Bug 21048

Summary:	Was installing, at the point where my input was no longer needed, I left the machine unattended. Screen went to screensaver, then blank. Came back later and it has crashed. Output of 'lspcidrake -v':
Product:	Mageia	Reporter:	Chris Turner <christurner1957>
Component:	RPM Packages	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED OLD	QA Contact:
Severity:	critical
Priority:	Normal	CC:	marja11
Version:	Cauldron	Keywords:	NEEDINFO
Target Milestone:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:

Description Chris Turner 2017-06-08 05:22:22 CEST

Description of problem:

Version 6 STA2

Output of 'lspcidrake -v':

[live@localhost ~]$ lspcidrake -v
snd_hda_intel   : Intel Corporation|6 Series/C200 Series Chipset Family High Definition Audio Controller [MULTIMEDIA_AUDIO_DEV] (vendor:8086 device:1c20 subv:1025 subd:0492) (rev: 04)
Card:NVIDIA GeForce 420 series and later: NVIDIA Corporation|GF108 [GeForce GT 420] [DISPLAY_VGA] (vendor:10de device:0de2 subv:174b subd:1162) (rev: a1)
mei_me          : Intel Corporation|6 Series/C200 Series Chipset Family MEI Controller #1 [COMMUNICATION_OTHER] (vendor:8086 device:1c3a subv:1025 subd:0492) (rev: 04)
shpchp          : Intel Corporation|Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port [BRIDGE_PCI] (vendor:8086 device:0101) (rev: 09)
lpc_ich         : Intel Corporation|H67 Express Chipset Family LPC Controller [BRIDGE_ISA] (vendor:8086 device:1c4a subv:1025 subd:0492) (rev: 04)
shpchp          : Intel Corporation|6 Series/C200 Series Chipset Family PCI Express Root Port 1 [BRIDGE_PCI] (vendor:8086 device:1c10) (rev: b4)
unknown         : Philips Semiconductors|SAA7231 [MULTIMEDIA_OTHER] (vendor:1131 device:7231 subv:1461 subd:2a0f) (rev: ca)
unknown         : Intel Corporation|6 Series/C200 Series Chipset Family SATA AHCI Controller [STORAGE_SATA] (vendor:8086 device:1c02 subv:1025 subd:0492) (rev: 04)
shpchp          : Intel Corporation|6 Series/C200 Series Chipset Family PCI Express Root Port 5 [BRIDGE_PCI] (vendor:8086 device:1c18) (rev: b4)
snd_hda_intel   : NVIDIA Corporation|GF108 High Definition Audio Controller [MULTIMEDIA_AUDIO_DEV] (vendor:10de device:0bea subv:174b subd:1162) (rev: a1)
ehci_pci        : Intel Corporation|6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 [SERIAL_USB] (vendor:8086 device:1c26 subv:1025 subd:0492) (rev: 04)
ehci_pci        : Intel Corporation|6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 [SERIAL_USB] (vendor:8086 device:1c2d subv:1025 subd:0492) (rev: 04)
unknown         : Intel Corporation|2nd Generation Core Processor Family DRAM Controller [BRIDGE_HOST] (vendor:8086 device:0100 subv:1025 subd:0492) (rev: 09)
i2c_i801        : Intel Corporation|6 Series/C200 Series Chipset Family SMBus Controller [SERIAL_SMBUS] (vendor:8086 device:1c22 subv:1025 subd:0492) (rev: 04)
e1000e          : Intel Corporation|82579V Gigabit Network Connection [NETWORK_ETHERNET] (vendor:8086 device:1503 subv:1025 subd:8000) (rev: 04)
hub             : Linux 4.9.13-desktop-1.mga6 ehci_hcd|EHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0002)
hub             : Intel Corp.|Integrated Rate Matching Hub [Hub|Unused|Full speed (or root) hub] (vendor:8087 device:0024)
usb_storage     : Verbatim                      |STORE N GO                     [Mass Storage|SCSI|Bulk-Only] (vendor:18a5 device:0304)
btusb           : Cambridge Silicon Radio, Ltd|Bluetooth Dongle (HCI mode) [Wireless|Radio Frequency|Bluetooth] (vendor:0a12 device:0001)
uvcvideo        : Chicony Electronics Co., Ltd.|CNFA213 [Video|Video Control] (vendor:04f2 device:b1f3)
usbhid          : Quanta Computer|OpticalTouchScreen [Human Interface Device|No Subclass|None] (vendor:0408 device:3003)
hub             : Linux 4.9.13-desktop-1.mga6 ehci_hcd|EHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0002)
hub             : Intel Corp.|Integrated Rate Matching Hub [Hub|Unused|Full speed (or root) hub] (vendor:8087 device:0024)
r8712u          : Manufacturer Realtek |RTL8191S WLAN Adapter  (vendor:0bda device:8172)
hid_multitouch  : Quanta Computer OpticalTouchScreen
[live@localhost ~]$

Comment 1 Marja Van Waes 2017-06-08 23:25:07 CEST

Thanks for the bug report.

I understand you were installing from a Live DVD, after first having started the DVD in Live mode?

Can you boot into that installed system?

If so, then please run, as root:

   journalctl -b1 > log.txt

then compress log.txt with xz:


   xz log.txt


and then attach log.txt.xz to this bug report.

CC: (none) => marja11
Keywords: (none) => NEEDINFO
Component: Installer => RPM Packages

Comment 2 Marja Van Waes 2017-07-08 06:32:41 CEST

(In reply to Marja van Waes from comment #1)
> Thanks for the bug report.
> 
> I understand you were installing from a Live DVD, after first having started
> the DVD in Live mode?
> 
> Can you boot into that installed system?
> 
> If so, then please run, as root:
> 
>    journalctl -b1 > log.txt
> 
> then compress log.txt with xz:
> 
> 
>    xz log.txt
> 
> 
> and then attach log.txt.xz to this bug report.

I may have seen a mail from you among the hundreds of mails that I receive each day (most of which I don't find time to read).

Do you mind answering in this bug report... if I don't find time to read the answer, then there's a good chance that someone else will.

Comment 3 Marja Van Waes 2017-09-08 00:45:32 CEST

Since there are insufficient details provided in this report for us to investigate the issue further, and we have not received feedback to the information we have requested above, we will assume the problem was not reproducible, or has been fixed in one of the updates we have released for the reporter's distribution.

Users who have experienced this problem are encouraged to upgrade to the latest update of their distribution, and if this issue turns out to still be reproducible in the latest update, please reopen this bug with additional information.

Closing as OLD.

Status: NEW => RESOLVED
Resolution: (none) => OLD