Bug 1932

Summary: [Mageia-webteam] Your Bugzilla bug list needs attention.
Product: Websites Reporter: Edward d'Auvergne <true.bugman>
Component: OtherAssignee: Atelier Team <atelier-bugs>
Status: RESOLVED FIXED QA Contact:
Severity: normal    
Priority: Normal CC: atelier-bugs, mageia, misc, sysadmin-bugs
Version: trunk   
Target Milestone: ---   
Hardware: i586   
OS: Linux   
Whiteboard:
Source RPM: CVE:
Status comment:

Description Edward d'Auvergne 2011-06-27 11:25:26 CEST 
Description of problem:

If you submit a bug report, then you receive one email per day with the title "[Mageia-webteam] Your Bugzilla bug list needs attention.".  There are instructions in there, but none of these can be followed to suppress this message.  Mageia users who summit a bug report should not be bombarded with such nonsense!  The only way to remove this problem for the user is to mark the bug as INVALID.  The 3 options given in the email, including the starting text, is:

-----
[This e-mail has been automatically generated.]

You have one or more bugs assigned to you in the Bugzilla bug tracking system (https://bugs.mageia.org/) that require
attention.

All of these bugs are in the NEW or REOPENED state, and have not been
touched in 7 days or more.
You need to take a look at them, and decide on an initial action.

Generally, this means one of three things:

(1) You decide this bug is really quick to deal with (like, it's INVALID),
   and so you get rid of it immediately.
(2) You decide the bug doesn't belong to you, and you reassign it to
   someone else. (Hint: if you don't know who to reassign it to, make
   sure that the Component field seems reasonable, and then use the
   "Reset Assignee to default" option.)
(3) You decide the bug belongs to you, but you can't solve it this moment.
   Accept the bug by setting the status to ASSIGNED.
-----

Option 2 is not on the bug report page, and is ridiculous.  Options 1 and 3 should not be suggested to a Mageia user who just reported a bug.  That is incredibly user unfriendly!


Version-Release number of selected component (if applicable):

Current.


How reproducible:

?

Steps to Reproduce:
1.  Submit a bug report.
2.
3.
Comment 1 Sander Lepik 2011-06-27 11:49:18 CEST 
This email is not sent to user who submitted bug report. It's sent to webteam mailinglist AFAIK.

(Don't submit a new bug, better deal with the bugs that need attention ;P)

CC: (none) => sander.lepik

Comment 2 Edward d'Auvergne 2011-06-27 12:11:41 CEST 
You're kidding me!  Ok, so should I reassign this to somewhere else.  Why is this being sent to a public mailing list anyway?  This looks like a bugzilla setting that needs fixing.
Comment 3 Sander Lepik 2011-06-27 12:20:56 CEST 
Maybe assign to webteam so they would resolve problems with bugs that need attention.

"Generally, this means one of three things:

(1) You decide this bug is really quick to deal with (like, it's INVALID),
   and so you get rid of it immediately.
(2) You decide the bug doesn't belong to you, and you reassign it to
   someone else. (Hint: if you don't know who to reassign it to, make
   sure that the Component field seems reasonable, and then use the
   "Reset Assignee to default" option.)
(3) You decide the bug belongs to you, but you can't solve it this moment.
   Accept the bug by setting the status to ASSIGNED."

It's quite easy :)
Edward d'Auvergne 2011-06-27 12:42:17 CEST

Component: Bugzilla => Other
Version: unspecified => trunk
Assignee: sysadmin-bugs => mageia-webteam
Product: Infrastructure => Websites

Comment 4 Michael Scherer 2011-06-27 13:13:44 CEST 
I disabled the sending 1 week ago, but either I forgot to commit, or it didn't work :/

CC: (none) => misc

Comment 5 Michael Scherer 2011-07-05 03:21:57 CEST 
Ok, I forgot to commit. People should no longer receive the daily reminder.

Status: NEW => RESOLVED
Resolution: (none) => FIXED