Bug 23026

Summary: kmail crashes & crashes & crashes & crashes & crashes ...
Product: Mageia Reporter: Christian C <bugzzzz>
Component: RPM PackagesAssignee: KDE maintainers <kde>
Status: RESOLVED OLD QA Contact:
Severity: critical    
Priority: Normal CC: geiger.david68210, mageia, marja11, ouaurelien
Version: 6   
Target Milestone: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Source RPM: kmail-17.12.2-1.mga6 CVE:
Status comment:
Attachments: kmail run from the command line
kmail run from the command line with kcalutils-17.12.2-1.mga6
end of /var/log/messages before booting
end of /var/log/messages before rebooting

Description Christian C 2018-05-13 10:35:45 CEST
Description of problem:

When upgrading from mga-5 to mga-6, I started from a fresh kmail configuration.
I imported all my data from my old kmail with the kmail tools.

But using kmail becomes impossible : it crashes (or sometimes freezes) after 1 to 5 actions like clicking on a message, moving a message to trash, resizing the window, ...

Version-Release number of selected component (if applicable):
5.7.2

How reproducible:
always

Steps to Reproduce:
1. run kmail
2. do some actions on the kmail window
3.
Marja Van Waes 2018-05-13 13:35:07 CEST

Assignee: bugsquad => kde
CC: (none) => marja11

Comment 1 Christian C 2018-05-16 18:05:13 CEST
Could you please quickly provide a version of kmail that doesn't segfault ?
It is currently unusable !
See attachment.
Comment 2 Christian C 2018-05-16 18:06:08 CEST
Created attachment 10160 [details]
kmail run from the command line
Comment 3 Nicolas Lécureuil 2018-05-16 18:24:57 CEST
i will take a look at this tomorow.

CC: (none) => mageia

Comment 4 Nicolas Lécureuil 2018-05-16 18:27:59 CEST
are kcalutils and hspell installed ?
Comment 5 Nicolas Lécureuil 2018-05-16 18:30:44 CEST
and is sonnet installed ?

if not can you install sonnet hspell and kcalutils  and retry kmail.

Thanks
Comment 6 Christian C 2018-05-16 19:28:56 CEST
kcalutils was not installed, I installed :
kcalutils-16.12.3-1.mga6
The others are :
hspell-1.2-8.mga6
sonnet-5.42.0-1.mga6

but kmail is still crashing
Comment 7 David GEIGER 2018-05-16 19:31:04 CEST
You should install kcalutils-17.12.2-1.mga6 not kcalutils-16.12.3-1.mga6

And what is the output on console after that?

CC: (none) => geiger.david68210

Comment 8 Christian C 2018-05-16 19:56:05 CEST
Still crashing with kcalutils-17.12.2-1.mga6
Comment 9 David GEIGER 2018-05-16 20:00:21 CEST
Please give a command line output!
Comment 10 Christian C 2018-05-16 20:05:21 CEST
Created attachment 10161 [details]
kmail run from the command line with kcalutils-17.12.2-1.mga6
Comment 11 David GEIGER 2018-05-16 20:15:37 CEST
Ok! so this come from the Nouveau driver and mesa :(

https://bugzilla.redhat.com/show_bug.cgi?id=1485203
https://bugzilla.redhat.com/show_bug.cgi?id=1350275
Comment 12 Christian C 2018-05-16 20:20:06 CEST
OK.
I'm installing nvidia driver and rebooting.
Comment 13 Christian C 2018-05-16 23:13:13 CEST
Well, after :
- a problem in my /tmp partition at reboot that needed a manual fsck but I couldn't run it because I have no time to check anything before the system restart automatically : staggering !
- after resolving my /tmp problem, i got the message "the system must be restarted because of a modification in the display system" (it is my translation of French message). Still staggering : I had first rebooted it for this reason. Rebooting gives eternally the same result.
- so I restored the /etc/X11/xorg.conf.old and rebooted and I got hanged after the message : "[OK] Started notify NFS peers of a restart". So I don't know what is not working. I join the end of /var/log/messages in attachment before I Alt-Impr-b.

This is why I'm writing this report from my old mageia 5 !

Hope you'll find a solution.

Thanks.
Comment 14 Christian C 2018-05-16 23:13:29 CEST
Created attachment 10162 [details]
end of /var/log/messages before booting
Comment 15 Christian C 2018-05-18 12:50:03 CEST
Could anyone tell me why my system gets stuck to the black screen while anything seems OK in /var/log/messages (in attachment).
As you can see, I waited 23 minutes before rebooting on a back screen with all the previous messages OK.

As I said above, I restored the old /etc/X11/xorg.conf containing the configuration for my graphic board with the nouveau driver. This configuration was working just before I replaced the nouveau driver by the proprietary Nvidia driver that doesn't work.
For this, I used the MCC that asked me to reboot.
Does the MCC do something else than replacing the /etc/X11/xorg.conf file ?
Comment 16 Christian C 2018-05-18 12:50:20 CEST
Created attachment 10172 [details]
end of /var/log/messages before rebooting
Comment 17 Aurelien Oudelet 2020-08-16 17:16:18 CEST
Mageia 6 changed to end-of-life (EOL) status on 2019-09-30. It is no longer 
maintained, which means that it will not receive any further security or bug 
fix updates.

Package Maintainer: If you wish for this bug to remain open because you plan 
to fix it in a currently maintained version, simply change the 'version' to 
a later Mageia version.

Bug Reporter: Thank you for reporting this issue and we are sorry that we 
weren't able to fix it before Mageia 6's end of life. If you are able to 
reproduce it against a later version of Mageia, you are encouraged to click 
on "Version" and change it against that version of Mageia.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a more recent
Mageia release includes newer upstream software that fixes bugs or makes them
obsolete.

If you would like to help fixing bugs in the future, don't hesitate to join the
packager team via our mentoring program [1] or join the teams that fit you 
most [2].

[1] https://wiki.mageia.org/en/Becoming_a_Mageia_Packager
[2] http://www.mageia.org/contribute/

Best regards,
Aurélien
Bugsquad Team

Resolution: (none) => OLD
Status: NEW => RESOLVED
CC: (none) => ouaurelien