Bug 21260

Summary: "Snapshots" won't start
Product: Mageia Reporter: Lloyd Osten <lloyd.osten>
Component: RPM PackagesAssignee: Mageia tools maintainers <mageiatools>
Status: RESOLVED DUPLICATE QA Contact:
Severity: normal    
Priority: Normal CC: fri, lloyd.osten, mageia, marja11, omeritzicschwartz, ruben33en-mandriva, spare143a, storage, waterbearer54
Version: Cauldron   
Target Milestone: ---   
Hardware: All   
OS: Linux   
Whiteboard: MGA6TOO
Source RPM: draksnapshot CVE:
Status comment:
Bug Depends on:    
Bug Blocks: 22425    
Attachments: Log while draksnapshot trying to start
Screenshot, failed start for draksnapshot
cli output when starting draksnapshot-config

Description Lloyd Osten 2017-07-17 13:46:04 CEST
Just installed Mageia 6 x86-64. I'm trying out some stuff I haven't used before.
So I open Mageia Control Centre -> System and select "Snapshots" It starts to load (but doesn't) Closing the window brings up a small window with an error message that says "the program has exited abnormally."

I tried it more than once - even used Ctrl-Alt-Backspace to see if it was just a Plasma bug (it isn't) because I got the same result.

Same result every time.
Lloyd Osten 2017-07-17 13:46:19 CEST

CC: (none) => lloyd.osten

Nicolas Lécureuil 2017-07-17 14:34:41 CEST

CC: sysadmin-bugs => mageia

Comment 1 aguador 2017-07-17 22:21:17 CEST
This would seem to be a duplicate. There are already at least 3 open bug reports that, as noted in one, may not be the same, but appear to overlap:

bug #17390  -  bug #19195  -  bug #21016

CC: (none) => aguador

Comment 2 Marja Van Waes 2017-07-17 22:40:42 CEST
Thanks, Lloyd and Roy.

I think in this case (and maybe in bug 21016, too) the tool doesn't start at all.. 

Is that correct, Lloyd, do you not get to see a screen like this one http://doc.mageia.org/mcc/6/en/content/draksnapshot-config.html ?



Please start, as root, in a terminal/konsole

  journalctl -f > journal.txt

and let it run while you try to select "Snapshots" again and see it fail.

Please attach journal.txt to this bug report.

Source RPM: unknown => draksnapshot
Keywords: (none) => NEEDINFO
Assignee: bugsquad => mageiatools
CC: (none) => marja11

Marja Van Waes 2017-07-17 22:40:50 CEST

Component: Release (media or process) => RPM Packages

Comment 3 aguador 2017-07-17 23:25:16 CEST
Created attachment 9500 [details]
Log while draksnapshot trying to start

Yes, in both 21016 and here draksnapshot fails to start. See journal_rwr.txt and screenshot attached.
Comment 4 aguador 2017-07-17 23:26:38 CEST
Created attachment 9501 [details]
Screenshot, failed start for draksnapshot
Comment 5 Marja Van Waes 2017-08-22 20:00:30 CEST
Created attachment 9623 [details]
cli output when starting draksnapshot-config

(In reply to Roy Reese from comment #3)
> Created attachment 9500 [details]
> Log while draksnapshot trying to start
> 
> Yes, in both 21016 and here draksnapshot fails to start. See journal_rwr.txt
> and screenshot attached.

Thanks, unfortunately there's nothing more in the log than

jul 17 23:15:07 localhost.localdomain draksnapshot-config[8157]: ### Program is starting ###

I tried to run draksnapshot-config from cli, that gave more output. I hope there's something useful in it.

Attachment 9500 is obsolete: 0 => 1

Marja Van Waes 2017-08-22 20:00:51 CEST

Keywords: NEEDINFO => (none)
Whiteboard: (none) => MGA6TOO
Version: 6 => Cauldron

Comment 6 Marja Van Waes 2017-08-22 20:03:12 CEST
*** Bug 21016 has been marked as a duplicate of this bug. ***

CC: (none) => spare143a

Comment 7 Kateto 2017-12-16 19:06:48 CET
Hellooooo, any progress on this?
I'm having exactly the same problem.

CC: (none) => ruben33en-mandriva

Comment 8 Kateto 2017-12-16 19:12:30 CET
By the way, running draksnapshot-restore as root brings up the desired window.
Comment 9 Omnio Torr 2019-04-18 07:20:35 CEST
Any progress on this? It affects Mageia 7 beta 3 too.

CC: (none) => storage

David GEIGER 2019-04-22 09:27:22 CEST

Blocks: (none) => 22425

Omer I.S. 2021-03-22 23:38:43 CET

CC: (none) => omeritzicschwartz

Comment 10 Morgan Leijström 2021-04-26 14:50:10 CEST
Setting as dup of the other bug of this same issue, there is more recent info.

*** This bug has been marked as a duplicate of bug 22425 ***

Resolution: (none) => DUPLICATE
Status: NEW => RESOLVED
CC: (none) => fri