Bug 23903

Summary:	Scrambled Screen while trying to install on Dell Inspiron 3521
Product:	Mageia	Reporter:	Ezequiel Partida <ezequiel_partida>
Component:	Release (media or process)	Assignee:	ISO building group <isobuild>
Status:	RESOLVED OLD	QA Contact:
Severity:	normal
Priority:	Normal	CC:	davidwhodgins, kernel, mageia, marja11
Version:	Cauldron	Keywords:	NEEDINFO
Target Milestone:	---
Hardware:	All
OS:	Linux
Whiteboard:	(MGA6) or (MGA6.1)
Source RPM:		CVE:
Status comment:

Description Ezequiel Partida 2018-11-26 04:16:33 CET

Description of problem:

While trying to install on a Dell Inspiron 3521 I get a scrabled screen after choosing to install from USB using UEFI Install.  The first meny looks great but not aftewards.

Once I choose any of the options... Everything gets scrambled.

I could not find a way to change the kernel option to get a different resolution.


Please advice.

Ezequiel Partida 2018-11-26 04:18:56 CET

Summary: Scrabled Screen while installing on Dell Inspiron 3521 => Scrabled Screen while tryin to install on Dell Inspiron 3521

Comment 1 Ezequiel Partida 2018-11-26 04:20:18 CET

I forgot to mention it has an Intel HD Video Card and 1366x768 Screen.

Comment 2 Marja Van Waes 2018-11-26 09:19:22 CET

Hi Ezequiel,

Thanks for your report.

With which exact iso did this happen?

Would you like to become a QA ISO-tester, to see whether this issue still exists with the Mageia 7 beta 1 ISOs that are currently being tested?
If so, please read https://wiki.mageia.org/en/QA_ISO_testers and take their the mentioned steps.

There are 7beta1 Live ISOs and 7beta1 classical ISOs.


Setting "Version:" to cauldron, because this cannot be fixed in already released ISOs
Putting "(MGA6) or (MGA6.1)" on the whiteboard, to indicate in which version  this issue was last seen.

Keywords: (none) => NEEDINFO
Assignee: bugsquad => isobuild
Version: 6 => Cauldron
Whiteboard: (none) => (MGA6) or (MGA6.1)
CC: sysadmin-bugs => marja11
Summary: Scrabled Screen while tryin to install on Dell Inspiron 3521 => Scrambled Screen while trying to install on Dell Inspiron 3521

Marja Van Waes 2018-11-26 09:19:42 CET

CC: (none) => kernel

Comment 3 Ezequiel Partida 2018-11-26 11:19:59 CET

Hello Marja,

I tried with Mageia-6-x86_64-DVD Classic Install DVD,  Mageia-6.1-netinstall-nonfree-x86_64, and the screen got scrambled. I could not install mageia with this.

With Mageia-6.1-LiveDVD-Plasma-x86_64-DVD.iso (from a USB Key) this is what I got:

 - Boot Mageia 6.1 Live: Boots great!!
 - Boot Mageia 6.1 Live + use non-free video drivers: I got a scrambled screen, pressing the ESC key show me text saying it's Detecting Hardware and it boots fine.

 - Install Mageia 6.1 Live -- No scramble screen but in never got to install (Seems to be Freezen) I waited about 7 minutes.
    
 - Install Mageia 6.1 Live + use non-free video drivers  - I got a scrambled screen, pressing the ESC key shows me text saying it's Detecting Hardware and it installs fine.

Thank You Marja, 

And Yes I would love to test the 7beta1 ISOs

Comment 4 Marja Van Waes 2018-12-02 14:32:03 CET

(In reply to Ezequiel Partida from comment #3)

 Thanks for your replies!

> 
> And Yes I would love to test the 7beta1 ISOs

That's great! I don't see your name in the list here: https://wiki.mageia.org/en/QA_ISO_testers
Please add yourself to it :-)
Also, if you didn't yet become a member of https://ml.mageia.org/l/info/qa-discuss (the mailing list that is used by QA team to communicate about their work), then please become a member and write a mail to it, to introduce yourself and tell them you'd like to help test ISOs.

CC: (none) => davidwhodgins

Comment 5 Martin Whitaker 2019-05-18 21:10:00 CEST

Hello Ezequiel, is this bug still valid with the latest Mageia-7 ISOs?

CC: (none) => mageia

Comment 6 Martin Whitaker 2020-12-09 23:00:56 CET

No response, and Mageia 6 is EOL, so closing as old.

Status: NEW => RESOLVED
Resolution: (none) => OLD