Bug 1732

Summary:	Missing hpijs ppd's
Product:	Mageia	Reporter:	Martin Foster <mageia>
Component:	RPM Packages	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED INVALID	QA Contact:
Severity:	major
Priority:	Normal	CC:	cjw, doktor5000
Version:	1
Target Milestone:	---
Hardware:	All
OS:	Linux
URL:	https://forums.mageia.org/en/viewtopic.php?t=359
Whiteboard:
Source RPM:	hplip-3.11.3a-5.mga1.src.rpm	CVE:
Status comment:

Description Martin Foster 2011-06-10 12:00:48 CEST

Description of problem:
The hpijs ppd's are required by some HP printers for duplex printing to work correctly but they're missing.

Version-Release number of selected component (if applicable):
hplip-3.11.3a-5.mga1

How reproducible:
Install HP printer which has a duplexer fitted.

Steps to Reproduce:
1. Install printer with the CUPS Web Interface
2. Try to find the relevant hpijs ppd
3. It isn't there so we have to select the hpcups ppd
4. Perform a test print with a pdf document in Okular - duplex printing works correctly.
5. Perform a test print with an html document in Firefox and, despite warnings about conflicting settings, duplex printing works correctly.
6. Perform a test print with an odt document in LibreOffice - no options available for duplex printing.

Christiaan Welvaart 2011-06-14 18:23:01 CEST

CC: (none) => cjw

Comment 1 Florian Hubold 2011-09-02 18:42:48 CEST

Well, as im doing hplip update to 3.11.7, i've had a look at it. The hpijs PPDs are contained in the hplip-hpijs-ppds package, and they can be found under
/usr/share/ppd/HP/
Is this package installed? It should be, since hplip requires hplip-hpijs-ppds.

Status: NEW => ASSIGNED
CC: (none) => doktor5000

Comment 2 Martin Foster 2011-09-03 14:11:42 CEST

Yes, the hplip-hpijs-ppds package is installed and if I look in /usr/share/ppd/HP, I see 886 gzip'd ppd files. If I look inside hp-officejet_pro_8000_a809.ppd.gz, it contains the hp-officejet_pro_8000_a809.ppd and if I look at the sixth line of that file, it says: *FileVersion: "hpcups 3.11.3a". Just to make sure which ppd is actually being used, I look in /etc/cups/ppd and I see the same uncompressed ppd file.

However, after doing a bit of fiddling around, I've managed to get duplex printing working in LibreOffice by selecting a paper size of "A4 AutoDuplex 210x297mm" instead of "A4 210x297mm". By doing this, the duplex printing options are now available.

Comment 3 Florian Hubold 2011-09-03 14:19:26 CEST

As the PPDs are not missing, closing as invalid.

Status: ASSIGNED => RESOLVED
Resolution: (none) => INVALID