Bug 18377

Summary:	Since a few days, the display locks up and Xorg needs to be restarted.
Product:	Mageia	Reporter:	Herbert Poetzl <herbert>
Component:	RPM Packages	Assignee:	All Packagers <pkg-bugs>
Status:	RESOLVED OLD	QA Contact:
Severity:	critical
Priority:	Normal	CC:	herbert, marja11, tmb
Version:	5	Keywords:	NEEDINFO
Target Milestone:	---
Hardware:	All
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:

Description Herbert Poetzl 2016-05-05 17:05:33 CEST

Description of problem:

Since a few days (maybe some update, don't know how to check) the display locks 
up after less than 12 hours. Only thing not locked is the mouse pointer which can move freely and changes shape depending on the windows.

Movie player can still be controlled (e.g. paused/resumed if it was the active application) but no display updates are visible.

Restarting gnome-shell gives a distorted display which is still locked/frozen and only the mouse is able to move. 

Restarting the dm service (service dm restart) makes everything work again, but of course the session is lost.

Version-Release number of selected component (if applicable):
gnome-shell-3.14.3-8.1.mga5

How reproducible:
Since about three days it happens every 8-10 hours.

Steps to Reproduce:
1. Login into gnome
2. Wait
3.

Comment 1 Thomas Backlund 2016-05-05 17:12:21 CEST

check with rpm -qa --last |less

CC: (none) => tmb

Comment 2 Herbert Poetzl 2016-05-05 18:12:01 CEST

The only update which seems 'related' was firefox-38.8.0-1.mga5.x86_64.

Since it started happening, I reverted the kernel to 3.19.8 because I suspected that one first, but it happened again.

I've now switched to xfce4 to see if it is really gnome related or if it happens there too, will report back tomorrow.

Thanks,
Herbert

CC: (none) => herbert

Comment 3 Marja Van Waes 2016-05-08 11:26:32 CEST

(In reply to Herbert Poetzl from comment #2)

> 
> I've now switched to xfce4 to see if it is really gnome related or if it
> happens there too, will report back tomorrow.
> 

And, is it Gnome related?

CC: (none) => marja11

Comment 4 Herbert Poetzl 2016-05-08 14:03:50 CEST

Seems so, since I switched to xfce4 everything is fine, no lockups no freeze, no problems.

Best,
Herbert

Comment 5 Marja Van Waes 2016-05-08 15:05:39 CEST

(In reply to Marja van Waes from comment #3)

> 
> And, is it Gnome related?

(In reply to Herbert Poetzl from comment #4)
> Seems so, since I switched to xfce4 everything is fine, no lockups no
> freeze, no problems.
> 

Assinging to all packagers collectively, because we don't really have a Gnome maintainer

Assignee: bugsquad => pkg-bugs

Comment 6 Marja Van Waes 2016-05-08 15:23:52 CEST

Btw, I don't manage to find any recent Mga5 update in my "updates-announce" folder of which I know it may have caused this

Can you please try Gnome again, to see whether you can reproduce it with a new user?

Keywords: (none) => NEEDINFO

Comment 7 Marja Van Waes 2018-04-24 19:17:12 CEST

almost two years later, no reply, so closing as OLD (also  because Mageia 5 has officially reached its End of Life on December 31st, 2017 https://blog.mageia.org/en/2017/11/07/mageia-5-eol-postponed/ )

Status: NEW => RESOLVED
Resolution: (none) => OLD