Bug 23069

Summary:	Bug by updating Mageia 6
Product:	Mageia	Reporter:	christoph hagen <ch.hagen>
Component:	RPM Packages	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED FIXED	QA Contact:
Severity:	major
Priority:	Normal	CC:	kde, marja11
Version:	6
Target Milestone:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:

Description christoph hagen 2018-05-22 10:58:48 CEST

Description of problem: I had a bug while attempting to update Mageia 6, new installed from a DVD's iso image : Mageia-6-x86_64-DVD.iso. I began the updating trough the mageiaapplet. I had been told that more of 800 packages were available, I agreed for installing them. But after few minutes the screen, the mouse and the keyboard were frozen. I had to shut down the computer manually, and to try to reboot, but unsuccessfully : the screen became black, I just could open with Ctrl + Alt + F2 a shell for halting or rebooting the system. I tried a system rescue and to reinstall the boot loader from the DVD, unsuccessfully. So I decided to reinstall the system from the beginning. But I'm wondering how to update it without this bug.  


Version-Release number of selected component (if applicable):


How reproducible:


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Comment 1 Rémi Verschelde 2018-05-22 11:34:03 CEST

Are you using Plasma or another Qt5-based desktop environment like LXQt?

In our tests the update works without issue, but since there is a massive Qt 5 update, it could happen that some Qt-based applications become unresponsive during the update. It *could* be what happened in your case, though I can't tell for sure.

One safe way to do such an update could be to boot the system, then go to a non-graphical terminal with e.g. Ctrl+Alt+F2 (tty2), log in as root and run:

  urpmi --auto-update --auto

Once the update is completed (run the command twice to be sure), you could restart (shut down e.g. with the `shutdown 0` command) and it should boot into the updated Plasma (assuming that was your environment) just fine.

Again, in theory this should not be needed, but if my hunch is correct, that would help to go through the update unscathed.

Comment 2 christoph hagen 2018-05-22 17:09:17 CEST

Well assumed! I'm using Plasma. Thanks for your suggestions, I'll try them.

Comment 3 Marja Van Waes 2018-05-22 19:56:00 CEST

(In reply to christoph hagen from comment #2)
> Well assumed! I'm using Plasma. Thanks for your suggestions, I'll try them.

Please report back whether that solved the problem!

CC: (none) => kde, marja11

Comment 4 christoph hagen 2018-06-11 01:57:01 CEST

Sorry for reporting late that I could update the system (873 packages !) without issue. I just disabled the screen saver in system configuration.

Status: NEW => RESOLVED
Resolution: (none) => FIXED