Bug 17141

Summary: Crash system after updating Mageia 5
Product: Mageia Reporter: Christian PHILIPPE <poor1tan>
Component: RPM PackagesAssignee: Mageia Bug Squad <bugsquad>
Status: RESOLVED FIXED QA Contact:
Severity: critical    
Priority: Normal CC: marja11, thierry.vignaud
Version: 5Keywords: NEEDINFO
Target Milestone: ---   
Hardware: i586   
OS: Linux   
Whiteboard:
Source RPM: CVE:
Status comment:
Attachments: -v lspcidrake >> bug.txt

Description Christian PHILIPPE 2015-11-12 22:45:42 CET
Created attachment 7199 [details]
-v lspcidrake >> bug.txt

Theme name: oxygen-gtk
Kernel version = 3.14.43-desktop-1.mga4
Distribution=Mageia release 5 (Official) for i586
CPU=Intel(R) Celeron(R) M CPU        430  @ 1.73GHz

-----------------------------------------------------------------------
Bonjour,

Suite mise à jour, mon os Mageia 5 n'a pas pu démarrer.
J'ai réussi à redémarer Mageia à l'aide d'une ancienne installation (Linux 3.14.43-desktop-1.mga4).

J'ai tapé la ligne de commande suivante "lspcidrake -v >> bug.txt"
En voici le contenu:
------------------------------------------------------------------------
Hello,

Suite update , my bones Mageia 5 could not start .
I managed to redémarer Mageia using an old installation (Linux -desktop- 1.mga4 03/14/43 ) .

I typed the following command line " -v lspcidrake >> bug.txt "
Here are the contents :
-------------------------------------------------------------------------

ssb             : Broadcom Corporation|BCM4311 802.11b/g WLAN [NETWORK_OTHER] (vendor:14e4 device:4311 subv:1028 subd:0007) (rev: 01)
firewire_ohci   : O2 Micro, Inc.|Firewire (IEEE 1394) [SERIAL_FIREWIRE] (vendor:1217 device:00f7 subv:1028 subd:01d4) (rev: 02)
yenta_socket    : O2 Micro, Inc.|Cardbus bridge [BRIDGE_CARDBUS] (vendor:1217 device:7135 subv:4001 subd:0000) (rev: 21)
b44             : Broadcom Corporation|BCM4401-B0 100Base-TX [NETWORK_ETHERNET] (vendor:14e4 device:170c subv:1028 subd:01d4) (rev: 02)
i2c_i801        : Intel Corporation|NM10/ICH7 Family SMBus Controller [SERIAL_SMBUS] (vendor:8086 device:27da subv:1028 subd:01d4) (rev: 01)
ata_piix        : Intel Corporation|82801GBM/GHM (ICH7-M Family) SATA Controller [IDE mode] [STORAGE_IDE] (vendor:8086 device:27c4 subv:1028 subd:01d4) (rev: 01)
intel_rng       : Intel Corporation|82801GBM (ICH7-M) LPC Interface Bridge [BRIDGE_ISA] (vendor:8086 device:27b9 subv:1028 subd:01d4) (rev: 01)
unknown         : Intel Corporation|82801 Mobile PCI Bridge [BRIDGE_PCI] (vendor:8086 device:2448) (rev: e1)
ehci_pci        : Intel Corporation|NM10/ICH7 Family USB2 EHCI Controller [SERIAL_USB] (vendor:8086 device:27cc subv:1028 subd:01d4) (rev: 01)
uhci_hcd        : Intel Corporation|NM10/ICH7 Family USB UHCI Controller #4 [SERIAL_USB] (vendor:8086 device:27cb subv:1028 subd:01d4) (rev: 01)
uhci_hcd        : Intel Corporation|NM10/ICH7 Family USB UHCI Controller #3 [SERIAL_USB] (vendor:8086 device:27ca subv:1028 subd:01d4) (rev: 01)
uhci_hcd        : Intel Corporation|NM10/ICH7 Family USB UHCI Controller #2 [SERIAL_USB] (vendor:8086 device:27c9 subv:1028 subd:01d4) (rev: 01)
uhci_hcd        : Intel Corporation|NM10/ICH7 Family USB UHCI Controller #1 [SERIAL_USB] (vendor:8086 device:27c8 subv:1028 subd:01d4) (rev: 01)
shpchp          : Intel Corporation|NM10/ICH7 Family PCI Express Port 2 [BRIDGE_PCI] (vendor:8086 device:27d2) (rev: 01)
shpchp          : Intel Corporation|NM10/ICH7 Family PCI Express Port 1 [BRIDGE_PCI] (vendor:8086 device:27d0) (rev: 01)
snd_hda_intel   : Intel Corporation|NM10/ICH7 Family High Definition Audio Controller [MULTIMEDIA_AUDIO_DEV] (vendor:8086 device:27d8 subv:1028 subd:01d4) (rev: 01)
unknown         : Intel Corporation|Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [DISPLAY_OTHER] (vendor:8086 device:27a6 subv:1028 subd:01d4) (rev: 03)
Card:Intel 810 and later: Intel Corporation|Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [DISPLAY_VGA] (vendor:8086 device:27a2 subv:1028 subd:01d4) (rev: 03)
unknown         : Intel Corporation|Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [BRIDGE_HOST] (vendor:8086 device:27a0 subv:1028 subd:01d4) (rev: 03)
hub             : Linux 3.14.43-desktop-1.mga4 uhci_hcd|UHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0001)
hub             : Linux 3.14.43-desktop-1.mga4 uhci_hcd|UHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0001)
hub             : Linux 3.14.43-desktop-1.mga4 uhci_hcd|UHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0001)
usbhid          : Holtek Semiconductor, Inc.|Optical Mouse [Human Interface Device|Boot Interface Subclass|Mouse] (vendor:04d9 device:048e)
hub             : Linux 3.14.43-desktop-1.mga4 uhci_hcd|UHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0001)
hub             : Linux 3.14.43-desktop-1.mga4 ehci_hcd|EHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0002)
hub             : Dell Computer Corp.|Internal 2.0 Hub [Hub|Unused|TT per port] (vendor:413c device:a005)
hid_generic     : HID 04d9:048e

