Bug 23355

Summary:	kernel-desktop-4.14.56-1.mga6 displays nothing on the screen.
Product:	Mageia	Reporter:	andré blais <andr999>
Component:	RPM Packages	Assignee:	Kernel and Drivers maintainers <kernel>
Status:	RESOLVED INVALID	QA Contact:
Severity:	major
Priority:	Normal	CC:	marja11, tmb
Version:	6
Target Milestone:	---
Hardware:	All
OS:	Linux
Whiteboard:
Source RPM:	kernel-4.14.56-1.mga6.src.rpm	CVE:
Status comment:
Attachments:	journalctl log ; new kernel with problem, truncated to file limit size journalctl log ; old kernel which works.

Description andré blais 2018-07-27 21:17:54 CEST

It seems to boot normally to the point where it should display on screen, but screen remains blank.
Waited a few minutes.  (tried twice)

The previously installed kernel-desktop-4.14.50-2.mga6 continues to work normally.

Comment 1 Marja Van Waes 2018-07-27 22:30:44 CEST

please reproduce the issue with the new kernel, then boot the old kernel and run, as root:

    journalctl -b-1 > newkernel.txt

and 

    journalctl -b > oldkernel.txt

and attach both files to this bug report

Assignee: bugsquad => kernel
CC: (none) => marja11
Keywords: (none) => NEEDINFO

Comment 2 andré blais 2018-07-28 04:36:53 CEST

Created attachment 10294 [details]
journalctl log ; new kernel with problem, truncated to file limit size

Comment 3 andré blais 2018-07-28 04:46:02 CEST

Created attachment 10295 [details]
journalctl log ; old kernel which works.

Note there are 3 error messages/warnings which display, but everything seems to work properly.

They may be due to using a usb key for important data.
It has 2 partions, both in fstab, mounted under my user account.
(It allows easy transfer to another computer if problems.)

Comment 4 andré blais 2018-07-28 04:48:13 CEST

Let me know if you want the entire newkernel file.
It doesn't seem useful, since the video error messages seem to repeat a lot.

Keywords: NEEDINFO => (none)

Comment 5 Thomas Backlund 2018-07-28 09:22:12 CEST

Is radeon-firmware installed ?

CC: (none) => tmb

Comment 6 andré blais 2018-07-28 20:58:34 CEST

It wasn't, but installing radeon-firmware didn't help.
Same symptoms.
The disk churns continuously without any display once selecting the kernel to start, long after the first display usually appears (in maybe 15 seconds).

The previous kernel still works nicely.  (with the same 3 error/warning msgs)

Before there were only 3 radeon packages installed
 (all required by other pkgs) :
lib64drm_radeon1-2.4.91-1.1.mga6.x86_64
libdrm_radeon1-2.4.91-1.1.mga6.i586
radeontool-1.6.3-7.mga6.x86_64

Comment 7 Thomas Backlund 2018-07-28 21:04:52 CEST



You need to re-create the initrd after installing the radeon-firmware...

if you boot to 4.14.50-2, then as root in a terminal:

dracut -f /boot/initrd-4.14.56-desktop-1.mga6.img 4.14.56-desktop-1.mga6

and then you can try to boot into 4.14.56 again

Comment 8 andré blais 2018-07-29 22:05:06 CEST

With recreated initrd, works like a charm.
(with the same 3 error/warning messages I had with previous kernels.)

Thanks Thomas !

Why didn't wasn'r radeon-firmware needed before ?

Comment 9 andré blais 2018-08-21 07:12:12 CEST

I should have closed this as invalid

Resolution: (none) => INVALID
Status: NEW => RESOLVED