Bug 1868

Summary:	drakbug should first check if a bug has already been filed about some given error before filing a new one
Product:	Mageia	Reporter:	Frédéric "LpSolit" Buclin <LpSolit>
Component:	RPM Packages	Assignee:	Mageia tools maintainers <mageiatools>
Status:	NEW ---	QA Contact:
Severity:	enhancement
Priority:	Normal	CC:	atelier-bugs, dmorganec, lovaren, marcello.anni, marja11, sysadmin-bugs
Version:	Cauldron
Target Milestone:	---
Hardware:	i586
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:
Bug Depends on:	40
Bug Blocks:

Description Frédéric "LpSolit" Buclin 2011-06-20 12:22:34 CEST

Currently, when a program crashes and drakbug catches it, it offers you to report the bug to bugs.mageia.org. What can happen is that the crash has already been reported, and filing dupes isn't going to be of any help to developers. drakbug should rather look for existing bugs, and if it exists, simply CC the user to that bug (maybe with the comment it used to paste in the new bug). Or Bugzilla could check the bug summary, and if it exactly matches an existing bug summary (and the comment contains "Drakbug caught it"), then it should CC the user to the matching bug rather than filing a new one.

I'm filing this RFE on the Bugzilla side, as I don't know how hard it is to do this from the drakbug side.

Comment 1 Marja Van Waes 2011-10-21 13:22:54 CEST

ping?

CC: (none) => marja11

Comment 2 Nicolas Vigier 2012-01-13 23:14:44 CET

Do you know how this could be done in Bugzilla ?

Status: NEW => ASSIGNED
CC: (none) => boklm

Comment 3 Frédéric "LpSolit" Buclin 2012-01-20 20:05:58 CET

(In reply to comment #2)
> Do you know how this could be done in Bugzilla ?

With an extension. This shouldn't be too hard to do. But first upgrade to Bugzilla 4.0.

Depends on: (none) => 40

Marcello Anni 2012-02-20 13:49:18 CET

CC: (none) => marcello.anni

Comment 4 D Morgan 2013-02-21 01:41:46 CET

upgrade to bugzilla 4.x done :)

CC: (none) => dmorganec

Nicolas Vigier 2014-03-24 10:52:30 CET

CC: boklm => (none)

Comment 5 Frédéric "LpSolit" Buclin 2017-04-15 14:23:09 CEST

(no assignee -> back to NEW)

Status: ASSIGNED => NEW

Comment 6 Frédéric "LpSolit" Buclin 2017-07-18 22:08:51 CEST

This should be done in drakbug.

Assignee: sysadmin-bugs => bugsquad
Product: Infrastructure => Mageia
Component: Bugzilla => RPM Packages
Version: unspecified => Cauldron

Marja Van Waes 2017-07-21 21:34:05 CEST

Assignee: bugsquad => mageiatools

Comment 7 Marja Van Waes 2017-07-21 21:37:59 CEST

It would still be good, though, to know how many users are affected by that same bug.

It would be nice if drakbug could add a comment to the existing report when another user hits the same bug.

That would also add him/her to the CC, so that if there's a patch that needs to be tested by affected users, as many affected users as possible will see the test request.

Comment 8 Frédéric "LpSolit" Buclin 2018-03-18 01:29:16 CET

*** Bug 22796 has been marked as a duplicate of this bug. ***

CC: (none) => hamnisdude