2011-08-09 14:05:03 CEST

I am using an HP Photsmart printer with USB connection. This started about 2 weeks ago.

Comment 2 Gary Montalbine 2011-08-14 17:57:28 CEST

Work around: Remove the USB cable before turning the printer off.

Comment 3 Manuel Hiebel 2011-08-14 18:58:25 CEST

do you have some log ? (/var/log/messages or dmesg)

Component: Release (media, process) => RPM Packages

Comment 4 Gary Montalbine 2011-08-14 21:37:57 CEST

This is all I have from my syslog in MCC.

Aug 14 15:22:41 localhost udev-configure-printer: PrinterEnabled() 
Aug 14 15:24:29 localhost kernel: imklog 5.6.2, log source = /proc/kmsg started. 

The rest continues the start up. I have noticed that I can turn the printer off when I have no programs running. Also gkrellem, LibraOffice can be running with no shutdown. It will shut down when thunderbird and firefox are running.

Comment 5 Samuel Verschelde 2011-10-01 17:17:37 CEST

Do the above extract from syslog correspond to the moment when you turn the printer off? If not, it would be interesting to see what the kernel says when you do it.

CC: (none) => stormi

Comment 6 Gary Montalbine 2011-10-01 18:02:34 CEST

I believe so. There was nothing else between these 2 lines. I am unable to use mageia because of a color problem mentioned in another bug report.

Comment 7 Gary Montalbine 2011-10-02 02:37:07 CEST

I just tested my printer. Apparently the problem is fixed. Turning off my printer did not cause a reboot. I tried it twice.

Comment 8 Manuel Hiebel 2011-10-02 08:30:56 CEST

Ok nice.

Status: NEW => RESOLVED
Resolution: (none) => FIXED