Bug 17471

Summary:	M6dev1 Stage 2 installer has lost keyboard & mouse contact
Product:	Mageia	Reporter:	William Kenney <wilcal.int>
Component:	Installer	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED DUPLICATE	QA Contact:
Severity:	normal
Priority:	Normal	CC:	ftg, thierry.vignaud
Version:	Cauldron
Target Milestone:	---
Hardware:	i586
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:

Description William Kenney 2016-01-10 16:53:00 CET

Description of problem:

During my bi-weekly test install of M6 today the Stage 2 no longer
recognized the keyboard and mouse. Instrument for install is boot.iso, 01/09/16.
This was on real hardware. I did not experience this during my last test
install a couple weeks ago. Stage 1 was just fine. Once the install transitioned
to the Stage 2 GUI the keyboard and mouse no longer responded.

Reproducible: 

Steps to Reproduce:

Comment 1 Frank Griffin 2016-01-10 17:51:58 CET

Also see bug#17140 .  Does "mouse" mean a real mouse or a touchpad ?

CC: (none) => ftg

Comment 2 William Kenney 2016-01-10 18:59:02 CET

(In reply to Frank Griffin from comment #1)

> Also see bug#17140 .  Does "mouse" mean a real mouse or a touchpad ?

I tried it a couple ways. 1st was with a Logitech wireless keyboard and mouse. When that failed at Stage 2 I went with a real hardware USB keyboard and mouse.
Both had the same problem. This was ok a few weeks ago on the same test platform.

Comment 3 Frank Griffin 2016-01-10 23:13:32 CET

OK, so between our two bugs we now know that it's a mouse and not a touchpad issue, and that whether or not the keyboard is recognized seems to vary between free and nonfree.

Can you test with boot-nonfree.iso and see if the keyboard comes back ?

Comment 4 William Kenney 2016-01-10 23:54:36 CET

Ok tinkering a little more with this. With the boot-nonfree.iso if you just use
the keyboard then that initially works. Touch the mouse then neither the
keyboard nor the mouse work anymore. I went back to the boot.iso and once in
Stage 2 I only used the keyboard and once I had navigated through a couple
steps I was then able to use the mouse. And the keyboard continued to work ok.
Something is not right here. Install is continuing as normal.

Comment 5 Frank Griffin 2016-01-11 02:03:27 CET

OK, see the latest in bug#17470 , looks like a solution has been found.

Comment 6 Thierry Vignaud 2016-01-11 11:56:07 CET

Dup

*** This bug has been marked as a duplicate of bug 17470 ***

Status: NEW => RESOLVED
CC: (none) => thierry.vignaud
Resolution: (none) => DUPLICATE