Bug 16408

Please try to collect more information with the "Sound troubleshooting" suggenstions in MCC - Hardware - Sound Configuration - Advanced - Troubleshooting.

You can also read them (and more) in this page:
https://wiki.mageia.org/en/Support:DebuggingSoundProblems

Keywords: (none) => NEEDINFO
CC: (none) => mageia, marja11

Created attachment 6854 [details]
alsa-info.sh output

CC: (none) => herbert

$ ps aux | grep pulseaudio
bertl    20935  0.2  0.0 427012  9512 ?        S<sl Jul18   1:46 /usr/bin/pulseaudio
bertl    22049  0.0  0.0  24228  2404 pts/0    S+   00:13   0:00 grep --color pulseaudio

$ pactl stat
Currently in use: 1 blocks containing 63,9 KiB bytes total.
Allocated during whole lifetime: 1979366 blocks containing 2,2 GiB bytes total.
Sample cache size: 0 B
Server String: /run/user/500/pulse/native
Library Protocol Version: 29
Server Protocol Version: 29
Is Local: yes
Client Index: 24
Tile Size: 65472
User Name: bertl
Host Name: newhost
Server Name: pulseaudio
Server Version: 5.0.0-6.mga5
Default Sample Specification: s16le 2ch 44100Hz
Default Channel Map: front-left,front-right
Default Sink: alsa_output.usb-0ccd_0077-00-U0xccd0x77.analog-stereo
Default Source: alsa_input.usb-0ccd_0077-00-U0xccd0x77.analog-mono
Cookie: 66fd:8f18

Created attachment 6855 [details]
pacmd ls output

Ping

CC: (none) => nic

Pong

(In reply to Herbert Poetzl from comment #6)
> Pong

I assume that means the issue is still present.

Thanks for the information you collected :-)

Assigning to our sound-guru

Keywords: NEEDINFO => (none)
Assignee: bugsquad => mageia

Hello Marja!

> (In reply to Herbert Poetzl from comment #6)
>> Pong

> I assume that means the issue is still present.

To be honest, I'm not sure it is still present, there
are so many problems with displayport and the radeon
(or more precisely glamor) support in Mageia, that
missing sound is a minor issue ...

I switched to external speakers half a year ago, but
I can test it in the next few days.

> Thanks for the information you collected :-)

You're welcome!

Best,
Herbert

PS: the mail gateway seems to be broken, at least I
    get an error that my reply cannot be delivered
    to one or more receipients.

(In reply to Herbert Poetzl from comment #8)

> 
> I switched to external speakers half a year ago, but
> I can test it in the next few days.

Thanks, Bertl :-)

Please remove NEEDINFO from the Keywords when you give feedback about your test.


> 
> PS: the mail gateway seems to be broken, at least I
>     get an error that my reply cannot be delivered
>     to one or more receipients.

Mailing our Bugzilla has never worked, and I don't think it ever will.
When you login to Bugzilla, you see any comments that were made since the comment from the mail you just read... if someone comments while you're commenting, you'll get a warning about the change(s) and the choice to throw away your comment and any other changes you made, or overwrite the changes of the other person (except his comment), or to overwrite nothing, but just add your comment.

That would be impossible using e-mail ;-)

Keywords: (none) => NEEDINFO

For sure that would be possible with e-mail as well ...

Anyway, I just tested the audio via DisplayPort and it still doesn't work.
I verified that the Monitor has Audio enabled (100%) and unmuted and the correct audio source (DisplayPort) is selected.

Best,
Herbert

Keywords: NEEDINFO => (none)

Hi Bertl,

Thank you for having taken the needed time to report this issue!

Did this bug get fixed? If so, please change its status to RESOLVED - FIXED

If it didn't, then we regret that we weren't able to fix it in Mageia 5. Mageia 5 has officially reached its End of Life on December 31st, 2017 https://blog.mageia.org/en/2017/11/07/mageia-5-eol-postponed/
It only continued to get important security updates since then, because we are waiting for a big Plasma5 update in Mageia 6, that'll fix many of the Mageia 5 => 6 upgrade issues.

If you haven't seen that this bug got fixed, then please check whether this bug still exists in Mageia 6. If it does, then please change the Version (near the top, at the left) to "6". If you know it exists in Cauldron, then change Version to Cauldron. If you see it in both Cauldron and Mageia 6, then please set Version to Cauldron and add MGA6TOO on the Whiteboard.

Thanks,
Marja

If this issue is still valid: I have no idea whom to reassing this bug report to :-( (Colin is as good as completely unavailable nowadays)

No reply, so closing as OLD since Mageia 5 is no longer maintained.

Status: NEW => RESOLVED
Resolution: (none) => OLD