Bug 20873

Summary:	Latest CI displaying 'unpack' error
Product:	Mageia	Reporter:	William Kenney <wilcal.int>
Component:	Installer	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED OLD	QA Contact:
Severity:	normal
Priority:	Normal	CC:	marja11
Version:	Cauldron	Keywords:	NEEDINFO
Target Milestone:	---
Hardware:	All
OS:	Linux
Whiteboard:	6RC
Source RPM:	icu58-data-1:58.2-3.mga6.noarch lib64x11_6-1.6.5-1.mga6.x86_64	CVE:
Status comment:
Attachments:	CI 'unpack' error

Description William Kenney 2017-05-16 18:05:04 CEST

Description of problem:

Using:

Mageia-6-rc-x86_64-DVD.iso
md5sum: 9597c48c2f7846e559f41d14430b7e6a
05/13/17

Installing to this platform:

Intel Core i7-2600K Sandy Bridge 3.4GHz
GIGABYTE GA-Z68X-UD3-B3 LGA 1155 MoBo
GIGABYTE GV-N440D3-1GI Nvidia GeForce GT 440 (Fermi) 1GB
RTL8111/8168B PCI Express 1Gbit Ethernet
DRAM 16GB (4 x 4GB)

Or a Vbox client

Works fine

Same CI installing to this platform:

Dell Vostro 1015 Laptop

Celeron 925 2.3Ghz 64-bit 1MB L2 cache  800Mhz FSB 
RTL8111/8168B PCI Express 1Gbit Ethernet
Atheros AR9285 WiFi adapter
Crucial 4GB 204-Pin DDR3 SO-DIMM DDR3 1333
HD: Western Digital  WD2500BEVT-7  250GB  5400 RPM

Results in an "unpack" error.
ERROR: 'unpack' failed for icu58-data-1:58.2-3.mga6.noarch
ERROR: 'unpack' failed for lib64x11_6-1.6.5-1.mga6.x86_64

Again using the same Vostro platform using:

Mageia-Cauldron-netinstall-x86_64.iso  05/14/17
and a confirmed updated repo the install was clean
with no reported errors.

Comment 1 William Kenney 2017-05-16 18:06:23 CEST

Created attachment 9310 [details]
CI 'unpack' error

William Kenney 2017-05-16 19:00:18 CEST

Whiteboard: (none) => 6RC

Comment 2 Marja Van Waes 2017-05-17 11:26:33 CEST

It would be nice to get the full installer logs of those failures.

Please reproduce the issue, switch to tty2 when you see it, attach a usb key and type "bug"

Then attach report.bug that was written to the USB key to this bug report, after first compressing it with xz.

Keywords: (none) => NEEDINFO
CC: (none) => marja11

Comment 3 William Kenney 2017-05-17 18:03:34 CEST

(In reply to Marja van Waes from comment #2)

> It would be nice to get the full installer logs of those failures....

I agree. For the record here this little Dell Vostro 1015 laptop
has always been a problemistic Mageia install from the day I bought it.
I always have to try various media ( CI, Netinstall, Live DVD ) ect
ect to finally get a successful install. This time the netinstall
work perfectly. Once I get a successful install on it I try not to
fix something that's not broken. So far M6 on this thing is working
wonderfully well. Lets see if others have similar problems when
the RC gets released. So far I've only seen this with this laptop
and no where else.

I have to perform major surgery on this thing to get the working
hd out and a test victum hd in.

Comment 4 Marja Van Waes 2017-05-17 18:09:04 CEST

(In reply to William Kenney from comment #3)
> (In reply to Marja van Waes from comment #2)
> 
> > It would be nice to get the full installer logs of those failures....
> 

> 
> I have to perform major surgery on this thing to get the working
> hd out and a test victum hd in.

No problem, I'll set this bug report to unconfirmed, then. It can be set to "NEW" again and assigned when someone reproduces it.

Status: NEW => UNCONFIRMED
Ever confirmed: 1 => 0

Comment 5 Marja Van Waes 2017-08-05 08:35:42 CEST

Closing as OLD, because no one reproduced this issue and because the lack of logs makes it imppossible to investigate it.

@ Anyone hitting this issue:

Please get the installer logs, as explained here:
  https://wiki.mageia.org/en/Triage_guide#Traditional_installer
and change the status of this bug report to REOPENED after attaching those logs to this report.

Resolution: (none) => OLD
Status: UNCONFIRMED => RESOLVED