-----------------------------------------------------------------------------
Merci à vous et à votre travail.

J'utilise Mageia depuis 2 ans.
J'ai fait le choix de Mageia suite à un problème d'Ubuntu (qui ne pouvait s'installer que par la connection WiFi, connection WiFi inactive car pas de pilote installer; le serpent qui se mord la queue!)
------------------------------------------------------------------------------
Thank you to you and your work.

I use Mageia 2 years.
I made ââthe choice to Mageia following a problem Ubuntu (which could be installed by the WiFi connection, WiFi connection inactive because no driver install , the snake biting its tail! )
------------------------------------------------------------------------------
Comment 1 Thierry Vignaud 2015-11-13 13:08:10 CET
What is exactly the issue?

Keywords: (none) => NEEDINFO
CC: (none) => thierry.vignaud
Source RPM: drakconf-12.60-1.mga5 => (none)

Comment 2 Marja Van Waes 2015-11-15 20:21:47 CET
(In reply to Thierry Vignaud from comment #1)
> What is exactly the issue?

@ Christian

This page might help:
https://wiki.mageia.org/en/How_to_report_a_bug_properly or, in French:
https://wiki.mageia.org/en/Comment_signaler_un_bogue_correctement-fr

If you can't find the words, then please ask for help in the French forum
http://www.mageialinux-online.org/forum/

When did you get the crash: Before or after the boot menu or the menu of the display manager?
Did you see any messages in your screen? If so, please take a picture and attach it to this report.
If the crash was after the boot menu: were you able to switch to a VT with e.g. 
  ctrl + alt + F4
and login there in text mode?

CC: (none) => marja11

Comment 3 Marja Van Waes 2015-11-30 13:06:56 CET
Christian mailed last night, at 01:44 CET, that another updated fixed the problem

> Hello,
>
> Back to you to tell you where is my problem starting with Mageia5.
> 
> Following an update Kernel Desktop 4.1.12-1.mga5 to 4.1.13-2.mga5, I have no
> problem with my system.
>
> Thank you for the work done by you and all others who are advancing every day
> Mageia.

> Thank you,

> Good day.

@ Christian

Thanks for telling us :-)

Next time, please don't mail me (I get hundreds of mails each day, and only have time to read a small part of them).

Next time, please sign into our Bugzilla, and leave your reply in a comment in your bugreport.

Thanks :-)

Kind regards,
marja

Status: NEW => RESOLVED
Resolution: (none) => FIXED