| Summary: | Connecting to WiFi fails on a Aspire E5-721 (Reason: 15=4WAY_HANDSHAKE_TIMEOUT) | ||
|---|---|---|---|
| Product: | Mageia | Reporter: | Kristoffer Grundström <lovaren> |
| Component: | RPM Packages | Assignee: | Kernel and Drivers maintainers <kernel> |
| Status: | RESOLVED FIXED | QA Contact: | |
| Severity: | normal | ||
| Priority: | Normal | CC: | lovaren, marja11 |
| Version: | 6 | Keywords: | NEEDINFO |
| Target Milestone: | --- | ||
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Source RPM: | CVE: | ||
| Status comment: | |||
| Attachments: |
dmesg output
Output from connecting to WiFi lshw output My wpa_supplicant.conf |
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Created attachment 10129 [details]
dmesg output
Created attachment 10130 [details]
Output from connecting to WiFi
urpmq --list-media shows: Core Release (distrib1) Core Release Debug (distrib2) Core Updates (distrib3) Core Updates Debug (distrib4) Nonfree Release (distrib11) Nonfree Release Debug (distrib12) Nonfree Updates (distrib13) Nonfree Updates Debug (distrib14) Tainted Release (distrib21) Tainted Release Debug (distrib22) Tainted Updates (distrib23) Tainted Updates Debug (distrib24) Core 32bit Release (distrib31) Core 32bit Updates (distrib32) Nonfree 32bit Release (distrib36) Nonfree 32bit Updates (distrib37) Tainted 32bit Release (distrib41) Tainted 32bit Updates (distrib42) uname -r shows 4.14.30-desktop-3.mga6 If anyone wonders if this laptops BIOS is updated I have to say NO. I've been told to never perform a BIOS update as that can brick my entire board if done wrong. Acer has released two updates for the BIOS since this laptop was released. Not that I think that the problem lies within the BIOS, but I just wanted to mention this. Created attachment 10131 [details]
lshw output
rfkill list shows: 0: acer-wireless: Wireless LAN Soft blocked: no Hard blocked: no 1: acer-bluetooth: Bluetooth Soft blocked: no Hard blocked: no 2: phy0: Wireless LAN Soft blocked: no Hard blocked: no 3: hci0: Bluetooth Soft blocked: no Hard blocked: no Note that this problem does NOT exist in Ubuntu on any of their versions. I see reoccuring output in dmesg regarding this issue: [ 167.814326] fuse init (API version 7.26) [ 216.982961] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready [ 233.888400] wlp1s0: authenticate with 6c:b0:ce:9d:ea:02 [ 233.905149] wlp1s0: send auth to 6c:b0:ce:9d:ea:02 (try 1/3) [ 233.907148] wlp1s0: authenticated [ 233.908010] wlp1s0: associate with 6c:b0:ce:9d:ea:02 (try 1/3) [ 233.912095] wlp1s0: RX AssocResp from 6c:b0:ce:9d:ea:02 (capab=0x1411 status=0 aid=6) [ 233.912236] wlp1s0: associated [ 241.135398] wlp1s0: deauthenticated from 6c:b0:ce:9d:ea:02 (Reason: 15=4WAY_HANDSHAKE_TIMEOUT) As I know that this card works perfectly fine in Ubuntu I'd like to say that it's the driver or the kernel module. What more info do you need? (In reply to Kristoffer Grundström from comment #9) > [ 241.135398] wlp1s0: deauthenticated from 6c:b0:ce:9d:ea:02 (Reason: > 15=4WAY_HANDSHAKE_TIMEOUT) > > As I know that this card works perfectly fine in Ubuntu I'd like to say that > it's the driver or the kernel module. or wpa_supplicant > > What more info do you need? Did you check whether /etc/wpa_supplicant.conf contains the correct values for your network? For me, it looks like this: network={ bssid=<MAC address of our access point> ssid="<name of our access point>" psk="<password of our access point>" scan_ssid=0 priority=1 } Assignee:
bugsquad =>
kernel Created attachment 10136 [details]
My wpa_supplicant.conf
The wpa_suppicant.conf output from your machine seems to differ from mine a bit.CC:
(none) =>
hamnisdude ifconfig -a shows:
wlp1s0: flags=4099<UP,BROADCAST,MULTICAST> mtu 1500
ether b0:10:41:0a:fb:91 txqueuelen 1000 (Ethernet)
RX packets 791 bytes 106785 (104.2 KiB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 922 bytes 170027 (166.0 KiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
I rebuilt the kernel 4.14.38-desktop and wpa_supplicant-2.6 from Cauldron and still I get the same result.
However as I tried to recreate the wireless connection through drakconf I saw this:
Selected interface 'wlp1s0'
OK
Error for wireless request "Set Encode" (8B2A) :
SET failed on device wlp1s0 ; Invalid argument.
Successfully initialized wpa_supplicant
I'll close this as RESOLVED FIXED as one or two updates fixed the issue with connecting. Status:
NEW =>
RESOLVED |
Description of problem: I just installed Mageia 6 using the netinstall iso and made sure that I'm fully up-to-date. As I logged into MATE and tried connecting to WiFi it failed. LSHW shows: *-network description: Wireless interface product: QCA9565 / AR9565 Wireless Network Adapter vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:01:00.0 logical name: wlp1s0 version: 01 serial: b0:10:41:0a:fb:91 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=4.14.30-desktop-3.mga6 firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11 I deleted the wlp1s0 interface and recreated it, but got the same result when trying to connect. I got the same result when unchecking the box to NOT let Network Manager control the interface. Adding the output of trying to connect to WiFi as an attachment. How reproducible: Everytime I reboot and login to any Desktop Environment. Steps to Reproduce: 1. Find an Aspire E5-721. 2. Boot the netinstall iso. 3. Install MATE, Cinnamon, GNOME. 4. In the summary, try to setup the WiFi connection. 5. The network connection is seen, but it fails to connect. 6. Login to any of the installed Desktop Environments. 7. Try to setup the WiFi again and it will fail to connect.