| Summary: | Backintime cannot find sip python module (the module is installed) → Python related | ||
|---|---|---|---|
| Product: | Mageia | Reporter: | Bertrand Marne <mageia> |
| Component: | RPM Packages | Assignee: | Mageia Bug Squad <bugsquad> |
| Status: | RESOLVED FIXED | QA Contact: | |
| Severity: | major | ||
| Priority: | Normal | ||
| Version: | 6 | ||
| Target Milestone: | --- | ||
| Hardware: | All | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Source RPM: | backintime-qt4-1.1.20-1.mga6.noarch, backintime-common-1.1.20-1.mga6.noarch | CVE: | |
| Status comment: | |||
Suspecting that something gone wrong in the "python stack" I tried:
rpm -ivh --replacefiles --replacepkgs python3-sip-4.18.1-1.mga6.x86_64.rpm
And then error became different:
----8<-----
[user@localhost ~]$ backintime-qt4
Traceback (most recent call last):
File "/usr/share/backintime/qt4/app.py", line 33, in <module>
import backintime
File "/usr/share/backintime/common/backintime.py", line 24, in <module>
import config
File "/usr/share/backintime/common/config.py", line 31, in <module>
import tools
File "/usr/share/backintime/common/tools.py", line 45, in <module>
import dbus
ImportError: No module named 'dbus'
---->8-----
sip is no more missing... Going on with dbus: rpm -ivh --replacefiles --replacepkgs python3-dbus-1.2.4-3.mga6.x86_64.rpm
And then the error became
----8<-------
[user@localhost ~]$ backintime-qt4
Back In Time
Version: 1.1.20
Back In Time comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to redistribute it
under certain conditions; type `backintime --license' for details.
Traceback (most recent call last):
File "/usr/lib64/python3.5/site-packages/dbus/bus.py", line 175, in activate_name_owner
return self.get_name_owner(bus_name)
File "/usr/lib64/python3.5/site-packages/dbus/bus.py", line 361, in get_name_owner
's', (bus_name,), **keywords)
File "/usr/lib64/python3.5/site-packages/dbus/connection.py", line 651, in call_blocking
message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'net.launchpad.backintime.serviceHelper': no such name
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/share/backintime/qt4/app.py", line 1509, in <module>
cfg = backintime.start_app( 'backintime-qt4' )
File "/usr/share/backintime/common/backintime.py", line 463, in start_app
return getConfig(args, False)
File "/usr/share/backintime/common/backintime.py", line 584, in getConfig
cfg = config.Config(args.config)
File "/usr/share/backintime/common/config.py", line 272, in __init__
self.setupUdev = tools.SetupUdev()
File "/usr/share/backintime/common/tools.py", line 1213, in __init__
conn = bus.get_object(SetupUdev.CONNECTION, SetupUdev.OBJECT)
File "/usr/lib64/python3.5/site-packages/dbus/bus.py", line 241, in get_object
follow_name_owner_changes=follow_name_owner_changes)
File "/usr/lib64/python3.5/site-packages/dbus/proxies.py", line 248, in __init__
self._named_service = conn.activate_name_owner(bus_name)
File "/usr/lib64/python3.5/site-packages/dbus/bus.py", line 180, in activate_name_owner
self.start_service_by_name(bus_name)
File "/usr/lib64/python3.5/site-packages/dbus/bus.py", line 278, in start_service_by_name
'su', (bus_name, flags)))
File "/usr/lib64/python3.5/site-packages/dbus/connection.py", line 651, in call_blocking
message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
---->8----
Investigating further, I noticed that other Python app are also failing: this is going critical!
Apparently something gone wrong with Python... But how to fix it properly? (I can't manually reinstall all Python related packages with rpm -ivh --replacefiles --replacepkgs)
Backintime and most Python apps are now working... What I did: reinstall with 'rpm -ivh --replacefiles --replacepkgs' the necessary python modules to make yum¹ work (it was broken too). Then throw a 'yum reinstall python*' ! As far as I tested, Python apps such as backintime are now working well. But there is still one question: how did this happen ? Is it possible that pip broke everything? ¹ I decided to use yum because I think there is no reinstall or restore option with urpmi. I hope i did not wrong. Status:
NEW =>
RESOLVED |
Description of problem: The problem occurred very recently: I cannot run backintime anymore. ---8<----- [user@localhost ~]$ backintime-qt4 Traceback (most recent call last): File "/usr/share/backintime/qt4/app.py", line 30, in <module> import qt4tools File "/usr/share/backintime/qt4/qt4tools.py", line 21, in <module> from PyQt4.QtGui import QFont, QFileDialog, QListView, QAbstractItemView, \ ImportError: No module named 'sip' [bertrand@localhost ~]$ backintime-qt4 Traceback (most recent call last): File "/usr/share/backintime/qt4/app.py", line 30, in <module> import qt4tools File "/usr/share/backintime/qt4/qt4tools.py", line 21, in <module> from PyQt4.QtGui import QFont, QFileDialog, QListView, QAbstractItemView, \ ImportError: No module named 'sip' ---->8---- But sip is installed! Both python-sip and python3-sip packages are installed. When I try to launch backintime (the backend): ----8<---- [user@localhost ~]$ nice -n 19 ionice -c2 -n7 /usr/bin/backintime --checksum backup-job Traceback (most recent call last): File "/usr/share/backintime/common/backintime.py", line 24, in <module> import config File "/usr/share/backintime/common/config.py", line 31, in <module> import tools File "/usr/share/backintime/common/tools.py", line 45, in <module> import dbus ImportError: No module named 'dbus' ---->8---- Of course python-dbus and python3-dbus ARE installed. For information, it is maybe not related, but I have a similar problem with a pip installed program (Retext) with cannot find PyQt5.QtCore (python-qt5 and python3-qt5 are installed). How reproducible: Everytime I try to launch backintime. Version-Release number of selected component (if applicable): backintime-qt4-1.1.20-1.mga6.noarch, backintime-common-1.1.20-1.mga6.noarch