Bug 19754

Summary:	[5.1] upgrade 4.1 => 5.1 using classical installer fails with " "nnn" installation transactions failed"
Product:	Mageia	Reporter:	Ben McMonagle <westel>
Component:	Installer	Assignee:	ISO building group <isobuild>
Status:	RESOLVED FIXED	QA Contact:
Severity:	critical
Priority:	High	CC:	marja11, yvesbrungard
Version:	5	Keywords:	5.1, IN_ERRATA5, NEEDINFO
Target Milestone:	Mageia 5
Hardware:	i586
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:
Attachments:	photo of transaction failure

Description Ben McMonagle 2016-11-11 06:37:51 CET

Description of problem:using the i586 C.I .iso on local HDD, booting using boot.iso, and attempting to upgrade a fully updated Mga4.1 on real hardware fails with " "nnn" installation transactions failed" (where "nnn"is a number).
a list of failed transactions is listed. attempting to continue the install repeats the above with a lower number of failed transactions. install will eventually fail completely, and will need to be rebooted to continue, but it again fails with " "nnn" installation transactions failed"


Version-Release number of selected component (if applicable):
Mageia-5.1-i586-DVD.iso
DATE.txt: Mon Nov  7 01:11:39 CET 2016
md5sum:   5855001e5cf8ce71dc8433f10da915b6
sha1sum: ebb82c4b275625ae86658c3a2ab18e6418670f50
sha512sum:  52a0ef47eedc892694baaafd4ecdfba9a1b5c8365fca3d4391b8b94bfaadad8c60532b706b02d5895e6b595c85b143dc6cc183a4b836af8b515ced447f4266e7

How reproducible: every time


Steps to Reproduce:
1.save above .iso to HDD,
2.create and update to latest a Mageia 4.1 installation 
3.use Boot.iso to start installation using HDD method.
4.choose to  upgrade Mageia 4 when offered
5.install will fail with above message

Comment 1 Ben McMonagle 2016-11-11 06:47:46 CET

Created attachment 8645 [details]
photo of transaction failure

Ben McMonagle 2016-11-11 07:22:22 CET

Summary: [5.1] upgrade 4.1 => 5.1 using classical installer fails with " "nnn"installation transactions failed" => [5.1] upgrade 4.1 => 5.1 using classical installer fails with " "nnn" installation transactions failed"

Rémi Verschelde 2016-11-11 10:17:34 CET

Keywords: (none) => 5.1
Priority: Normal => High
Target Milestone: --- => Mageia 5
Severity: normal => critical

Comment 2 David Walser 2016-11-11 16:13:47 CET

I guess some of this could be remedied by including some additional packages on the ISO, but upgrades using an ISO are never guaranteed to work.  If a netinstall upgrade (boot.iso/all.img) doesn't work, then we need to fix that.

Comment 3 Marja Van Waes 2016-11-11 20:32:33 CET

I'm not sure we support upgrading from a version that was EOL'ed long ago :-/

CC: (none) => marja11

Comment 4 Samuel Verschelde 2016-11-11 23:49:06 CET

(In reply to Marja van Waes from comment #3)
> I'm not sure we support upgrading from a version that was EOL'ed long ago :-/

It's been discussed already: we do. Or we don't release Mageia 5.1. Or we remove the upgrade option from ISOs.

Comment 5 Ben McMonagle 2016-11-12 03:55:16 CET

 
Online upgrade of 4.1 to 5.1 using non-free 32 bit boot.iso (HTTP) completes with no issues except for:
https://bugs.mageia.org/show_bug.cgi?id=19392

Comment 6 Marja Van Waes 2016-11-12 10:27:54 CET

@ Stormi

Thx, I had missed that discussion.


(In reply to David Walser from comment #2)
> I guess some of this could be remedied by including some additional packages
> on the ISO, but upgrades using an ISO are never guaranteed to work.  If a
> netinstall upgrade (boot.iso/all.img) doesn't work, then we need to fix that.

@ Ben

Please attach (after compressing it) the /root/drakx/report.bug file which has the time stamp that matches the upgrade

Keywords: (none) => NEEDINFO
Assignee: bugsquad => isobuild

Comment 7 Ben McMonagle 2016-11-12 22:37:49 CET

(In reply to Marja van Waes from comment #6)

> 
> Please attach (after compressing it) the /root/drakx/report.bug file which
> has the time stamp that matches the upgrade

as the install does not complete, where can I get the .../report.bug?

Comment 8 Marja Van Waes 2016-11-12 23:18:07 CET

(In reply to ben mcmonagle from comment #7)
> (In reply to Marja van Waes from comment #6)
> 
> > 
> > Please attach (after compressing it) the /root/drakx/report.bug file which
> > has the time stamp that matches the upgrade
> 
> as the install does not complete, where can I get the .../report.bug?

switch to tty2 with ctrl+alt+F2
insert a USB key
type:
       bug


and report.bug will be written to the USB key

See also:
https://wiki.mageia.org/en/Triage_guide#Traditional_installer

Rémi Verschelde 2016-11-15 21:43:04 CET

Keywords: (none) => FOR_ERRATA5

papoteur 2016-11-19 15:16:29 CET

Keywords: FOR_ERRATA5 => IN_ERRATA5
CC: (none) => yves.brungard_mageia

Comment 9 Ben McMonagle 2016-11-21 08:58:58 CET

no longer valid

Mageia-5.1-i586-DVD.iso
DATE.txt: Sun Nov 20 18:30:31 CET 2016
md5sum:   e5145e34e0a4ff774e9bf0eb246773f0

Status: NEW => RESOLVED
Resolution: (none) => FIXED