Bug 18417

Summary: Kmail 5.2.0 fails to start normally after exit from normal start
Product: Mageia Reporter: Maurice Batey <maurice77>
Component: RPM PackagesAssignee: KDE maintainers <kde>
Status: RESOLVED FIXED QA Contact:
Severity: normal    
Priority: Normal CC: bequimao.de, mageia, marja11
Version: CauldronKeywords: 6sta1, UPSTREAM
Target Milestone: ---   
Hardware: x86_64   
OS: Linux   
See Also: https://bugs.kde.org/show_bug.cgi?id=360031
Whiteboard:
Source RPM: kdepim-16.04.0-1.mga6.src.rpm CVE:
Status comment:
Attachments: strace of Kmail failing to appear
strace of attempt to restart Kmail

Description Maurice Batey 2016-05-09 13:46:16 CEST
Description of problem:


Version-Release number of selected component (if applicable):

  Kmail 5.2.0

How reproducible:


Steps to Reproduce:
1. Kmail starts normally
2. Exit
3. Try to restart Kmail: Fails to appear at all.

    Will attach an strace of that failure.
Comment 1 Maurice Batey 2016-05-09 13:48:27 CEST
Created attachment 7773 [details]
strace of Kmail failing to appear
Comment 2 Maurice Batey 2016-05-09 13:52:15 CEST
Similar problem reported at https://bugs.kde.org/show_bug.cgi?id=360031
- to which I have attached same strace Attachment.

See Also: (none) => https://bugs.kde.org/show_bug.cgi?id=360031

Comment 3 Maurice Batey 2016-05-09 13:55:48 CEST
N.B. If - after failure to appear - Logout/Login is done, Kmail then does start normally.

Keywords: (none) => 6sta1, UPSTREAM

Marja Van Waes 2016-05-10 12:45:19 CEST

CC: (none) => marja11
Assignee: bugsquad => mageia

Ulrich Beckmann 2016-05-11 04:37:12 CEST

CC: (none) => bequimao.de

Comment 4 Maurice Batey 2016-08-05 17:25:37 CEST
Same problem with Kmail 5.2.3 - whose Help/Version shows:

    . KDE Frameworks 5.24
    . Qt 5.6.1
    . xcb windowing system

in July 22 64-bit clasical ISO Plasma login.

(Real h/w on nVidia GTS250 non-EFI non-GTP Desktop)

Kmail will not restart after initial Start/Exit.
Comment 5 Maurice Batey 2016-08-07 15:36:56 CEST
However, on *32-bit* Mga6-RC on real non=EFI non=GPT h/w Samsung NC110 netbook - Plasma login -  Kmail 5.2.3 *will* re-start after initial start/exit...
Comment 6 Ulrich Beckmann 2016-08-08 08:29:53 CEST
I have never seen this issue since kontact/kmail started working. I doubt that it depends on any hardware or 32/64 bit.

Do you use IMAP accounts? 
Do you see anything when you enter as user
# journalctl -b | grep akonadi
You may test KMail with a newly created user, which should work now.

Best regards,
Ulrich
Comment 7 Maurice Batey 2016-08-08 15:09:19 CEST
> Do you use IMAP accounts? 

  No - only POP3.

> Do you see anything when you enter as user
> # journalctl -b | grep akonadi

  No:

$ journalctl -b | grep akonadi
[mab@localhost ~]$ su - root
Password: 
[root@localhost ~]#  journalctl -b | grep akonadi
[root@localhost ~]#  journalctl -b | grep akonadi

> You may test KMail with a newly created user,

  Not possible to use newly-created user at the moment, due to system problem with e.g. /etc.shadow.lock (Bug 16733)
Comment 8 Ulrich Beckmann 2016-08-11 11:07:09 CEST
(In reply to Maurice Batey from comment #7)

> 
> > You may test KMail with a newly created user,
> 
>   Not possible to use newly-created user at the moment, due to system
> problem with e.g. /etc.shadow.lock (Bug 16733)

Thanks,

Works here. The only issue, I had to exclude an empty panel. I think it was resolved with the pam update. See bug 17504 Comment #57.

Ulrich
Comment 9 Maurice Batey 2016-08-11 14:25:34 CEST
>> You may test KMail with a newly created user,

>  Not possible to use newly-created user at the moment, due to system problem 
> with e.g. /etc.shadow.lock (Bug 16733)

Having overcome the latter problem, the 2nd user can now restart KMail after initial Start/Quit.

However, the first user still cannot do that.

I am appending an strace of the attempt.
Comment 10 Maurice Batey 2016-08-11 14:27:40 CEST
Created attachment 8329 [details]
strace of attempt to restart Kmail

Herewith strace of attempt to re-start Kmail after earlier Start/Quit.
Samuel Verschelde 2016-08-25 16:24:27 CEST

Assignee: mageia => kde

Comment 11 Nicolas Lécureuil 2017-03-15 00:03:48 CET
is this bug still valid on current cauldron ?

CC: (none) => mageia

Comment 12 Maurice Batey 2017-03-15 12:18:29 CET
No such problem with latest Kmail (5.4.3) - though it is displaying another problem (instability), on which I am keeping an eye (hoping subsequent updates will iron that out).
Comment 13 Nicolas Lécureuil 2017-03-15 14:59:36 CET
thank you for the feedback

=> closing

Status: NEW => RESOLVED
Resolution: (none) => FIXED

Comment 14 Maurice Batey 2017-03-26 18:56:26 CEST
> it is displaying another problem (instability), on which I am keeping an eye 
> (hoping subsequent updates will iron that out).

  Have seen similar reports, linked with use of nVidia 'nouveau' driver instead of proprietary driver.

Will check that out with a new install of Mageia-6-rc tomorrow (assuming can acquire proprietary driver this time...)