Bug 193

Created attachment 43 [details]
messages logs from the issue

Same problem here.

Looking at /var/log/syslog (see attachment) I suspected a firewall problem, and enabled port 161 (SNPM). After that, remote printers do configure automagically like a charm.

Is SNMP really necessary to support remote printers? If yes, SNMP should be automatically enabled in firewall, or there should at least be a checkbox in the setup window for the firewall.

CC: (none) => juergen.harms

Created attachment 51 [details]
lines from /var/log/syslog pertinent to the printer setup problem

the same with desactivated  firewall.

Even pressing cancel does not allow me to cancel the task, I must press "close" from the panel

I mean, even if you make nothing after "add printer", the window will freeze with same syslogs:

Feb 27 12:03:31 localhost kernel: lp: driver loaded but no devices found
Feb 27 12:03:31 localhost kernel: ppdev: user-space parallel port driver
Feb 27 12:03:31 localhost udev-configure-printer: add /module/lp
Feb 27 12:03:31 localhost udev-configure-printer: Failed to get parent
Feb 27 12:03:35 localhost kernel: lp: driver loaded but no devices found
Feb 27 12:03:35 localhost udev-configure-printer: add /module/lp
Feb 27 12:03:35 localhost udev-configure-printer: Failed to get parent


shorewall, mandi and iptables are stopped.

s-c-p 1.3 is available in the repos now, does the same issue happen after updating?

Keywords: (none) => NEEDINFO

i'm waiting the updates, and I'll tell you asap

My comments were made with system-config-printer-1.3.1-3.mga1 (also ...-udev and ...-libs) already installed - I just checked: rpm says that the packages were installed Friday 25

Created attachment 70 [details]
when locally usb connected

No problems to add a printer to the print-server on my NAS-box (inside my home network)

Printer: Samsung ML-2010

"normal" installation without any changes to the settings.

I got it with the function "New printer" and the "Selected Device" was
network-printer --> windows-printer via samba

Then the Printer was found with following installation o the needed driver for the printer

CC: (none) => magnus.mud

Well, I think , I should send snapshot of the system-config-printer, i don't have all these choices, jsut other por search a newtork printer

Created attachment 73 [details]
s-c-p 1

Created attachment 74 [details]
s-c-p 2 .. then the apps is freezing

seeems to work now after installing task-scanning, but there is  another issue concerning the access

In fact, the issue is matter only when s-c-p is launched from the mcc (and still present)

Grrr, now, i reinstalled the packages (with a --urge to remove them) and the issue is present in every time

Yes, there is a reproducability problem - somehow, just insisting and trying several times, I had ended up with both printers correctly configured and working (the printer on the parallel port of a remote Mdv System and the network printer).

I now did:

- delete both printers using CUPS (browser on http://localhost:631)
- use MCC to add new printers
- that now always failed (I tried several times, including a re-boot) - I persistently have the printer-adding window of drakconf (resp. system-config-printer) immediately freeze.
- before each new try, I made sure that there are no dead system-config-printer processes hanging around


I tried another approach to get more information
- Call system-config-printer from a (root) console
- The initial window appears correctly
- Hit Add
- For a short while, the busy icon is animated (ca 1/2 second)
- The busy icon then stops, the page freezes and a series of error messages appear in the console window (where system-config_printer had been launched) - see attachment

Created attachment 75 [details]
Output from system-config-printer after calling it from a root console

Created attachment 133 [details]
output on console

Here I have the same Problem when I try to add a Printer.
But there is onliy a local Printer (Epson Stylus D92) which is connected over USB.
Configure CUPS with my browser works.
On my console I get the same messages like Frank Griffin on Bug #403 (see attachment 133 [details]).
When I click on KWin-killer-helper "terminate system-config-printer.py" there is still a process:
# ps -ef |grep printer
root      9794  7577  1 16:39 pts/3    00:00:00 /usr/bin/python /usr/share/system-config-printer/system-config-printer.py --debug

CC: (none) => wannespam

*** This bug has been marked as a duplicate of bug 483 ***

Status: NEW => RESOLVED
CC: (none) => dmorganec
Resolution: (none) => DUPLICATE