Bug 21094

Summary:	Cannot log out after mga6 Plasma upgrade
Product:	Mageia	Reporter:	Len Lawrence <tarazed25>
Component:	Release (media or process)	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED OLD	QA Contact:
Severity:	major
Priority:	Normal	CC:	marja11, sysadmin-bugs
Version:	Cauldron
Target Milestone:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:
Attachments:	journal file from boot to logout attempt

Description Len Lawrence 2017-06-15 11:48:41 CEST

Description of problem:
After a successful upgrade from KDE to Plasma on Cauldron it proved impossible to logout from the desktop by any means.  An apology was presented saying ksmserver-logout-greeter could not be opened.  

Version-Release number of selected component (if applicable):
Mageia 6 in testing

How reproducible:
Not sure, but there seems to be no way to exit the desktop gracefully.  Shall try an upgrade on another machine if I can find a KDE partition. 

Steps to Reproduce:
1. Install latest Cauldron release (USB device, UEFI) as an upgrade on a KDE only partition.
2. Update the system if applicable. 
3. From the desktop try the menu logout option or the panel icon.

Comment 1 Len Lawrence 2017-06-15 11:55:44 CEST

Created attachment 9415 [details]
journal file from boot to logout attempt

Comment 2 Len Lawrence 2017-06-15 15:57:46 CEST

An answer to "how reproducible":
Tried an upgrade of a KDE partition on another machine and that functioned normally with respect to logout from the desktop.  So not reproducible.  Reducing the status to 'unconfirmed' but need to try this again on the original machine.

Status: NEW => UNCONFIRMED
Ever confirmed: 1 => 0

Comment 3 Marja Van Waes 2017-07-13 00:08:43 CEST

(In reply to Len Lawrence from comment #2)
> An answer to "how reproducible":
> Tried an upgrade of a KDE partition on another machine and that functioned
> normally with respect to logout from the desktop.  So not reproducible. 
> Reducing the status to 'unconfirmed' but need to try this again on the
> original machine.

Did you find time to do that and can this bug be closed?

CC: (none) => marja11

Comment 4 Marja Van Waes 2018-03-14 09:33:31 CET

(In reply to Marja van Waes from comment #3)
> (In reply to Len Lawrence from comment #2)
> > An answer to "how reproducible":
> > Tried an upgrade of a KDE partition on another machine and that functioned
> > normally with respect to logout from the desktop.  So not reproducible. 
> > Reducing the status to 'unconfirmed' but need to try this again on the
> > original machine.
> 
> Did you find time to do that and can this bug be closed?

8 months later, no reply.

Closing as OLD

Resolution: (none) => OLD
Status: UNCONFIRMED => RESOLVED

Comment 5 Len Lawrence 2018-03-14 10:32:18 CET

Apologies Marja.  I guess this got lost because I hardly ever run KDE and cannot even remember which was the "original machine".  It is definitely too old to be of interest.