Bug 17543

Summary:	[Mga6-dev1] Plasma5: Unable to access files and directories of existing HDD or USB devices.
Product:	Mageia	Reporter:	Ben McMonagle <westel>
Component:	RPM Packages	Assignee:	Thomas Backlund <tmb>
Status:	RESOLVED FIXED	QA Contact:
Severity:	normal
Priority:	Normal	CC:	mageia, marja11
Version:	Cauldron	Keywords:	6dev1, NEEDINFO
Target Milestone:	---
Hardware:	All
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:
Attachments:	result of attempting to open a HDD file

Description Ben McMonagle 2016-01-20 07:22:13 CET

Description of problem:In either Live or Installed mode, unable to access files and directories of existing HDD or USB devices. Files and highest level directories are displayed.


Version-Release number of selected component (if applicable):
Mageia-6-dev1-LiveDVD-PLASMA5-x86_64-DVD.iso and i586 DVD.iso
DATE.txt: Sun Jan 17 19:30:00 CET 2016


How reproducible:every time


Steps to Reproduce:
1.launch or install Live Plasma5 system dated above
2.browse to any existing partition or USB device using file manager or any application that supports browsing to access a file 
3.attempt to open file or director


Reproducible: 

Steps to Reproduce:

Comment 1 Marja Van Waes 2016-01-20 08:27:02 CET

So they're not mounted?

Or are they listed when you run "df"

I don't remember whether they used to get auto-mounted when using a live iso, did/should they?

CC: (none) => marja11
Assignee: bugsquad => tmb

Marja Van Waes 2016-01-20 08:27:17 CET

Whiteboard: (none) => 6dev1

Comment 2 Marja Van Waes 2016-01-20 08:29:00 CET

oops, need more coffee.... they wouldn't show up in the file manager if they weren't mounted, so something else is going on 

is this only in plasma5, or in gnome, too?

CC: (none) => mageia

Comment 3 Marja Van Waes 2016-01-20 08:34:25 CET

and can you please look at the permissions where the devices are mounted.

e.g. if they all have a mountpoint in /run/user/live/, what is then the output of 

    ls -al /run/user/live/

Comment 4 Ben McMonagle 2016-01-20 19:50:42 CET

(In reply to Marja van Waes from comment #2)
> oops, need more coffee.... they wouldn't show up in the file manager if they
> weren't mounted, so something else is going on 
> 
> is this only in plasma5, or in gnome, too?

sorry - only tried plasma5

(In reply to Marja van Waes from comment #3)
> and can you please look at the permissions where the devices are mounted.
> 
> e.g. if they all have a mountpoint in /run/user/live/, what is then the
> output of 
> 
>     ls -al /run/user/live/

will look again tonight

Comment 5 Ben McMonagle 2016-01-21 05:35:53 CET

(In reply to Marja van Waes from comment #3)
> and can you please look at the permissions where the devices are mounted.
> 
> e.g. if they all have a mountpoint in /run/user/live/, what is then the
> output of 
> 
>     ls -al /run/user/live/

this is from the installed "live plasma5 x86" system 

[live@localhost ~]$ ls -al /run/user/live/
ls: cannot access /run/user/live/: No such file or directory
[live@localhost ~]$ su -
[root@localhost ~]# ls -al /run/user/live/
ls: cannot access /run/user/live/: No such file or directory

Comment 6 Ben McMonagle 2016-01-22 08:37:14 CET

valid for Mageia-6-dev1-i586-DVD.iso
DATE.txt: Tue Jan 19 23:55:15 CET 2016

Plasma5 single DE install.

Comment 7 Ben McMonagle 2016-01-29 06:50:20 CET

Created attachment 7387 [details]
result of attempting to open a HDD file

this sequence is repeatable every time desktop is logged out and back in.
if no crash notifications appear in task bar / panel, the sequence can be restarted

Comment 8 Ben McMonagle 2016-01-29 07:56:09 CET

> (In reply to Marja van Waes from comment #2)

> > 
> > is this only in plasma5, or in gnome, too?

> 
> will look again tonight

live Gnome DVD x86 does not exhibit issue

Comment 9 Ben McMonagle 2016-02-10 23:20:13 CET

valid for Mageia-6-dev1-x86_64-DVD.iso
DATE.txt: Tue Feb  2 22:58:36 CET 2016

Summary: [Mga6-dev1] Live Plasma5: Unable to access files and directories of existing HDD or USB devices. => [Mga6-dev1] Plasma5: Unable to access files and directories of existing HDD or USB devices.

Comment 10 Ben McMonagle 2016-02-29 10:33:59 CET

curiously Amarok is able to access internal HDD music files,
However Dolphin and Dragon player are not able to access same HDD

Comment 11 Ben McMonagle 2016-02-29 10:39:14 CET

okular and gimp is also able to access internal HDDS
Gwenview is not - very odd

Comment 12 Marja Van Waes 2016-04-05 19:34:54 CEST

Is this bug still valid for the released 6dev1 isos?

Keywords: (none) => 6dev1, NEEDINFO
Whiteboard: 6dev1 => (none)

Comment 13 Ben McMonagle 2016-04-05 22:16:15 CEST

this is for a Live, and still waiting for new Lives

Comment 14 Ben McMonagle 2016-05-10 10:16:04 CEST

glad to report: no longer valid

Status: NEW => RESOLVED
Resolution: (none) => FIXED