Bug 20822

Summary:	Trying to register a new account or to reset the password ends with "(en) Please come back later"
Product:	Websites	Reporter:	Marja Van Waes <marja11>
Component:	identity.mageia.org	Assignee:	Sysadmin Team <sysadmin-bugs>
Status:	RESOLVED FIXED	QA Contact:
Severity:	normal
Priority:	Normal
Version:	trunk
Target Milestone:	---
Hardware:	All
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:

Description Marja Van Waes 2017-05-10 10:42:24 CEST

A user sent a mail last night to contact@m.o about being unable to register an account for forums and wiki. At first I thought he was talking about the forums being off-line and about bug #20813

However, trying to register a new account ends on this page 
https://identity.mageia.org/register/check
with the message "(en) Please come back later" (and its translations)

I tried to register 3 different accounts, and, because used the e-mail addresses for two of them might have been used to create test accounts before, I tried to reset the account for one of those two.

In all cases I was advised to come back later.

Marja Van Waes 2017-05-10 10:42:47 CEST

Assignee: atelier-bugs => sysadmin-bugs

Comment 1 Frédéric "LpSolit" Buclin 2017-05-10 16:29:45 CEST

Assuming the error I get locally is the same root cause as the problem you see, it's about the SSL certificate:

[error] Caught exception in CatDap::Controller::register->check "LDAP TLS error: SSL connect attempt failed error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed at /usr/lib/perl5/vendor_perl/5.20.1/Catalyst/Model/LDAP.pm line 139."

Comment 2 Marja Van Waes 2017-05-14 09:57:15 CEST

Both creating a new account and resetting the password of an existing account works now, closing.

Thanks to whoever fixed it :-)

Status: NEW => RESOLVED
Resolution: (none) => FIXED